Duke University:
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Senior Auditor, Financial Aid Compliance
Duke Financial Aid seeks an experienced aid professional to oversee federal, state, and institutional compliance across all undergraduate, graduate, and professional programs. Reporting directly to the Associate Vice Provost for Financial Aid, the Auditor of FA Compliance will work across University offices to monitor all aspects of Title IV compliance as well as assess existing controls and practices to identify areas for improvement. The ideal candidate should have expert-level knowledge of Title IV regulations impacting all levels of the University, including consumer information, FAFSA Simplification regulations, gainful employment and financial value transparency, aid-related cash management rules, student and school eligibility requirements, reporting and documentation requirements, packaging policies, cost of attendance, professional judgment, and all topics outlined in the scope of Title IV responsibility.
Additionally, this role will analyze new regulations as they are announced and provide regular updates to the AVP and areas across the University impacted as guidance changes. This role will be critical to ensuring regulatory consistency in Duke’s aid delivery across schools, as well as enhancing the University’s ability to incorporate new regulations quickly in the rapidly-changing compliance landscape. Finally, the Auditor of FACompliance will lead training sessions with aid leaders to keep them informed on implementation and best practices related to federal and state guidelines and the delivery of financial aid.
Work to be Performed
This role will be responsible for:
Monitoring and interpreting federal regulations that affect Title IV programs and any impacts on University policies and practices. (20%)
o Provide guidance for office policies as they relate to regulations
o Conduct daily reviews of publications from FSA, NASFAA, and other regulatory monitoring agencies
o Attend trainings offered at the state and federal level and provide summaries to staff and leadership
Assess current aid practices and provide reports and recommendations to leadership (30%)
o Establish regular check-ins with each of Duke’s undergraduate, graduate, and professional schools to create clear communication channels
o Identify areas of inconsistency and recommendations for improvement
o Conduct random quality assurance testing on aid processes, including but not limited to award determination/packaging, budgeting /COA, professional judgment, verification, SAP, R2T4, origination and disbursement, student notifications/disclosures, and aid offer letters
o Regularly review all aid-related websites across schools for compliance with Title IV and send necessary updates to office web liaisons
o Review and consistently update consumer information disclosures in coordination with the Office of Audit, Risk, and Compliance
Assist with the preparation of information and documents for Single Audit and Program Re views at the federal and state level (10%)
o Collect information as needed and serve as liaison between auditors and schools
o Work with school aid officers to review findings in coordination with other Duke compliance professionals and generate appropriate responses
Conduct training for aid representatives and provide support for questions from aid staff (15%)
o Conduct monthly training modules designed specifically for graduate and professional s schools in coordination with the AVP and other campus partners
o Provide monthly undergraduate aid updates and training modules
o Centrally track the completion of training and credentials earned by aid staff
Support federal login and access for staff (5%)
o Collect and maintain signature pages from staff
o Serve as a secondary DPA forSAIG and provide annual validations
o Provide and monitor access to federal and organizational sites for staff
Coordinate oversight of access to aid information within the University (5%)
o Work with tech and data personnel to determine and track who has access to aid information
o Monitor compliance with FA-DDX (IRS) data standards
o Ensure FERPA compliance practices related to aid are maintained
Review Policy and Procedures Guides for aid offices (5%)
o Ensure all are complete and up-to-date
o Make recommendations for improvements and additions
o Create process to ensure regular and consistent updates across schools
Support the AVP and aid officers involved in awarding Veteran’s (VA) Benefits to ensure compliance with Department of Defense standards (5%)
o Provide support for DoD audits
o Work with appropriate offices to ensure compliance with VA disclosure standards
Other duties as assigned (5%)
Required Qualifications at this Level
Education/Training:
Work requires knowledge and skills generally acquired through completion of a Bachelor's degree program. NASFAA Financial Aid Administrator Certification (FAAC) preferred.
Experience:
Work requires a minimum of 6 years of experience in financial aid or Title IV compliance-related role. Experience with PeopleSoft and the College Board’s Institutional Methodology preferred.
Minimum Qualifications
Education
Bachelor's Degree in accounting, scientific, allied health or related field of study. Certified Research Administrator (CRA), Certified Clinical Research Professional (CCRP) or equivalent certification is preferred.
Experience
Requires five years experience in regulatory compliance, clinical research or grants administration.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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