Complex Director, Housing & Residence Life

27645BR

Housing Office Administration

Position Overview

The Complex Director (CD) is part of the Residence Life team in Housing & Residence Life at KU and responsible for the daily operations and management of a residential area housing 500-800 students. The Complex Director supervises one to four residential graduate assistants (Assistant Complex Directors), 8-24 undergraduate staff members (Resident Assistants, Food Board Managers, Proctors), and indirectly supervises front desk assistants.

The Complex Director has a foundational role in supporting residential community members in realizing their full potential as individuals, members of the KU community, and members of society as a whole. The CD works to provide an engaging community that increases awareness and advocacy, self-responsibility, interdependence and continued knowledge building. Additional duties include community development, student development and retention, staff development, student conduct, crisis intervention, student engagement and leadership, and budget management.

The CD is supervised by an Assistant Director of Residence Life and serves in an on-call duty rotation, as the crisis management contact for the on-campus residential population. Housing & Residence Life  is home to over 5500 studentss on the Lawrence campus in residence halls, on-campus apartment complexes, and scholarship halls. Complexes vary in physical size, student population, and programmatic emphasis.  This is a full-time, 12-month live-in staff position.

Housing & Residence Life at the University of Kansas is strongly committed to promoting and supporting students from diverse backgrounds and identities through representative staff and equitable policies.

In addition to the Complex Director’s bi-weekly salary, the following are also provided:

• A furnished apartment plus utilities, internet, and access to free laundry
• Declining balance meal plan
• Cell phone stipend of $50 per pay period
• Professional development funds to support travel to off-site conferences and events
• Pet policy

Job Description

30%     Supervision

• Supervise graduate assistant staff members including their recruitment, selection, training, and development while guiding their supervision of undergraduate staff.
• Supervise undergraduate student staff, as needed, including their recruitment, selection, training, and development.
• Ensure staff understands and implements departmental and university mission/vision.
• Maintain regular staff and individual meetings with direct reports and complex team, including frequent formal and informal communication with staff regarding their responsibilities, personal well-being, and academic success.
• Support and recognize individual and group achievements.

• Develop communities by using Goleman's Model of Emotional Intelligence to implement a departmental residential curriculum focused on to critical thinking, understanding self & others, and well-being, with an emphasis on creating learning partnerships with residents.
• Foster an environment, educate, and train staff that promotes and supports inclusion and restorative practices.
• Promote positive interactions and decisions which affirm individual responsibility and demonstrate respect for others, personal boundaries, and university property.
• Actively engage in the evolution of the community climate, develop plans that foster inclusion and acceptance of students, and engage the community through dialogues and events to establish shared expectations and standards of living that uplift all students.
• Advise student groups (Hall Programming Boards or Hall Councils, All Scholarship Hall Council, etc.)
• Maintain relationships with university support services and oversee the referral of students to university resources. 

• Serve as a university student conduct hearing officer and primary case manager for complex/building conduct; ensure that graduate students adjudicate student conduct with a student learning approach.
• Oversee and manage the documentation and referrals from incidents involving students utilizing Maxient software. 
• Follow up with and provide aftercare support to staff and students regarding their involvement in incidents.
• Intervene and make referrals as appropriate to individual and/or group concerns in a timely manner.
• Respond to bias-related incidents; support the department’s commitment to creating safe and inclusive communities.
• Participate in rotating on-call duty coverage for assigned coverage area.

• Work collaboratively with the central occupancy management staff to oversee and manage building occupancy and front desk functions, including indirect supervision of desk assistants.
• Oversee complex budgets for programming and student personnel, including purchasing and budgets reconciliation.
• Conduct facilities walkthroughs and report ongoing facilities and safety/security concerns.
• Facilitate all building opening and closing procedures.
• Support management and organization of summer operations for camps, conferences, and summer school including supervision of staff.
• Serve on departmental committees, including, but not limited to recruitment (full-time, graduate, and undergraduate); staff education (training); residential curriculum; policies and procedures; assessment and retention; and large-scale events.
• Serve as a representative of Housing & Residence Life, Student Affairs, and the university.
• Participate in professional development initiatives.
• Other related duties as assigned.

Position Requirements

On-site, essential employee. Monday- Friday, 8 am to 5pm with some evenings and weekends, on-call responsibilities

Required Qualifications

Preferred Qualifications

Contact Information to Applicants

Sarah Waters
[email protected]

Additional Candidate Instruction

A complete online application consists o:

• Cover letter explaining how you meet the required and preferred qualifications.
• Resume
• Three professional references 

• Application review begins Monday, April 29, 2024 and continues until a pool of qualified applicants is received.

Advertised Salary Range

$45,000

Application Review Begins

29-Apr-2024

Anticipated Start Date

24-Jun-2024

Primary Campus

University of Kansas Lawrence Campus

FLSA Status

Administrative

Employee Class

U-Unclassified Professional Staff

Work Schedule

Monday-Friday 8am-5pm with some evenings and weekends on-call responsibilities

Job Family

Advising,Career&StudentSrv-KUL

Conditions of Employment

Contingent on Funding

Work Location Assignment

On-Site

Disclaimer

The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX, [email protected], Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY.