Community Safety Officer

Updated: about 1 month ago
Location: Santa Cruz, CALIFORNIA
Job Type: FullTime
Deadline: The position may have been removed or expired!
Community Safety Officer  
Business and Administrative Services [314]  
Colleges, Housing and Educational Services  
Community Safety Program  
Career [2]  
Immediate Opening
Full time  
This position works nights and weekends, 7:00pm to 3:00am.
The position entails strenuous stair climbing nightly and exposure to nighttime weather.
Strong interpersonal skills are a must.
This is not a Police Department position, it is a Housing Services position and not law enforcement.  
Minimum Starting Salary: $19.34/hourly  
This position is eligible for Full benefits.  
Proctor [5328]  
Union Represented  
Not Applicable  
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.  
Colleges, Housing, and Educational Services (CHES) is a multi-funded organization of the Business and Administrative Services division at UC Santa Cruz. CHES provides leadership in the areas of college student life and residential services, housing services and facilities, employee housing, capital planning, business and financial analysis, dining services, conference services, early education services, the Bay Tree Bookstore, and ID card services and business analysis for these areas. Through these units, educational and developmental programs and services are offered to all members of the campus community including students, faculty, staff, children, and external constituents.
CHES provides on-campus housing and dining services to approximately 8,500 undergraduates and graduate students in ten residential colleges and six multi-college affiliated residential communities which support single students and students with families.
Under the general supervision of the Community Safety Officer Supervisor, the Community Safety Officer is responsible for providing residential safety and security services for the Community Safety Program, which operates seven (7) nights a week, 365 nights a year from 7pm through 3am. In addition, the incumbent will serve as a liaison with Fire, Police and Dispatch; respond to student concerns; and provide documentation regarding all community interactions.  
Customer service experience sufficient to interact in a positive and professional manner with all levels of personnel within the organization.
Strong interpersonal skills sufficient to connect with people in a respectful, supportive, yet authoritative manner with people from a variety of social, cultural, economic and educational backgrounds.
Excellent writing skills sufficient to draft clear and concise correspondence, reports, and procedures.
Strong communication skills sufficient to listen, mediate, negotiate, and promote open dialog.
Strong critical thinking and problem-solving skills sufficient to analyze problems in the field and develop and implement innovative and creative solutions which adhere to campus policies and procedures.
Knowledge of and familiarity with safety and security industry standards and practices.
Demonstrated ability to utilize various desktop computer applications, create documents and send emails.
Ability to comprehend and effectively explain a wide variety of complex and detailed policy and procedures.
Ability to exercise judgment and discretion in sensitive and/or confidential personnel matters.
Ability to exercise interpersonal skills sufficient to display genuineness in dealing with others and to realize the importance of first impressions.
Ability to exercise tact and diplomacy sufficient to accomplish goals without creating friction.
Ability to calm and de-escalate tense and charged situations and successfully avoid violence or continuation of hostilities.
Ability to work well independently as well as part of a team.  
Experience with security patrols, POST, Neighborhood Watch, or some other security-related trainings or experience.
Experience with two-way radios in a professional environment, and with Emergency Dispatchers.
Experience providing safety and security to similar residential community.
Experience with Macintosh computers.
Current CPR/First Aid/AED Certification.  
Selected candidate will be required to pass a criminal history background check.
Must possess or be able to obtain a CPR/First Aid/AED Certification within 90 Days of hire.
Ability to walk on uneven surfaces on nightly rounds and repeatedly climb stairs.
Ability to extract and replace 45-pound bollards (4' posts) from the ground as needed, with or without accommodation.
Ability to work outdoors in nighttime weather conditions throughout the year.
Ability to work a variable schedule including evenings and weekends.
Ability to appropriately safeguard assigned keys and maintain entryway security of buildings with access control systems.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements and responsibilities may be obtained here: section=pen&group=11001-120000&file=11164-11174.3  
Criminal History Review  
See special conditions of employment.  
No, this position does not require an E-Verify Check.  
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