Community Outreach Professional I

The Southwest Institute for Research on Women (SIROW) was founded in 1979 as a regional research and resource institute. SIROW’s mission is to develop, conduct, and disseminate collaborative outreach, education, intervention, and research projects of importance to diverse groups. SIROW’s community-engaged projects focus on border and migration, education and workforce development, gender and LGBTQ+ equity and social inclusion, health and housing security, sexual health, STEM and STEAM, and social justice and policy.

Family Pride Initiative is a collaboration between SIROW, the Southern Arizona AIDS Foundation (SAAF), Charlie Health, Palo Verde Behavioral Health, and University of Arizona Professor of Family Studies and Human Development Russ Toomey. The project aims to reduce disparities and improve outcomes for LGBTQI+ youth in Tucson and southern Arizona by strengthening supports for youth, caregivers, families, and providers. The program will provide counseling, education, and resources for LGBTQI+ youth and their caregivers and families, train counselors and other community service providers, and facilitate broader social change and acceptance of LGBTQI+ youth through a public awareness campaign. Program participants will include both Spanish- and English-speaking caregivers and youth.

The primary purpose of this position is to lead community outreach and engagement efforts for Family Pride Initiative. This position will focus 60% effort on enrolling youth participants into the project and conducting required data collection procedures. The remaining 40% effort will be split between outreach and navigation. The person in this position will be a first point of contact for prospective and new participants including LGBTQI+ youth, parents/caregivers, and families and will play an integral role in navigating new participants to the available project services as well as other community resources.

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All positions are expected to meet the agency standards for attendance and punctuality, positive interactions with others, effective work habits, knowledge and skills, judgment and ethics. The specific expectations and essential duties of this position include:
Data collection (60%)
Obtain informed consent from Spanish- and English-speaking parents/guardians and youth to enroll in the project.
Conduct data collection interviews with youth participants at intake and 6-months post-intake.
Maintain an 80% follow-up rate for completing 6-month follow-up interviews.
Outreach (20%)
Build and maintain positive relationships with project participants, collaborators, community resource providers and other stakeholders.
Identify and participate in outreach opportunities to promote the project and recruit new participants (e.g., tabling at community events, representing the project as a conference exhibitor, etc.).
Plan and host outreach and engagement events.
Respond to inquiries from prospective youth, caregivers, and families.
Assist with content creation and management of the project’s social media platforms.
Navigation (20%)
Orient new participants to available project services.
Serve as a liaison between participants and the project’s service providers.
Screen and refer youth, caregivers, and families to the project’s mental health providers.
Navigate participants to other community resources as needed through referral and warm handoffs.
Provide light case management as needed.
Other expectations and duties
Assist with preparation and facilitation of trainings.
Assist with translation of materials into Spanish language.
Support other project activities as needed.
Scheduling flexibility:

• Some flexibility in scheduling is available to meet employee needs, as long as program needs are still being adequately addressed.

Knowledge, Skills & Abilities:

• Ability to work independently and as part of a team.
• Excellent written and oral communication skills.
• Knowledge of techniques and principles of social science research.
• Knowledge of local community supports and resources.
• Competent in the Microsoft Office Suite (Word, Outlook, Excel, Power Point, etc.)
• Familiarity with LGBTQI+ communities.

• Bachelor’s degree or equivalent advanced learning attained through experience required.
• 1 year of relevant work experience required.
• Eligible to receive and maintain state fingerprint clearance.
• Position requires regular weekday hours and some evenings or weekends.
• Must have a valid driver’s license and ability to drive according to the University Fleet Safety Policy . Must also be able to provide own transportation.

• Bilingual English-Spanish.
• Experience collecting, entering, and maintaining data in tracking systems.
• Experience working with youth and adult/caregiver populations.