Community Outreach Manager

Updated: 6 days ago
Location: New York City, NEW YORK
Deadline: Medical Center ;

  • Job Type: Officer of Administration
  • Bargaining Unit:
  • Regular/Temporary: Temporary
  • End Date if Temporary: 10/29/2021
  • Hours Per Week: 35
  • Salary Range: Commensurate with experience

Position Summary

The Bronx Prevention Center, part of ICAP at Columbia University, is a Clinical Research Site (CRS) within the NIH-funded AIDS Clinical Trials Unit at Columbia University. Located in a clinical office on East 158th Street in the Bronx, the site has over ten years of experience conducting phase 1 and 2 and observational HIV prevention clinical trials.

Reporting to the Program Manager/Site Coordinator, the Community Outreach Manager will lead the recruitment of participants for the grant-funded clinical research studies, conducted at the site. Collaborating with other external health facilities located in the Bronx and NYC. 


    • Conduct all participant recruitment activities in accordance with the study protocol and study-specific procedures and other appropriate institutional regulations, procedures, and policies, including procedures to safeguard confidentiality of study participants 10%
    • Build strategic relationships to support the overall mission and aims of the study sponsors/funders 10%
    • Design and maintain social media platforms and accounts to promote recruitment and retention of study participants from various ages, races, and cultures. 10%
    • Conduct a variety of outreach activities to recruit and retain participants for research studies at BPC 10%
    • Develop and implement outreach and education plans and programs including the site’s Community Engagement Work Plan for Covid 19, other studies conducted at the site, and collaborating with community outreach workers from external health organizations 10%
    • Train, develop and lead a team of community outreach assistants to recruit study participants in the Bronx and the surrounding areas. 10%
    • Plan, organize, and implement participant recruitment events such as community-wide educational groups and study related information dissemination events and the response to contact tracing.  10%
    • Develop and maintain relationships with collaborative community partners and cultivate new ones in order to gain access to individuals or communities at risk of HIV infection 10%
    • Participate in regular meetings with site leadership and study staff to ensure high-quality performance of job responsibilities. 5%
    • Attend site and study-related trainings, and meetings and conferences as requested by the site leadership 5%
    • Be the point person for communication with research network community working groups 5%
    • Perform other related duties as assigned by site leadership 5%

Minimum Qualifications

  • Bachelor’s degree in related field (Public Health, Health Education, Human Services, Humanities) or equivalent in education and experience, and two years of related experience.

Preferred Qualifications

    • Minimum two (2) years of experience in successful community outreach or recruitment activities or any combination of training and experience which would provide the required knowledge and abilities to perform job functions
    • Experience working with LGBTQ populations
    • Capacity to conduct street and community outreach appropriately tailored to populations of diverse gender and racial identities and diverse sexual orientations
    • Ability to interact with the public, healthcare providers, community organizations, and social service agencies
    • Experience working with diverse, medically underserved populations
    • Excellent public speaking and presentation skills
    • Excellent interpersonal, communication (both verbal and in writing) and organizational skills
    • High proficiency in MS Office Applications (MS Word, MS Excel, MS Outlook, MS PowerPoint)
    • Experience working with a variety of social media platforms
    • Demonstrated experience working in a team and independently
    • Demonstrated sound judgment, initiative and discretionary abilities
    • Able to work flexible hours, including evenings and weekends
    • HIV/AIDS knowledge a must
    • Cultural competency a must

Other Requirements

  • Spanish-speaking preferred
  • Knowledge of New York City communities of Black men who have sex with men and of the transgender experience
  • Knowledge of pre-exposure prophylaxis (PrEP) and HIV prevention
  • Graphic design and illustration skills preferred

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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