Community Health Worker I

Job Title

Community Health Worker I

Agency

Texas A&M University Health Science Center

Department

Primary Care & Population Health

Proposed Minimum Salary

Commensurate

Job Location

Bryan, Texas

Job Type

Staff

Job Description

What we believe

Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability.  Diverse perspectives, talents and identities are vital to accomplishing our mission and living our core values .”

Who we are

As one of the fastest-growing academic health centers in the nation, the Texas A&M University Health Science Center encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Health Science Center (HSC) is looking for a Community Health Worker I to serve as a member of the Primary Care and Population Health team. We desire an individual who subscribes to and supports our commitment as stated above. The successful applicant will bring an expert level of medical support experience to the position and understand the demands of supporting executives in a fast-paced environment. This person must be professional, enjoy working in a high-volume environment and be able to apply strong organizational skills while being flexible in their daily routine. If this is you, we invite you to apply to become a member of our team.

Job Description Summary: The Community Health Worker I is responsible for patient outreach and recruitment, patient coordination and clinical support, documentation and data collection, and other duties as assigned. Under general supervision, the Community Health Worker works in the community with specific target populations, and in clinical settings, working closely with medical providers, primary care teams, and other agencies to improve patient care and outcomes.

Required Education & Experience:

• Associates degree in applicable field or equivalent combination of education and experience.
• Two years of related experience in public health, health outreach, and education.

Required Licenses and Certifications:

• Department of State Health Services (DSHS) certification, certified Community Health Worker (CHW), or able to successfully complete the CHW certification within three months of employment.

Required Special Knowledge, Skills, and Abilities:

• Ability to speak, read, write English and Spanish.
• Knowledge of word processing, spreadsheet, and database applications.
• Ability to multi-task and work cooperatively with others.
• Ability to work with sensitive information and maintain confidentiality.
• Excellent written communication, analytical, interpersonal, and organizational skills.

Preferred Education & Experience:

• Bachelor’s degree.
• Experience working with diverse individuals and communities.
• Four years of related experience in public health, health outreach and education.
• Knowledge of health care education.
• Experience working with diverse individuals and communities.
• Strong verbal and written communication skills.

Preferred Special Knowledge, Skills, and Abilities:

• Experience in a clinical setting, specifically with cancer screening, colonoscopies or women’s health procedures.

Other Requirements:

• Work beyond normal offices hours and/or work on weekends.

Job Responsibilities: 

• Counsels individuals, families, and/or groups and engages in health promotion and disease prevention programs.
• Coordinates appointments, ensuring that appropriate medical records are available.
• Facilitates and coordinates services between health care providers.
• Communicates with patients, serving as a liaison between clinic physicians, staff, patients, and outside providers.
• Assists clinical support staff in the flow of patients within the clinical environment.
• Assist in rooming of patients, assisting patients to dress/undress, transporting patients via wheelchair or stretcher, and assisting procedure staff in cleaning of exam rooms.
• Transports lab samples to lab for processing.
• Manages documents to meet patient care needs and grant requirements, including medical records, specialty consultation referrals, and financial assistance forms and other and grant related documents.
• Assists in coordination and communication of laboratory and radiology reports. 
• Accurately maintains daily activity logs regarding client activity and destinations.
• Collects data on clinical services provided to diverse populations and barriers to healthcare access.
• Participates in patient recruitment, program planning, implementation, and evaluation.
• Plans, organizes, drives to and participates in community outreach events, health fairs, and workshops, and county-based cancer screening events.
• Focuses efforts on diverse populations, utilizing bilingual communication skills.
• Provides assistance to patients seeking financial, healthcare and other social and/or community support services.
• Continuously expands knowledge and understanding of community resources and service programs provided.
• Performs other duties as assigned.

Other Requirements or Other Factors:

• Ability to exert moderate force. Work beyond normal office hours and/or work on weekends. 20% Travel required.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

In accordance with the federal contractor vaccination mandate , specific facilities at The Texas A&M System may be considered a covered contractor workplace with covered contractor employees. Therefore, successful applicants for this position may be subject to the federal mandate and will be required to be fully vaccinated against COVID-19 as a condition of employment unless an approved medical or religious accommodation is in place.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.