COMMUNICATIONS & MARKETING MANAGER (PROJECT/TEMPORARY)

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The Department of Industrial and Systems Engineering (ISE) has an outstanding opportunity for a Communications & Marketing Manager to join their team.

POSITION PURPOSE
The Department of Industrial and Systems Engineering (ISE) maintains an internationally recognized research program with three core research areas (operations, applied statistics and production systems, and human factors and ergonomics) applied to health care, transportation, energy, and manufacturing.   ISE prepares students for careers in a diverse and dynamically global environment, by providing them with the skills to foster a sustainable and safe future. Students learn to take a systems approach to problem solving and to recognize the larger societal impact of each engineering decision. We offer degrees at the bachelor's, master's, and doctoral level, and our professional Master of Engineering program provides individuals in the workplace the opportunity to sharpen their leadership and entrepreneurship skills.
We are known for our supportive atmosphere, the accessibility of our faculty and staff, and the inclusiveness of our community. Our alumni serve on the ISE executive advisory board and have supported us through student scholarships, fellowships, and endowments.
The department has 14 faculty with over 200 undergraduate and graduate students. More information is available at ise.washington.edu.  We strive to build and maintain a culturally diverse community and encourage applications from women and minority candidates.  The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, status as protected veterans, or status as qualified individuals with disabilities.

DUTIES AND RESPONSIBILITIES
The primary duties are
70%  internal and external communications:
• Manage communications, marketing, and development approaches for ISE and its affiliated programs.
• Design digital and print materials including:  promotional materials (flyers, info sheets), recruitment materials, presentations, annual reports, newsletters, event invitations, web pages, and conference materials (signage, posters) using Adobe products (Photoshop, Acrobat Professional, InDesign).
• Support the chair in the preparation of material for communications with stakeholders (e.g. advisory board, prospective students, and dean).
• Maintain ISE website by adding content, images, and forms; updating faculty and student profiles; and fixing broken links. Make recommendations for and execute structural design improvements.
• Work with staff to document and update administrative procedures as necessary.
• Support ISE faculty in developing effective outward communication strategies including websites, social media and other mechanisms.
• Serve as the primary curator and editor of web site content; ensure content and look remain fresh and fit within the UW branding guidelines; and maintain current web governance plan.
• Establish and implement social media strategy; write copy, post interactive content such as photos and videos, curate relevant content from other sources, monitor visitor interaction with the page and compliance with UW policies and procedures, monitor and use page statistics to guide future page management.
• Work with UW news offices to coordinate placement of stories about ISE faculty and students in relevant local, national, and international publications.
• Manage identity, mailing and contact lists, and other marketing/outreach efforts of ISE.
• Develop statistics-driven, targeted outreach strategies.

Other duties may include:

15% Special Projects and Events
The Communications Specialist will report to the department Administrator while working closely with Assistant to the Chair to promote special events with up to 1,000+ attendees such as seminars and graduation.
• Participate in recruitment events for graduate and undergraduate.
• Book facilities for the event
• Participate in ISE outreach events (e.g. K-12 activities), community college outreach, Capstone, Alumni and Friends, Donor scholar luncheon, etc
• This will require this position to occasionally work evenings.

15% Other
• Represent the department at appropriate meetings to stay up to date on regulations and policies affecting work and seek related training opportunities.
• Other duties as assigned by Department Administrator
• We do expect this person to sit full-time at our front desk of our department.

MINIMUM REQUIREMENTS
Bachelor's degree in Computer Science, Informatics, or Management Information Systems or related field and 5 years of experience in related field.
Equivalent combination of education and experience from which comparable knowledge and skills have been acquired may substitute for degree.
Advanced techniques in data presentation using resources that include but are not limited to work in Excel, Access, MS SQL Server Data Tools, and Tableau
Advanced working knowledge of financial and accounting practices related to standard financial reporting
Demonstrated knowledge and working experience with LEAN philosophy and agile project participation for operational effectiveness
Advanced working knowledge of FAS / FIN, WorkDay HRP and ERP systems, InVision, CRIS and related operational data stores
Experience performing progressively more complex tasks in support of MAA-wide data analysis and systems management.
Extensive knowledge of data, data structures used to store business data, and business (subject area) processes.
Demonstrated experience in customer relationship management including scope and expectation management.
Demonstrated knowledge and working experience with, but not limited to, MS Windows, enterprise-wide relational databases (SQL Server, Oracle, and MySQL), formal data modeling techniques, and scripting languages.
Strong skills and experience in computer systems and software, especially in the areas of data warehouses, relational and non- relational databases, and various methods of data analysis.
Ability to work effectively with University systems and business partners at the executive level for the development of MAA data strategies
Ability to function independently and effectively and as part of a team.
Strong oral and written communication skills.
Strong customer service skills necessary to work with financial information users at all levels; from a summarized strategic perspective to a detailed operational one.
Capacity to function effectively in a complex, changing environment.
Knowledge of technology must be at a level necessary to develop analytic queries and tools to provide financial information to users.

Demonstrated experience in working on diverse groups and teams; respects, values, and contributes to UW Finance and UW’s
commitment to diversity, inclusion, and equity.

Critical Skills
• Excellent written, oral and interpersonal communication skills.
• Ability to work collaboratively and independently with a high degree of reliability, accuracy, and productivity.
• Exceptional team player.
• Demonstrated commitment to diversity and equity and ability to form productive working relationships with students, staff and faculty from diverse backgrounds.
• Proven organization and multitasking skills in a fast-paced environment.
• Must be flexible to work outside of office hours for events such as the departmental graduation.
• Must be able to attend off campus events

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

DESIRED QUALIFICATIONS
• Familiarity with HTML and website development languages.
• Experience with virtual event platforms such as YouTube and Zoom.
• Knowledge of UW systems, event venues, and processes and procedures.

CONDITIONS OF EMPLOYMENT
This is an in person position but hybrid can be discussed.

Application Process:   The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.