Communications Dispatcher - Part-time Contractor - (2 Positions)

About Framingham State University:

Framingham State University was founded in 1839 for a singular purpose - meeting a public need to promote the public good.  At our founding as the nation's first public normal school, that need was for comprehensively educated public school teachers who would, in turn, promote an educated citizenry.  FSU continues to offer exceptional teacher education programs and, while we are proud of our roots as a teachers' college, we have grown far beyond them.  Public need continues to evolve and FSU right along with it.  Our students and alumni are making waves in the fashion industry, designing nutrition plans for professional athletes, writing for major media and news organizations, and working for Fortune 500 companies right here in Framingham. FSU is unapologetically a public institution offering accessible, affordable educational opportunities that integrate an academically challenging liberal arts education with workforce preparation programs, in a highly personalized teaching environment. Our programs have expanded but our purpose and commitment to public education for the public good remain steadfast. 

At FSU, we are deeply committed to inclusive excellence and strive to promote a culture of antiracism, encouraging a challenging yet collaborative learning environment, and providing culturally relevant education. FSU is designated as an emerging Hispanic-Serving Institution by the Hispanic Association of Colleges and Universities and also belongs to the Howard Hughes Medical Institute (HHMI) Inclusive Excellence community, providing national leadership in science education and exploring strategies that will lead to more inclusive science education. We are honored that our commitment earned FSU six Higher Education Excellence in Diversity (HEED) Awards from INSIGHT Into Diversity. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.

FSU currently enrolls about 3,000 undergraduate and 1,000 graduate and professional students, offers 39 undergraduate majors, and enrolls 41% BIPOC students in our undergraduate programs.  Ideally situated between Boston and Worcester, FSU and the surrounding area are steeped in history, achievement, and innovation and provide access to urban hotspots, verdant landscapes, natural and cultural amenities, and diverse communities.

Our founding motto, LIVE TO THE TRUTH, was said at the end of each class by beloved first principal, Cyrus Peirce, who sought to discover and teach "truth in theory and principle...truth in spirit and motive...truth in manner and form...truth intellectual and truth moral." Early leaders found this motto "speaks of sincerity of spirit...of intensity of effort, of resolution to succeed, of joy in achievement." LIVE TO THE TRUTH aptly reflects our past and our pledge for the future as it continues to guide our institution in practice and endeavor. If you share in this quest for truth and a commitment to living it fully, make the next chapter of your career the best chapter at Framingham State University.

Learn more about our career opportunities at www.framingham.edu/careers.

Job Description:

GENERAL STATEMENT OF DUTIES:

Framingham State University currently seeks two (2) part-time dispatchers for the University Police Department. Job responsibilities will include answering business and information calls; answering and processing all emergency calls in a timely fashion; maintaining direct radio communication with University Police Officers, City of Framingham Police and Fire Departments; Massachusetts State Police; maintaining daily log in a timely fashion; answering and monitoring calls from campus emergency phones, University phones, University cell phones, emergency lab phones and emergency elevator phones; monitoring over 275 CCTV digital surveillance cameras; taking in and recording all found property; deactivating University identification cards from restricted persons; querying registration and warrant checks for field officers; filing maintenance request for determined campus deficiencies; serving window/counter traffic and issuing temporary parking passes and assisting with parking permit applications and correspondence; other related duties as required. 

Dispatchers will be required to complete Power Phone dispatcher training; and maintain CPR, first aid and LEAPS/DCJIS/NCIC certifications.

Dispatchers operate computer aided dispatch systems and emergency notification programs.

SUPERVISION EXERCISED:

N/A

SUPERVISION RECEIVED:

Chief, Deputy Chief, Sergeants, Dispatch Supervisor

Requirements:

MINIMUM QUALIFICATIONS:

• Candidates must have completed high school or hold a GED or equivalent.
• Candidate must be computer literate.

PREFERRED QUALIFICATIONS:

• Previous dispatching experience in a public safety environment is preferred, but not required.
• Candidates who are bilingual in English and Spanish or English and Portuguese are strongly encouraged to apply.

Additional Information:

This is a part-time, non-exempt, non-benefited, contractor position. The work schedule includes a maximum of sixteen (16) hours per week at a compensation rate of $16.00 per hour.  This position is assigned a weekend shift on a choice of any two of the following shifts:

Friday 11:00 p.m. to Saturday 7:00 a.m.
Saturday 7:00 a.m. to 3:00 p.m.
Saturday 3:00 p.m. to 11:00 p.m.
Saturday 11:00 p.m. to Sunday 7:00 a.m.
Sunday 7:00 a.m. to 3:00 p.m.
Sunday 3:00 p.m. to 11:00 p.m.

It is the policy of Framingham State University that all employees be fully vaccinated against COVID-19, including booster if eligible, before they begin employment. Proof of the COVID-19 vaccine is required of all individuals hired by FSU, to be verified after a verbal offer of employment has been accepted, and before employment begins. Prospective employees may submit a request for a medical or religious exemption to the COVID-19 vaccination requirement to Human Resources. Furthermore, FSU employees must wear a mask inside certain campus spaces.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity/affirmative action employer.

Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.

Application Instructions:

Candidates must apply online by submitting:

• Cover Letter,
• Resume/CV,
• Equity and Inclusion Statement*,
• Names and contact information for three (3) professional references.

*The Equity and Inclusion Statement is an opportunity for candidates to discuss professional skills, experience and/or willingness to engage in activities that would enhance the university's efforts to promote a diverse, equitable, and inclusive community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidate application materials.

Applications may continue to be reviewed until the position is filled.

Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket .

Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or [email protected] .