Communications Assistant

Angelo State University, United States

Updated: about 5 hours ago
Location: San Angelo, TEXAS
Deadline: ;

Posting Details
Position Information


Job Title Communications Assistant
Position Number 996990
Department Admissions - Enrollment Management
Salary $37,964
Job Summary/Description
This position assists the EM communications team with a variety of tasks including monitoring and maintaining a network of test students/secret shoppers to track competitors, monitoring email campaigns and dashboards, preparing quarterly and annual email stat reports, tracking and recording publications statuses and inventory management, assist with overseeing students in call center and with daily and bulk mail processing when communications supervisor is out, and answering phones.
8 a.m. – 5 p.m. Monday – Friday
Occasional evenings and weekends may be required
Typical Duties/Job Duties
  • Maintain a network of test recruits/secret shoppers with our top industry competitors and within our own CRM to ensure all cohorts are receiving communication as intended. Provide recommendations to communications team based on competitor campaigns.
  • Assist with asset and inventory management by updating when assets are received, tracking costs, and performing quarterly inventory counts to maintain accurate record keeping in Salesforce.
  • Monitor email campaigns and dashboards to ensure all communications and automations are running as intended; monitor email KPIs (open rates/click-through rates) and prepare quarterly and annual email stat reports for review by team.
  • Assist in the creation and maintenance of email templates for use by admissions and processing team, edit/proofread content as needed.
  • Serve as back up for communications supervisor in the dissemination of daily and bulk mail and assist with overseeing student callers when communications supervisor is out.
  • Works closely in a highly collaborative team atmosphere and serves as backup to other members of the admissions/enrollment management communications team when needed.
  • Attends trainings, seminars and other meetings as needed.
  • Performs other duties as assigned.


    		•
    Knowledge, Skills and Abilities
    • Ability to proactively manage time and tasks independently, while also collaborating effectively within a team environment
    • Highly organized with the ability to perform work requiring accuracy and attention to detail
    • Proficient in utilizing current technology; Google Workspace, Microsoft Office and Teams
    • Ability to manage multiple projects and priorities in an effective and efficient manner
    • Ability to work in a fast-paced environment with frequent interruptions
    • Skilled in critical thinking to anticipate potential problems and suggest solutions
    • Excellent written and oral communication skills
    Minimum Qualifications
    Bachelor’s degree required, plus one year of general office or related experience; or an equivalent combination of education and experience to sufficiently perform job duties.
    Preferred Qualifications
    Physical Requirements
    • Sitting, standing, walking or moving about.
    • Ability to lift between 20 and 30 pounds.
    • Repetitive use of hands and arms.
    EEO Statement
    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
    In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) 942-2168 or email us at [email protected].
    Remote No

    Posting Detail Information


    Posting Number S842P
    Open Date 05/06/2024
    Close Date
    Desired Start Date 05/01/2024
    Review Start Date
    Open Until Filled Yes
    Special Instructions to Applicants
    *Must apply on Angelo State University’s employment website.
    Required Number of References

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