Apply now Job no:9535
Work type:Full Time
Location:Providence, Rhode Island
Categories:Staff/Administration, Admissions, Calendar Year (12-Month), Hybrid
Summary
Facilitates the recruitment and enrollment of undergraduate and graduate students into the university's academic programs, coordinating cross-functional efforts to support prospective students through the application and admission processes
Diversity & Inclusion
Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply.
Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.
Essential Job Functions
- Monitors performance of assigned team of admissions representatives against established goals, including reviewing calls and providing weekly performance reports
- Manages team phone and vacation coverage, maintaining excellent customer service through consistent inquiry and application distribution
- Resolves complex and varied admissions concerns, or refers them to supervisors as appropriate
- Develops and updates admissions outreach approach and corresponding templates
- Organizes, directs, and administers recruitment activities to encourage prospective students to apply to and enroll in the university's programs
- Initiates contact with potential students and responds to potential student inquiries to encourage enrollment at the university; maintains an in-depth knowledge of the changing academic program offerings in order to share relevant and accurate program information with potential applicants
- Assists potential students with the completion and submission of their application and all supporting materials for admission and enrollment
- Serves as a primary point of contact for prospective students and applicants, coordinating information and services with other members of the enrollment team on the student's or applicant's behalf
- Connects accepted students with the assigned financial planner and academic advisor to facilitate financial obligations and enrollment in academic programs
- Collaborates with financial planners to assist accepted students with the completion of forms and documentation necessary to process and approve financial aid or other methods of tuition payment
- Establishes and maintains collaborative and cooperative relationships with various internal constituencies to resolve student issues, questions and concerns related to admissions and initial enrollment in academic programs
- Maintains records of communication with applicants and enrollees per department guidelines
- Supervises and develops the department staff, facilitating professional opportunities to improve individual capability and managing performance against job accountabilities, department goals and established university, campus and department policies and procedures
- Performs other duties as assigned
Required Qualifications
- Minimum of a bachelor's degree
- Experience working in higher education, admissions, sales, recruiting or other related experience
Please Note:
Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire.
Applications are accepted on an ongoing basis until job posting is closed.
Advertised:30 Jan 2024 Eastern Standard Time
Applications close:Open until filled
Similar Positions
-
Director Of Recruitment, Brown University, United States, 3 days ago
Job Description: About Brown: Brown University is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven b...
-
Admissions Coordinator, Brown University, United States, about 19 hours ago
Job Description: Brown University is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven by the idea th...
-
Graduate Recruitment Coordinator, Brown University, United States, about 20 hours ago
Job Description: About Brown: Brown University is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven by...
-
Associate Dean Of Admission / Coordinator Of Diversity Outreach & Recruitment, Providence College, United States, 23 days ago
Details Posted: 04-Apr-24 Location: Providence, Rhode Island Salary: Open Categories: Admissions Staff/Administrative Internal Number: 8032 Overview: Manage, direct, and coordinate the strategic p...
-
Program Advisor, Brown University, United States, about 19 hours ago
Job Description: This position is a member of a team of Program Advisors providing outreach and advising for the Division of Pre-College and Undergraduate Programs, delivering timely, accurate, an...
-
Senior Application Administrator, Brown University, United States, about 20 hours ago
Job Description: The Senior Application Administrator oversees the administration of the Admission and Financial Aid applications used by the Warren Alpert Medical School and leads application adm...