Clinical Program Coordinator

We are seeking a Clinical Program Coordinator who will be part of the Johns Hopkins Critical Care Physical Medicine and Rehab program in an intensive care unit (ICU) setting. The position will assist with collecting clinical data regarding patient treatments and evaluations; managing both electronic and paper records; patient evaluations; creating standard operating procedures and data collection forms; designing and creating small electronic databases; performing statistical analyses; preparing reports and presentations; and carrying out other related duties.

Specific Duties & Responsibilities:

• Support physician leaders and assist with training and oversight of program assistants in the clinical program.
  

• Proactively seek to improve or optimize workflow and discuss with coordinator/supervisor as appropriate.
• Screening and assisting in hiring new clinical program staff.
  

• Ensure clinical program staff are adequately trained, and assessed using quality assurance procedures, to perform their work-related duties.
  

• Take initiative and anticipate and respond to staff and patient needs based on awareness of routine and repeated job functions.
  

• Demonstrates and serves as a role model for a positive work environment, including high motivation, positive attitude, and good judgment, tact, and sensitivity in all interpersonal interactions with all research staff, investigators, students and participants.
  

• Using explicit criteria, screen and identify eligible patients and maintain a paper and electronic log of eligible and non-eligible patients; request clarification from clinical and program staff if uncertainty regarding eligibility; promptly notify clinical and project staff of eligible patients.
  

• Able to prioritize and work on multiple tasks with concurrent deadlines and utilize good time management.
  

• Track expenses to assist Program Director with budget-related analyses.
  

• Communicate with clinical staff to ensure proper rehabilitation-related consults are ordered.
  

• Under the direction of the Medical Director coordinate rehabilitation activities in conjunction with nurses, physicians, therapists and technicians to maximize patient access to physical rehabilitation services in MICU.
  

• Regularly update clinical and project staff, verbally and in writing, of progress with job functions.
  

• Communicate effectively and cooperate with both clinical and program staff who are directly and indirectly involved to achieve program goals in an efficient and effective manner.
  

• Coordinate and provide intellectual contributions to quality improvement projects and related research within the Program, which includes but is not limited to establishing electronic and manually extracted data streams and standardized reports from EPIC to monitor the progress, ad hoc reports of QI data, and the creation of meeting minutes/agendas.
  

• Assist with literature search and finding, ordering and retrieving published research articles.
  

• Manage the clinical program’s educational multimedia projects by consenting, photographing and video recording patients engaged in therapy services and consenting for relevant studies.
  

• Maintain compliance with HIPAA and protect patients’ personal health information.
  

• Create and update standard operating procedures (SOP) for rehabilitation processes in the ICU setting based on existing knowledge and understanding of relevant processes related to both rehabilitation techniques and the unique needs of critically ill patients.
  

• Create new data collection forms and revise existing data collection and therapy evaluation forms and progress notes.
  

• Design and develop an electronic database to store data from collection forms.
  

• Data entry and management using electronic database and other another computer software.
  

• Design and perform both routine and ad hoc (customized) data analyses using descriptive statistics and relevant parametric and non-parametric tests.
  

• Design and implement standard and customized reports and presentations, prepared in both text and tabular format, for data analyses and overall project activities.
  

• Ensure that all stored electronic data with PHI meets Johns Hopkins Data Guidelines.
  

• Work with Information Technology personnel regarding the clinical programs databases.
  

• Track and assess quality and completeness of data entry and abstraction and data streams; immediately raise potential concerns with supervisors.
  

• Maintain an organized system for electronic and paper-based records associated with the project.
  

• Organize data and perform calculations to assist with reviewing the outcomes of the project and assist with the preparation of reports and/or manuscripts.
  

• Prepares weekly report of work hours and activities for review by supervisor.

Scope of Responsibility

• Knows the informal policies, procedures and practices necessary to conduct the normal function of a specific section, unit, or work area Is aware of the role of the position and its potential impact on the working unit.
  

• Excellent verbal communication skills and good written communication skills.

Communication

• Oversee staff within the clinical program.

Authority

• Will work under the supervision of the project and clinical staff.
  

Supervision

• Carries out duties and responsibilities with limited supervision but asks for clarification when needed regarding data quality and integrity issues and promptly notifies supervisors of any potential concerns regarding interactions with clinical or program staff.
  

Decision Making

• Knows the informal policies, procedures and practices necessary to conduct the normal function of a specific section, unit, or work area Is aware of the role of the position and its potential impact on the working unit.
  

Certification

• Required: Standard HIPAA courses must be completed, and appropriate exams passed with necessary certification within 2 weeks of start date.
  

Physical Requirements:

• Sitting in a seated position in an office setting.
  

• Standing and/or walking for extended periods.
  

• Reaching by extending hand(s) or arm(s) in any direction.
  

• Finger dexterity is required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.
  

• Communication skills using the spoken word.
• Ability to move about.

*This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis It does not exclude other duties as assigned.

Minimum Qualifications

• High School diploma or equivalent
  

• Three years related experience.
  

• Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.
  

Preferred Qualifications

• Bachelor’s degree
• Some related experience in a medical, clinical, clinical research, or quality improvement environment preferred.

• Proficiency in Microsoft Word, Excel and Access
• Knowledge of medical terminology.
  

• Ability to work independently and manage multiple tasks.
  
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Classified Title: Clinical Program Coordinator 
Role/Level/Range: ATO 40/E/03/OE
Starting Hourly pay Rate Range: Min $18.00 - Max $33.50 HRLY ($25.48/hour targeted; Commensurate with experience)
Employee group: Full Time
Schedule: M-F, 40 days 
Exempt Status: Non-Exempt
Location: School of Medicine Campus 
Department name: SOM DOM Pulmonary
Personnel area: School of Medicine 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu .

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.