Clinical Process Improvement Specialist - UTHealth Houston Behavioral Sciences Campus

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

• 100% paid medical premiums for our full-time employees  
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) 
• The longer you stay, the more vacation you’ll accrue! 
• Longevity Pay (Monthly payments after two years of service) 
• Build your future with our awesome retirement/pension plan! 

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as... 

• Free financial and legal counseling 
• Free mental health counseling services 
• Gym membership discounts and access to wellness programs 
• Other employee discounts including entertainment, car rentals, cell phones, etc. 
• Resources for child and elder care 
• Plus many more! 

Join a growing team!   With the opening of Dunn Behavioral Sciences Center/HCPC  at UTHealth Houston, we will soon have the largest academic psychiatric hospital in the country, serving the region with an 500+ bed facility.  Our dedicated health care employees will have the opportunity to be exposed to a variety of mental health specialties and cutting-edge research.    With exposure to a variety of specialties such as Acute, Subacute, and Intensive Outpatient, Continuum of Care, Mood Disorders, ECT, Early Onset Treatment , Adult General Psychiatry, Competency Restoration, Child and Adolescent, Juvenile Justice, Geriatric Psychiatry, Treatment Mall and Unit-Based Programming.

 This dedicated team will work in an integrated campus to bring world class resources to the community.  Apply today to be a part of this committed team serving the mental health needs of the area.

Position Summary:

Responsible for organizing, managing, and assisting with the development and execution of multi-disciplinary performance improvement initiatives with a focus on transformational projects for the Behavioral Sciences Campus. Utilizes traditional Root Cause Analysis, Lean Manufacturing, and Six Sigma tools to optimize hospital operations and is an internal consultant on quality improvement principles.

Location:  Dunn Behavioral Sciences Center/HCPC  at UTHealth Houston

Dept.:       BSC Quality

Status:      Full-Time

FLSA:        Non-Exempt

Position Key Accountabilities:

Organizes project planning and implementation and focuses on ensuring sustainment of performance improvement, process redesign, and change management activities throughout the campus. 

Identifies opportunities to improve process capability and process robustness. Collaborates across functional areas - interprets, presents, and delivers information with executive leadership. 

Mentors hospital leadership and staff on Lean Six Sigma tools and methodologies. Provides assistance in developing, implementing, and facilitating strategy and planning and developing continuous improvement. 

Acts as a change agent to instill a change management culture throughout the organization. Conducts patient/process "walk-throughs" and fact-to-face patient and provider interviews.

Leads process improvement teams and leadership in understanding and using process management and Lean Six Sigma methods by establishing links between process improvement initiatives and business strategies and identifying and prioritizing high-impact opportunities. 

Responsible for managing, collaborating, and coordinating organization-wide efforts to ensure that performance improvement programs are developed using a data-driven focus that sets priorities for improvements aligned with the organization's vision, mission, and strategic goals. 

Performs other duties as assigned.

Certification/Skills:

Lean Six Sigma Black Belt required. 
Project Management skills.

Minimum Education:

Bachelor's Degree in a related field required.

Minimum Experience:

Four (4) years of experience in clinical operations, project management, data collection, analysis/reporting, or in a related field required. Experience in quality management, process improvement, and/or project management in a healthcare environment preferred

Physical Requirements:

Exerts up to 10 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.