Clinical Operations Assistant - Ophthalmology

Position Summary
Position supports Clinical Operations Manager with effective management for daily office / departmental functions; performs specialized / technical duties with minimum supervision and oversees day-to-day tasks to ensure department efficiency.

Job Description

Primary Duties & Responsibilities

• Oversees duties and personnel related to mail delivery and pick-up for Department of Ophthalmology (all locations).
• Acts as Coordinator for each program rotation; prepares correspondence, materials for meetings and presentations, set-up, scheduling, evaluations, and all other tasks related to effectively supporting Ophthalmology.
• Manages all scheduling processes for conference rooms; establishes process to ensure minimal disruptions with effective communication and resource allocation to department administration; handles and resolves any issues that arise and needs to be addressed.           
• Supports Clinical Manager in day-to-day technical activities, including urgent/emergent form logging and follow-up; provides back-up support to administrative team, as needed (including scheduling).
• Answers in-coming calls to the Department of Ophthalmology main number and routes appropriately or provides information in accordance with organizational policy.
• Schedules and maintains appointment, lecture, and meeting schedules for Ophthalmology providers, and provides necessary support and coordination for all lectures/meetings.
• Coordinates EH&S inspections. 
• Manages ordering and delivery of supplies and lab coats (with appropriate fund allocation) for a large portion of the Ophthalmology Department.
• Handles all “maintenance”-type items as it relates to Ophthalmology (coffee machine, paper, supplies).

Preferred Qualifications

• Bachelor’s degree.
• Working knowledge of general office equipment.
• Communication skills that require dealing with a diverse population.
• Exemplary organizational skills.
• Discretionary judgment.
• Proficient in Microsoft Office 2010 (with an emphasis on Excel and PowerPoint) and an overall computer competency.

Required Qualifications

High school diploma or equivalent high school certification with two years of college or equivalent.

Grade
G06-H

Salary Range
$17.52 - $26.27 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ .

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected]  or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.