Clinical Info Analyst Sr / Inter

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

The Clinical Information Analyst Senior gathers, analyzes, and interprets data to identify opportunities to improve access and quality of care in ambulatory settings. This position works with the Regional Alliance for Healthy Schools (RAHS) team and health center team to extract and manipulate clinical and operational data from a variety of databases for the purpose of measuring processes and outcomes of care, medical and disease management, assessment of clinician practice patterns and case management. The Senior Analyst will design reports and graphical representations of data to present findings in an actionable manner. The Senior Analyst will be responsible for creating detailed timelines and resource plans, define requirements, identify risks, create project documentation, report status to RAHS Director, track and escalate issues. Analysts utilize data extraction and reporting tools (SQL and Tableau) to analyze information, summarize findings, recommendations, and next steps. This position will report to the Director of RAHS.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

Analytics: (40%)

• Apply knowledge of data analytics, population health, clinical information, disease processes, measurement, and analysis to the completion of complex assignments.
• Produce analytic results by creating and applying algorithms to data which are extracted and integrated across multiple sources.
• Translate clinical needs into analytical solutions. 
• Conduct analysis and reporting of clinical and operational data.
• Evaluate performance, utilization, quality of care and patient safety measures.
• Collaborate with physicians, administrators, senior analysts, and others to update metrics to assess and improve performance.
• Validate data quality and reasonableness in reports.
• Create, maintain, and execute SQL and SAS code and files to update RAHS dashboards, including The Joint Commission Reporting, Gap list, State Reporting, and Social Worker Wait List.
• Download, manage, maintain, and report on data from the Qualtrics Patient Satisfaction Survey Dashboard; work with RAHS Leadership and clinicians to evaluate and modify survey data.
• Support the Quality metrics dashboard including implementation and analysis of HEDIS measures, goals updates, data review and validation.
• Support and participate in State reporting (quarterly) and RAHS Goal reporting (bi-annual), including ad hoc analytics and issue identification.

Reporting: (40%)

• Design report formats and graphical representations of data intended for audiences ranging from senior leaders and clinicians to the general public.
• Deliver written, graphical, and/or verbal presentations of provider, product, program, and service specific data to internal staff, clinicians, UMHS leaders, relevant committees, and other constituencies.
• Develop and maintain supporting documentation of measurement methods and algorithms, data sources and reporting processes.

Data Support: (15%)

• Work with database and business systems analysts to plan and implement the data management and analysis of products and programs, including definition of data requirements, data capture and storage, and analyses required to measure and evaluate performance.
• Define and help create mechanisms to extract and reorganize data from existing systems for storage and reporting departmental databases.
• Participate in the development of communication related to the analysis, interpretation, and dissemination of health services data.
• Work with team members and IT staff to identify and automate tools that deliver routine performance information.
• Maintain communication with technical groups inside Michigan Medicine.
• Ensure adherence to quality standards and facilitate improvement efforts.
• Follow all appropriate data quality and security guidelines.
• Review reports and analyses, write findings.  Test datasets.

Other Duties as Assigned: (5%)

• Develops detailed timelines and resource plans, define requirements, identify risks, create project documentation, report status to team and stakeholders, track and escalate issues.
• Work with teammates in internal process improvements.
• Support committees involved with data interpretation and process improvements.
• Documentation of information important to the continued delivery of analytic services.

Required Qualifications*

Required for Senior Level:

• Bachelor?s Degree (Quantitative Field) with an advanced degree (biostatistics, public health, Computer Science, Economics, Engineering, Informatics) preferred.
• A minimum of 5 years of progressively responsible experience in health care analysis.
• Expertise in producing analytic products.
• Proficiency in the use of analytic and reporting tools such as SQL, SAS, Excel and Tableau.
• Ability to consistently meet deadlines in a fast paced and changing environment with multiple competing tasks and priorities.
• Experience or the ability to gain proficiency in using MiChart and querying EPIC?s Clarity databases.
• Experience with Data Warehouse and BI systems.
• Strong customer service skills and commitment to excellent customer service.
• Strong analytical and problem-solving skills.
• Good verbal, written and visual presentation skills.
• Ability to anticipate requests and needs in advance and plan accordingly.
• Skills to work effectively across internal functional areas in ambiguous situations.

Required for Intermediate Level:

• Bachelor?s Degree (Quantitative Field like biostatistics, public health, Computer Science, Economics, Engineering, Informatics)
• A minimum of 2 years of progressively responsible experience in health care analysis.
• Ability to develop and maintain proficiency in the use of analytic and reporting tools such as SQL, SAS Microsoft Excel, and Tableau.
• Ability to consistently meet deadlines in a fast paced and changing environment with multiple competing tasks and priorities.
• Ability to gain proficiency in MiChart (EPIC and Clarity) querying through training.
• Experience with Data Warehouse and BI systems.
• Strong analytical and problem-solving skills.
• Good verbal, written and visual presentation skills.
• Ability to anticipate requests and needs in advance and plan accordingly.
• Skills to work effectively across internal functional areas in ambiguous situations.

Desired Qualifications*

• Master's Degree (Quantitative Field) with an advanced degree (biostatistics, public health, Computer Science, Economics, Engineering, Informatics) preferred.
• A minimum of 8 years of progressively responsible experience in health care analysis.
• Expertise in producing analytic products.
• Proficiency in the use of analytic and reporting tools such as SQL, SAS, Excel and Tableau.
• Ability to consistently meet deadlines in a fast paced and changing environment with multiple competing tasks and priorities.
• Experience in using MiChart and querying EPIC?s Clarity databases.
• Experience with Data Warehouse and BI systems.
• Strong customer service skills and commitment to excellent customer service.
• Strong analytical and problem-solving skills.
• Good verbal, written and visual presentation skills.
• Ability to anticipate requests and needs in advance and plan accordingly.
• Skills to work effectively across internal functional areas in ambiguous situations.
• Understanding of Healthcare quality measurement and improvement techniques.
• Experience with Process Improvement methods such as PDCA, Lean, etc.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.