Clinical Coordinator

Position Summary

The Clinical Coordinator will serve as a key member of the patient care team in an ambulatory setting. The Clinical Coordinator will collaborate with Physicians, Nurse Practitioners, nursing staff, medical assistants, and administrative staff to provide inclusive patient care and education and to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of kindness, inclusion, integrity, accountability, and excellence.

Responsibilities

• Serve as liaison between the practitioners and the patient/families
• Responsible for assisting physicians by providing general nursing care, patient screening, and clinical support.
• Triage all calls and assist with EPIC clinical in-basket messages/telephone encounters and advise appropriate clinicians.
• Review all laboratory reports within 24 hours of their receipt
• Track abnormal lab results to confirm that patient has had appropriate follow up as ordered by the physician in the patient’s plan of care
• Assist in improving and maintaining the existing laboratory and pathology tracking system
• Maintain precise records of all specimens obtained and sent for testing
• Enter/review orders and document clinical notes in EPIC as advised by physicians
• Notify patients of normal results as determined by the physician either telephone or Connect patient portal
• Act as a resource for patients requesting lab results and requisition
• Obtain pre-certification/pre-authorizations for medications, services and testing in a timely manner when necessary
• Provide physicians with results for routine review prior to scanning
• Act as a resource for patients requesting lab results and requisition
• Provide patient education and medication administration (including injections).
• Provide clinical assistance to clinical coordinator with phlebotomy and administer medication/injections
• Function as a team member, providing backup coverage when required
• Assist with miscellaneous duties as assigned by physicians, clinical coordinator, director of nursing and practice manager
• Comply with all HIPAA regulations, as well as compliance and safety guidelines
• Comply with all hospital, department and division policies and procedures

Minimum Qualifications

• Phlebotomy certified
• Bachelors’ degree or equivalent in education and experience, plus three years of related experience required.
• Excellent organizational abilities and computer skills
• Excellent communication skills
• Ability to be a team player in a busy environment
• New York State Nursing Licensure required

Preferred Qualifications

• 1-2 years of OB/GYN experience preferred
• Familiarity with EPIC a plus

The Department of Obstetrics and Gynecology is dedicated to the goal of building a multicultural faculty and staff committed to teaching, working and serving in a diverse community, and strongly encourages applications from candidates of traditionally underrepresented backgrounds.

We are continuously seeking to recruit individuals who will enhance the diversity of our workplace and the effectiveness of our organization.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.