CLINICAL CARE COORDINATOR (Cardiovascular Center- Cardiac Procedures Unit)

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Mission Statement

MIchigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?
Nursing at Michigan offers a competitive salary with excellent benefits!  

Hourly range for RSAM Registered Nurses $39.47 - $61.39 / hour

Evening Shift Differential-$3.00 / hour
Night Shift Differential- $4.00 / hour
Day Shift Weekend Differential- $2.90 / hour
Evening Shift Weekend Differential- $5.90 / hour
Night Shift Weekend Differential- $6.90 / hour
Charge Nurse Differential- $1.00 / hour

The benefit package includes:

Excellent medical, dental and vision coverage
2:1 Match on retirement savings and immediate vesting
Generous Paid Time Off Allowances
Robust Tuition and Certification support programs
Large offering of no cost CEs and professional development for advancement

Responsibilities*

The Cardiac Procedure Unit (CPU) Cath CCC provides comprehensive nursing case management to Cardiac Procedure Unit patients and works collaboratively with colleagues in the cardiology clinics from the adolescent, adult, and geriatric age groups.  The clinical office RN will coordinate procedural preparation and follow up for patients with complex cardiac conditions. It is required that the RN collaborates with other health care professionals: Physicians, referring offices, schedulers, Cath lab nursing, diagnostic services, and pharmacists to provide a coordinated plan of care for our patients.  He or she will review patient medical records from referring physicians and establish diagnosis and treatment plan with the medical staff.  The coordinator may identify the need to order lab-work and other testing.

The Cath CCC screens all Cardiac Procedures Unit patients pre-procedure to identify problems that may lead to complications.  Telephone management and excellent communication skills are essential to this position.  The position includes a thorough evaluation of medical history for out-of-state or long distant patient population using communication mechanisms including fax, telephone, and electronic mail.

Evaluation of the daily scheduling of patients in coordination with each patient's individual testing needs requires the expertise on the nurse's behalf. The RN must incorporate knowledge of each specific cardiac procedure as well as the individual patients testing and preparation requirements to ensure the patient-care flow through the department and UMHS during the day of procedure is as efficient and safe as possible.

The CCC works collaboratively with colleagues to develop, evaluate, and revise patient education programs and materials. The RN develops tools to evaluate patient education outcomes from various educational interventions and participate in clinical research with the arrhythmia program.

Nursing Specific Info

Salary & Nursing Framework Level:

This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:

Actual RSAM LEVEL and salary will be determined at time of hire.

RSAM levels range from CCC-COMPETENT-NE to CCC-EXPERT-NE to CCC-MASTERY-NE.

Required Qualifications*

• Must hold current license to practice nursing in the State of Michigan. 
• Bachelor's degree in Nursing.
• Recent experience providing outpatient phone triage 
• Demonstrated expert clinical leadership abilities in assuring patients are properly prepared for procedures.
• Must be detail oriented, organized, and be able to manage rapidly changing outpatient scheduling issues.
• Demonstrated ability to anticipate the clinical care needs of complex patients. 
• Demonstrated excellent written and verbal communication skills. 
• Demonstrated ability to articulate in an effective and clear manner, the pertinent clinical issues to the team and work closely and collaborate with all members.
• Highly motivated and self-directed with demonstrated ability to function independently and as a team member of the Cath Team with functional leadership responsibilities for the scheduling/scheduler position.
• Must demonstrate a high level of independent problem solving and decision-making abilities. 
• Demonstrated expert analytical skills and ability to prioritize assignments and manage busy work environment. 
• Must reflect a professional appearance and demeanor and possess excellent customer service skills. 
• Demonstrated competence with intermediate to advanced computer functions including Word and Excel. 
• Understands and demonstrates the core concepts of Patient and Family Centered Care (PFCC), including Respect and Dignity, Information Sharing, Participation, and Collaboration.

NOTE: Required qualifications must be met by the candidate to be interviewed and considered for the position.

RESUME REQUIRED (for both internal & external applicants):
You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

• Adult Cardiovascular Procedure experience
• Demonstrated understanding of hospital organization and processes. 
• Demonstrated confidence, maturity, and effective critical thinking in rapidly changing clinical situations. 
• Demonstrated knowledge and experience in planning, developing, and implementing complex Continuous Quality Improvement activities
• Demonstrated active participation in formal unit improvement committees including but not limited to Professional Practice Councils, or other committee or QI work. 
• ACLS certified.
• Experience working with Lean projects
  

Work Schedule

Appointment: 40 Hours
Shift/Hours/Days: 5-8hr shifts Days-Monday ?Friday
Location: University Hospital - Cardiovascular Center

Additional Information

We, the staff and faculty of the U-M Cardiovascular Center (CVC) team, are committed to advancing medicine and serving humanity through living and teaching our core values of Respect and Compassion; Collaboration; Innovation; and Commitment to Excellence.

Each CVC employee is expected to understand and demonstrate that in every interaction we represent our entire organization in the care we provide and in the courtesies we extend to patients, families, and each respective team member.  The CVC is dedicated to partnering with patients and families to deliver the safest and highest quality of health care.  Applicants are expected to review the following PowerPoint presentation which provides an overview of the Cardiovascular Centers philosophy and culture:
www.med.umich.edu/cvc/pdf/cvcpotentialteam.pdf

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Selection Process

Michigan Medicine seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and to maintain the excellence of the University. We welcome applications from anyone who would bring additional dimensions to the University’s research, teaching, and clinical mission, including women, members of minority groups, protected veterans, and individuals with disabilities. The Department of Nursing, like the University of Michigan as a whole, is committed to a policy of nondiscrimination and equal opportunity for all persons and will not discriminate against any individual because of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status.   

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.