Clinical Care Coordinator - Breast Health Center

Updated: 14 days ago
Location: La Jolla, CALIFORNIA

Details

Posted: 10-May-24

Location: La Jolla, California

Salary: Open

Categories:


Healthcare
Staff/Administrative

Internal Number: 128831


UCSD Layoff from Career Appointment: Apply by 5/10/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 5/21/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.


DESCRIPTION

Under general supervision, this position will serve as the Administrative Assistant/Clinical Care Coordinator for assigned Oncologists and Advance Practice Providers. Duties include planning and managing clinical activities and high-level administrative support. Manages and maintains complex calendars for meetings and appointments. Assists with coordination of travel arrangements and processes reimbursements of expenses as needed. Prepares and distribute clinic notes to referring physicians and medical records. Coordinates and executes projects. Coordinates weekly General Tumor Boards and organizes all logistics, which includes collection and compilation of pathology reports/slides/films for each patient case from internal and external sources, and sends to Pathology & Radiology Departments for review, organizes all patient clinical information in a presentable manner, scheduling weekly meetings, and maintaining historic records on all patient cases reviewed. Attends meetings and take minutes to prepare and distribute to all team members. Communicates with faculty, clinic staff, administrators, professional organizations, outside agencies (i.e., insurance companies, community medical groups) as needed to complete daily job duties. Responsible for registration of new patients and triage of all incoming New Patient referrals, including registration of new patients, financial arrangements, as well as customer service needed to schedule the patient. Schedules surgical procedures, which includes the following: Coordinates the logistics of multiple departments and areas of specialty (e.g., operating room schedulers, pre-op clinics, anesthesia, and admissions) to schedule time in the Operating Room or Procedure Room; schedules clinical and surgical appointments; communicates surgery time and location with patients and family members, as well as the Surgical Oncologists; and adds all information into the UCSD computer systems. Develops and maintains extensive filing system for all patient records. Provides a variety of other high level administrative duties in support of patient services.


MINIMUM QUALIFICATIONS
  • Three (3) years of related experience working in a large, complex healthcare setting.

  • Experience working with Health Insurance companies and Community Medical Groups.

  • Excellent ability to communicate both orally Knowledge in medical/scientific and in writing.

  • Demonstrated knowledge and advanced level skill in work processing software applications (Word, Excel & PowerPoint).

  • Knowledge of surgery scheduling and authorization.

  • Ability to interact well with care teams, and all patients and families.

  • Excellent customer service skills.


PREFERRED QUALIFICATIONS
  • Prior Oncology experience.

  • Experience with EPIC EHR system (incl. Cadence).

  • Knowledge in medical/scientific terminology, authorizations, various insurance products and 3rd party payors.


SPECIAL CONDITIONS
  • Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $40,700 - $81,850 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $19.49 - $39.20

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).



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