Clinical Administrative Office Specialist III - Pediatrics Hematology/Oncology

Position Description:
Schedule: Monday-Friday Day Shift

Location: Ambulatory Care Center

Under the general direction of the Administrative Supervisor this position provides administrative support to Faculty of Hematology/Oncology as assigned.  Provides general secretarial support for the Division of Hematology/Oncology as a whole, as needed to increase efficiency in the Hematology/Oncology  Office and professionalism and teambuilding among faculty and staff.

Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.

Position Requirements:
Required:  Required: Position requires a high school diploma or equivalent. Four (4) years progressive secretarial experience. Must: (1) type 50-60 words per minute accurately; (2) demonstrate proficiency in a Windows environment; (3) be knowledgeable of basic math & bookkeeping skills; (4) possess exceptional telephone & customer service skills; (5) have experience in scheduling patients, making appointments for patients with other departments/ physicians preferred.

LICENSE, CERTIFICATION AND/OR REGISTRATION:

Required:

TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills.  Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.