Clinical Admin Office Specialist III - Pediatric Endocrinology - Children's of Alabama

Position Description:
Schedule: Monday-Friday Day Shift

Location: Park Place II

Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.

Performs receptionist duties for the Endocrinology Division by screening and routing telephone calls. This position is responsible for providing reception support for the Division as a whole as needed to increase efficiency in the Endocrine Office, professionalism, and teambuilding among faculty and staff.

Position Requirements:
Required:  Position requires a high school diploma or equivalent. Four (4) years progressive secretarial experience. Must: (1) type 50-60 words per minute accurately; (2) demonstrate proficiency in a Windows environment; (3) be knowledgeable of basic math & bookkeeping skills; (4) possess exceptional telephone & customer service skills; (5) have experience in scheduling patients, making appointments for patients with other departments/ physicians..

Preferred: Two years reception experience in medical office setting.

LICENSE, CERTIFICATION AND/OR REGISTRATION:

Required:  N/A

TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills.  Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.