Clinic Assistant/Scheduler

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For more information on everything FAU has to offer, please visit www.fau.edu/jobs . 

Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.

Position Summary:

Florida Atlantic University is seeking a Clinic Assistant/Scheduler - Boca Raton, FL.

Summary of Responsibilities:

The Clinic Assistant/Scheduler will be responsible for setting up exams for patients and handle customer service inquiries. Ensure there is enough time between appointments to allow providers to complete certain examinations and procedures. Other clerical duties may include maintaining databases, faxing, scanning patient histories, answering phones, and updating patient account information.

• Managing all aspects of the daily schedule including but not limited to scheduling and re-scheduling patient appointments, obtaining and updating patient account information, requesting referrals and medical records from community providers, verifying insurance eligibility and benefits, updating insurance information in the EMR, coordinating subsidy-application process with patient and Billing Dept.

• Working collaboratively with the front-office staff to ensure smooth patient experience for all. Assisting front-office and meeting a team as needed.

• Assisting patients via phone and in-person.

• Remaining up to date on knowledge of services and programs provided by the Memory and Wellness Center (MWC) and the costs associated with each; inclined to learn and stay current on new programs and services being offered at the Center.

• Adhering to and abiding by all HIPAA Privacy and Security standards throughout all duties.

• Data entry and review of details to ensure accuracy.

• Providing detailed directions to our Center to patients and their family members, as needed.

• Regularly reporting to manager current trends, concerns, and suggestions regarding scheduling.

• Attempting to maximize productivity and efficiency of the daily schedule.

The College of Nursing at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to thoughtfully engaging all communities in higher education. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the various internal and external communities that it serves. 

FAU Benefits and Perks: 

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers: 

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more. 

• State retirement options including tax-deferred annuities and Roth 403(b) plans. 

• State employees Public Service Loan Forgiveness (PSLF) program - https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service  

• Flexible work arrangement plans - https://www.fau.edu/hr/employee_relations/flexwork.php  

• Sick Leave Pool Program 

• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion). 

• Paid Community Engagement Volunteer Service Day - https://www.fau.edu/hr/documents/community-engagement-volunteer-leave4-2015.pdf  

• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply). 

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php  

Explore Living in Palm Beach County: 

The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: www.bdb.org/apartments  

Minimum Qualifications:

A high school diploma and two years of appropriate experience required. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Salary:

$17.00 per hour.
Non-Exempt Support Personnel (SP)

College or Department:

CON: Memory Wellness Center

Location:

Boca Raton

Work Days and Hours:

Monday - Friday, 8 a.m. - 5 p.m.

Application Deadline:

2024-04-08

Special Instructions to Applicant:

VETERANS’ PREFERENCE:
Applicants may claim Veterans’ Preference on their application. The applicant claiming preference is responsible for providing required documentation at the time of making an application in Workday for a vacant position, or prior to the closing date of the vacancy announcement. If an applicant qualifies for Veterans' Preference and the SP position, they are shown preference by the guarantee of an interview. Veterans’ Preference does not guarantee a job. For additional information, please visit https://www.fau.edu/jobs/resources/veterans/. For assistance, please contact Recruitment Services at [email protected].
APPLICATION DOCUMENTS REQUIRED:
Resume
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.
REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact Human Resources at 561-297-3057. For inquiries concerning employees, job applicants or other available accommodations, please email [email protected] or call the Office of Civil Rights and Title IX at (561) 297-3004.
As a Hispanic-serving institution, Florida Atlantic University (FAU) is one of the most racially and ethnically diverse institutions in the Florida state university system. We are committed to recruiting and retaining talented faculty and staff. We embrace our shared responsibility to create and celebrate a welcoming and inclusive campus environment for all. Our community features excellent schools, a vibrant and safe community, and a sub-tropical climate conductive to year-round outdoor activities.