Clin App Analyst

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Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. 

Job Title:
Clin App Analyst

Department:
Health System Shared Services | Clinical Applications

Position Summary

Under general supervision, coordinates with patient care services the planning, design, development, implementation, functionality and evaluation of integrated clinical information systems that support and enhance clinical practice, administrative and management needs and patient outcomes. Acts as a resource with clinical knowledge and/or computer expertise to coordinate and provide support for all new and current applications and software upgrades applicable to the clinical systems. Assists in the analysis, design, testing and implementation of clinical information systems and solutions. Prepares detailed specifications from which programs will be written. Conducts assessments of the clinical environment and identifies implications for system implementations, and may act as a facilitator for those changes in the clinical environment. Works with appropriate business partners and senior clinical applications staff to advise end-user training on clinical applications to ensure understanding of functionality.

Duties and Responsibilities

The duties of this position are performed under the general review and supervision of more experienced clinical applications staff and management. A majority of assignments will be completed independently, subject to periodic review and approval of senior clinical applications staff and managers.

% of time

35% Analysis/Assessment

-Partners with clients and/or business users in clinical areas to identify, evaluate, and develop products, procedures, and/or systems which are cost effective and meets business needs and regulatory requirements.

-Conducts detailed assessment of clinical operations via interviews, meetings and observations to determine and develop business function and operating plans and summaries; serves as liaison between customer department and IT Department to coordinate needs assessment, impact statements, resource utilization, systems requirements, and integration methodologies.

-Analyzes and evaluates existing or proposed clinical information systems to process data. Prepares charts and diagrams to assist in problem analysis and submits recommendations for solutions.

-Provides and recommends innovative ideas, processes and/or procedures for enhancements, additions, modifications to improve the existing clinical systems.

30% Design/Development/Implementation

-Responsible for designing, developing, modifying, implementing and testing clinical programs, applications software, and/or services for clients.

-Prepares detailed design specifications and flowcharts, and coordinates the system's installation with the user department ensuring satisfactory results.

-Performs clinical applications implementation, testing, and evaluation.

-Assists to ensure that clinical applications meet all design specifications and functionality.

-Assists in the development of change-management strategies to support clinical workflow and process redesign associated with the clinical applications implementation, acting as a liaison to the clinical user staff.

-Plans, tests and implements clinical application upgrades and enhancements including changes to profiles, master files, reports, screens, systems design, conversion requirements and documentation requirements.

20% Maintenance

-Provides application support and maintenance for the clinical applications.

-Determines, diagnosis, isolates and resolves clinical applications resource and utilization problems and errors; develops fault diagnosis, isolation and resolution techniques.

-Provides technical support in response to user problems and questions regarding functionality, operations, input/output, reporting and general operating procedures.

-Works closely with clinical staff and technical personnel to determine exact nature of problems, implements remedial procedures and educates end users to prevent future occurrences; documents problems, correction procedures, and communicates findings to departmental staff.

-Works with application vendor(s) for scheduling and monitoring results of software patches, downtime, recovery plans and upgrade loads to both test and live environments to ensure minimal interruption to operations.

-Maintains application security protocols; assigns users and provides application access as appropriate.

10% Training/Education

-With Sr. Clinical Applications Analyst and Clinical Applications Consultant, will advise end-user training on clinical applications to ensure understanding of functionality.

-Will advise in the development and implementation of training programs; provide subject matter input in the development of both technical and end-user training manuals, policies and procedures.

-Assists with initiating and updating policies and procedures involving patient care information systems issues, ensuring that the JCAHO requirements are met.

5% Other Duties as Assigned

-If Certification is required for your role, you are expected to obtain and maintain your certification as a condition of employment

Organizational Expectations

Practices within the Medical Center's policies and procedures. Adheres to the Intensive Caring Value statements as demonstrated through positive patient/guest relations, positive and effective interactions with staff, and formulating and meeting developmental goals.

Required Qualifications

- A college degree and certification in Physical Therapy (or assisting), Occupational Therapy (or assisting), or Speech Therapy

- Demonstrates effective two-way communication skills with customers and team members

- Ability to solve problems and think logically to address challenges

- Ability to work successfully within a team

Preferred Qualifications

- A college degree in Computer Science, Healthcare, Nursing, Pharmacy, or Allied Health

- 0-4 years experience in information technology (preferably experience in clinical operations) and/or a clinical area, preferably a combination of both clinical and IT technology

- Knowledge of systems implementation which may include analysis, specification design, and implementation

- Experience in developing technical and user documentation.

- Knowledge and experience with hospital systems and business practices

- Ability to keep self abreast of healthcare technology trends

***********

Patient Population Served

Knowledge of growth and development and an understanding of the range of treatments necessary to meet the age specific needs of the patient population served (Check those that apply):

Not Applicable: Non-patient care title XXX Adolescents (14 - 17 years)

Neonates (0 - 6 months) Adults (18 - 64 years)

Children (7 months - 13 years) Geriatrics (65 + years)

Job Relationships

Supervisory Responsibility: None

Contacts: Administrative personnel, professional clinical personnel (physicians, nurses, etc), department and division directors and managers, customer department personnel, IS software and hardware vendor technical and administrative personnel, medical center committees and University staff and officials.

Responsible to: Manager, Clinical Applications

Physical/Visual/Mental Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must be able to:

Sit in a normal seated position for extended periods of time.

Ability to speak in a clear, intelligible voice and hear normal voice communications and audible signals.

Near vision of objects within two feet and visual and mental concentration for extended periods of time.

Frequent walking about the work area and medical center on foot.

Also requires carrying objects of generally 10 pounds or less and ability to reach by extending hands and arms and handling objects by grasping or holding.

Work Environment

The employee works the majority of the time sitting at a desk or computer table. The noise level of the work environment is usually low to moderate. Employee is required to observe normal safety precautions, avoid trips and falls, and observe all fire and safety procedures and regulations.

Note: The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities, and requirements.

Additional Information:

Location:
Ackerman Rd, 640 (2432)

Position Type:
Regular

Scheduled Hours:
40

Shift:
First Shift

Salary Grade:
Health System Annual 026

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other bases under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected] . If you have questions while submitting an application, please review these frequently asked questions .

Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. 

Job Title:
Clin App Analyst

Department:
Health System Shared Services | Clinical Applications

Position Summary

Under general supervision, coordinates with patient care services the planning, design, development, implementation, functionality and evaluation of integrated clinical information systems that support and enhance clinical practice, administrative and management needs and patient outcomes. Acts as a resource with clinical knowledge and/or computer expertise to coordinate and provide support for all new and current applications and software upgrades applicable to the clinical systems. Assists in the analysis, design, testing and implementation of clinical information systems and solutions. Prepares detailed specifications from which programs will be written. Conducts assessments of the clinical environment and identifies implications for system implementations, and may act as a facilitator for those changes in the clinical environment. Works with appropriate business partners and senior clinical applications staff to advise end-user training on clinical applications to ensure understanding of functionality.

Duties and Responsibilities

The duties of this position are performed under the general review and supervision of more experienced clinical applications staff and management. A majority of assignments will be completed independently, subject to periodic review and approval of senior clinical applications staff and managers.

% of time

35% Analysis/Assessment

-Partners with clients and/or business users in clinical areas to identify, evaluate, and develop products, procedures, and/or systems which are cost effective and meets business needs and regulatory requirements.

-Conducts detailed assessment of clinical operations via interviews, meetings and observations to determine and develop business function and operating plans and summaries; serves as liaison between customer department and IT Department to coordinate needs assessment, impact statements, resource utilization, systems requirements, and integration methodologies.

-Analyzes and evaluates existing or proposed clinical information systems to process data. Prepares charts and diagrams to assist in problem analysis and submits recommendations for solutions.

-Provides and recommends innovative ideas, processes and/or procedures for enhancements, additions, modifications to improve the existing clinical systems.

30% Design/Development/Implementation

-Responsible for designing, developing, modifying, implementing and testing clinical programs, applications software, and/or services for clients.

-Prepares detailed design specifications and flowcharts, and coordinates the system's installation with the user department ensuring satisfactory results.

-Performs clinical applications implementation, testing, and evaluation.

-Assists to ensure that clinical applications meet all design specifications and functionality.

-Assists in the development of change-management strategies to support clinical workflow and process redesign associated with the clinical applications implementation, acting as a liaison to the clinical user staff.

-Plans, tests and implements clinical application upgrades and enhancements including changes to profiles, master files, reports, screens, systems design, conversion requirements and documentation requirements.

20% Maintenance

-Provides application support and maintenance for the clinical applications.

-Determines, diagnosis, isolates and resolves clinical applications resource and utilization problems and errors; develops fault diagnosis, isolation and resolution techniques.

-Provides technical support in response to user problems and questions regarding functionality, operations, input/output, reporting and general operating procedures.

-Works closely with clinical staff and technical personnel to determine exact nature of problems, implements remedial procedures and educates end users to prevent future occurrences; documents problems, correction procedures, and communicates findings to departmental staff.

-Works with application vendor(s) for scheduling and monitoring results of software patches, downtime, recovery plans and upgrade loads to both test and live environments to ensure minimal interruption to operations.

-Maintains application security protocols; assigns users and provides application access as appropriate.

10% Training/Education

-With Sr. Clinical Applications Analyst and Clinical Applications Consultant, will advise end-user training on clinical applications to ensure understanding of functionality.

-Will advise in the development and implementation of training programs; provide subject matter input in the development of both technical and end-user training manuals, policies and procedures.

-Assists with initiating and updating policies and procedures involving patient care information systems issues, ensuring that the JCAHO requirements are met.

5% Other Duties as Assigned

-If Certification is required for your role, you are expected to obtain and maintain your certification as a condition of employment

Organizational Expectations

Practices within the Medical Center's policies and procedures. Adheres to the Intensive Caring Value statements as demonstrated through positive patient/guest relations, positive and effective interactions with staff, and formulating and meeting developmental goals.

Required Qualifications

- A college degree and certification in Physical Therapy (or assisting), Occupational Therapy (or assisting), or Speech Therapy

- Demonstrates effective two-way communication skills with customers and team members

- Ability to solve problems and think logically to address challenges

- Ability to work successfully within a team

Preferred Qualifications

- A college degree in Computer Science, Healthcare, Nursing, Pharmacy, or Allied Health

- 0-4 years experience in information technology (preferably experience in clinical operations) and/or a clinical area, preferably a combination of both clinical and IT technology

- Knowledge of systems implementation which may include analysis, specification design, and implementation

- Experience in developing technical and user documentation.

- Knowledge and experience with hospital systems and business practices

- Ability to keep self abreast of healthcare technology trends

***********

Patient Population Served

Knowledge of growth and development and an understanding of the range of treatments necessary to meet the age specific needs of the patient population served (Check those that apply):

Not Applicable: Non-patient care title XXX Adolescents (14 - 17 years)

Neonates (0 - 6 months) Adults (18 - 64 years)

Children (7 months - 13 years) Geriatrics (65 + years)

Job Relationships

Supervisory Responsibility: None

Contacts: Administrative personnel, professional clinical personnel (physicians, nurses, etc), department and division directors and managers, customer department personnel, IS software and hardware vendor technical and administrative personnel, medical center committees and University staff and officials.

Responsible to: Manager, Clinical Applications

Physical/Visual/Mental Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must be able to:

Sit in a normal seated position for extended periods of time.

Ability to speak in a clear, intelligible voice and hear normal voice communications and audible signals.

Near vision of objects within two feet and visual and mental concentration for extended periods of time.

Frequent walking about the work area and medical center on foot.

Also requires carrying objects of generally 10 pounds or less and ability to reach by extending hands and arms and handling objects by grasping or holding.

Work Environment

The employee works the majority of the time sitting at a desk or computer table. The noise level of the work environment is usually low to moderate. Employee is required to observe normal safety precautions, avoid trips and falls, and observe all fire and safety procedures and regulations.

Note: The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities, and requirements.

Additional Information:

Location:
Ackerman Rd, 640 (2432)

Position Type:
Regular

Scheduled Hours:
40

Shift:
First Shift

Salary Grade:
Health System Annual 026

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other bases under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.