Client Development Lead

Belmont University, United States

Updated: 3 months ago
Location: Nashville, TENNESSEE


Client Development Lead

We are now accepting applications for a qualified Client Development Lead at Belmont University. 

Employment Type 

Staff

Internal Job Category

Exempt (Staff)
Full-Time

Department

Center for Executive Education

Hours 

37.5


Primary Duties and
Responsibilities:		 

Are you interested in being part of a team tasked with reimagining education and expanding access to learning? As part of the newly created Educational Innovation division, you will help bring about a future where education knows no bounds. Guided by our commitment to excellence, we are amplifying the voices of experts using innovative technology and unique approaches to learning.
As an integral member of the Educational Innovation team, you will support the expansion of Executive Education at Belmont University. Join us in transforming the educational experience for the business community through forward-thinking approaches and a commitment to excellence.  


Position purpose: 
The Client Development Lead contributes to the strategic growth and success of Executive Education at Belmont University.  The purpose of this position is to build and maintain a successful business development strategy that includes identifying and developing new client relationships and maintaining existing relationships in the business community.  This role will be responsible for developing new custom executive education program leads and building relationships with organizations for the purpose of increasing open enrollment program pipelines to achieve revenue goals.
Essential Functions: 
1. Co-create and manage Belmont Executive Education’s local and regional business development/sales strategy that attracts new clients, expands business with existing clients to achieve revenue goals.
2. Build new relationships in business community, building interest in both custom program options and open enrollment offerings.  When appropriate, conduct client needs analysis and assist with developing proposals to present to new potential clients.  Must be able to establish effective relationships and maintain frequent communication with key leaders and decision makers at target corporations.
3. Partner with Executive Director to determine sales strategies for individual accounts and target industry clusters with the primary objective of cultivating new client relationships and leading successful program proposal processes.
4. Manage lead qualification and nurture leads with consistent, proactive follow-up.  Establish continuous contact points with executives and companies to accomplish goal of attendance or repeat business. Actively upsell, cross-sell and group-sell programs to prospects while offering best possible solution to meet their needs.
5. Participate in meetings and discussions on projects and decisions that impact Executive Education, including contributing ideas for program development of open enrollment programs based upon understanding and knowledge of market needs. Track executive education market and competitor trends. Assist with the planning and development of sales campaigns for open enrollment programs and talent development consulting services.
6. Consult on an ongoing basis with potential clients on their talent and leadership development challenges to understand prospect and client needs and articulate possible custom program or open enrollment solutions.
7. Actively use Salesforce as platform for all information and data associated with sales opportunities, contacts and knowledge-sharing throughout the Executive Education team.  Deliver on agreed-to annual new client development targets and revenue goals.
8.  The above statements describe the job’s essential responsibilities and requirements.  They are not an exhaustive list of the duties that may be assigned to job incumbents.


Required Qualifications: Belmont University seeks to attract and retain highly qualified faculty and staff that share the University's values and will contribute to its mission and vision to be a leader among teaching universities bringing together the best of liberal arts and professional education in a Christ-centered community of learning and service. 
  • Experience working in a fast-paced environment and the ability to respond to high-pressure situations. Ability to thrive in an environment of hard work.
  • Ability to work effectively with a wide range of constituencies in a diverse community.
  • Minimum 7-9 years, preferred 10-15 experience in executive education, business development, corporate consulting, or talent development.  
  • Bachelor's degree in business, education, organizational development, communication required.  Master's degree preferred.
  • Proven capabilities as an effective communicator, in presenting both oral and written proposals and reports.  Comfort in proactive communication with new contacts.  Ability to professionally and appropriately represent organization when communicating to clients.
  • Ability to manage complex projects involving multiple stakeholders using project management processes with documentation and tracking.
  • Ability to draft agreements, and identify needs and interests of stakeholders.
  • Comfortable communicating with internal and external stakeholders at all levels.
  • Ability to effectively prioritize and manage multiple tasks simultaneously.
  • Strong time management skills.
  • Ability to set and achieve deadlines.
  • Highly motivated self-starter who can work with minimal supervision.
  • Must be flexible and capable of working with a variety of personalities and differing work styles in a close work environment.
  • Strong service-orientations and commitment to deliver exceptional customer service.
  • Strong Microsoft Office Suite computer skills.
  • Attention to detail, enjoys detail, commitment to error-free work.
  • CRM and LMS experience preferred.
   
Required Education Bachelor's degree required, field of study business, education, organizational development. Master's degree preferred.
  
Required Experience Minimum 7-9 years of experience in executive education, business development, corporate consulting, or talent development required. 10-15 years preferred.
  
Working Conditions & Physical Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is required to speak and hear sufficiently to communicate effectively by phone or in person at normal volumes. The employee’s vision must be adequate to read correspondence, computer screen, forms, etc. The position requires good manual dexterity. This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing as necessary.





The selected candidate will be required to complete a background check satisfactory to the University.

Belmont University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.



Primary Duties and
Responsibilities:		 

Are you interested in being part of a team tasked with reimagining education and expanding access to learning? As part of the newly created Educational Innovation division, you will help bring about a future where education knows no bounds. Guided by our commitment to excellence, we are amplifying the voices of experts using innovative technology and unique approaches to learning.
As an integral member of the Educational Innovation team, you will support the expansion of Executive Education at Belmont University. Join us in transforming the educational experience for the business community through forward-thinking approaches and a commitment to excellence.  


Position purpose: 
The Client Development Lead contributes to the strategic growth and success of Executive Education at Belmont University.  The purpose of this position is to build and maintain a successful business development strategy that includes identifying and developing new client relationships and maintaining existing relationships in the business community.  This role will be responsible for developing new custom executive education program leads and building relationships with organizations for the purpose of increasing open enrollment program pipelines to achieve revenue goals.
Essential Functions: 
1. Co-create and manage Belmont Executive Education’s local and regional business development/sales strategy that attracts new clients, expands business with existing clients to achieve revenue goals.
2. Build new relationships in business community, building interest in both custom program options and open enrollment offerings.  When appropriate, conduct client needs analysis and assist with developing proposals to present to new potential clients.  Must be able to establish effective relationships and maintain frequent communication with key leaders and decision makers at target corporations.
3. Partner with Executive Director to determine sales strategies for individual accounts and target industry clusters with the primary objective of cultivating new client relationships and leading successful program proposal processes.
4. Manage lead qualification and nurture leads with consistent, proactive follow-up.  Establish continuous contact points with executives and companies to accomplish goal of attendance or repeat business. Actively upsell, cross-sell and group-sell programs to prospects while offering best possible solution to meet their needs.
5. Participate in meetings and discussions on projects and decisions that impact Executive Education, including contributing ideas for program development of open enrollment programs based upon understanding and knowledge of market needs. Track executive education market and competitor trends. Assist with the planning and development of sales campaigns for open enrollment programs and talent development consulting services.
6. Consult on an ongoing basis with potential clients on their talent and leadership development challenges to understand prospect and client needs and articulate possible custom program or open enrollment solutions.
7. Actively use Salesforce as platform for all information and data associated with sales opportunities, contacts and knowledge-sharing throughout the Executive Education team.  Deliver on agreed-to annual new client development targets and revenue goals.
8.  The above statements describe the job’s essential responsibilities and requirements.  They are not an exhaustive list of the duties that may be assigned to job incumbents.


Required Qualifications: Belmont University seeks to attract and retain highly qualified faculty and staff that share the University's values and will contribute to its mission and vision to be a leader among teaching universities bringing together the best of liberal arts and professional education in a Christ-centered community of learning and service. 
  • Experience working in a fast-paced environment and the ability to respond to high-pressure situations. Ability to thrive in an environment of hard work.
  • Ability to work effectively with a wide range of constituencies in a diverse community.
  • Minimum 7-9 years, preferred 10-15 experience in executive education, business development, corporate consulting, or talent development.  
  • Bachelor's degree in business, education, organizational development, communication required.  Master's degree preferred.
  • Proven capabilities as an effective communicator, in presenting both oral and written proposals and reports.  Comfort in proactive communication with new contacts.  Ability to professionally and appropriately represent organization when communicating to clients.
  • Ability to manage complex projects involving multiple stakeholders using project management processes with documentation and tracking.
  • Ability to draft agreements, and identify needs and interests of stakeholders.
  • Comfortable communicating with internal and external stakeholders at all levels.
  • Ability to effectively prioritize and manage multiple tasks simultaneously.
  • Strong time management skills.
  • Ability to set and achieve deadlines.
  • Highly motivated self-starter who can work with minimal supervision.
  • Must be flexible and capable of working with a variety of personalities and differing work styles in a close work environment.
  • Strong service-orientations and commitment to deliver exceptional customer service.
  • Strong Microsoft Office Suite computer skills.
  • Attention to detail, enjoys detail, commitment to error-free work.
  • CRM and LMS experience preferred.
   
Required Education Bachelor's degree required, field of study business, education, organizational development. Master's degree preferred.
  
Required Experience Minimum 7-9 years of experience in executive education, business development, corporate consulting, or talent development required. 10-15 years preferred.
  
Working Conditions & Physical Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is required to speak and hear sufficiently to communicate effectively by phone or in person at normal volumes. The employee’s vision must be adequate to read correspondence, computer screen, forms, etc. The position requires good manual dexterity. This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing as necessary.

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