Clerk III (Nutrition Assistant)

Apply now Job no:517700
Work type:Staff Full Time
Location:UMass Amherst
Department: Meal Plan Office
Union: USA/MTA
Categories:Administrative & Office Support

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Perform administrative and clerical duties in support of the Meal Plan - Nutrition Office. Including: receptionist duties; answering phones and inquiries; preparing correspondence: filing: completing forms and reports.

Essential Functions

• Supports Registered Dietitians with scheduling, meetings, email correspondence, phone call appointments and events.
• Maintains files and filing system for department files.
• Processes confidential documents (i.e., HIPPA) for department and submission to appropriate campus partners while exercising care to prevent unnecessary disclosure.
• Coordinates required AllerTrain training schedules and completion certification for Dining Services.
• Assists Dietitians in preparation of forecast spreadsheets of Dining Service menus.
• Prepares inventory sheets for new dining products and daily outages.
• Inputs menu changes into menu management database, including base menu changes.
• Trains nutrition interns.
• Orders and maintains an inventory of office supplies for the Nutrition Office.
• Receives telephone calls and visitors to the Nutrition Office in a courteous manner.

Other Functions

• Performs other duties as assigned.
• Committed, understands and supports affirmative action and non-discrimination goals.
• Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity and collaboration.  
• Demonstrates capacity, skill and willingness to engage students, and contribute to student success.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• High school diploma.
• Three (3) years of full-time or equivalent part-time office experience.
• Proficiency with Windows based software including working knowledge of Microsoft Word and Excel.
• Excellent customer service skills.
• Ability to prioritize, multi-task, and meet deadlines with minimal supervision.
• High level of proficiency in written and oral communications.
• Attention to detail.
• Ability to maintain good working relationships with a diverse clientele.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Experience working in higher education. 

Physical Demands/Working Conditions

• Typical office environment.

Work Schedule

• M-F; 8:30am - 4:30pm.
• Occasional weekend and evening hours.

Salary Information

Grade 11

Special Instructions to Applicants

Please complete online application, submit resume and provide contact information for three (3) professional references to ensure consideration.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.