Circulations Supervisor (Library Services Coordinator)

RUTH LILLY MEDICAL LIBRARY (IN-LIBM-IUINA)

Indiana University School of Medicine is the largest medical school in the country with nine campuses throughout Indiana.  This school is one of the nation's premier medical schools and is an innovative leader in medical education, research, and clinical care.  The Ruth Lilly Medical Library serves all faculty, staff and students across all campuses.

The Ruth Lilly Medical Library seeks a talented individual whose primary role is to provide administrative support to facilitate day-to-day administrative activities.

Department-Specific Responsibilities

• Performs and assists with library operations-related tasks for Ruth Lilly Medical Library and work closely with administrative team. 
• Performs tasks such as ordering supplies, purchase orders, scheduling meetings, meeting minutes, as well as gathering library statistics and processing expense reimbursements. 
• Staffs the library information desk.
• Charges and discharges books and place holds on materials for patrons.
• Renews materials for patrons.
• Creates, modifies, and updates user accounts as needed.
• Charges replacement fees to patrons for non-returned loan items after final overdue notices.
• Provides directions and basic reference assistance to clientele.
• Monitors chat reference software and answer patron inquiries.
• Records interactions with clientele in statistical tracking software.
• Maintains and provides assistance with the public copier/printers.
• Searches the online library catalog and citation databases to locate requested items in library collection.
• Assists patrons with electronic resources access and instruct and assist with our printer/copier/scanners.
• May provide a few articles as a courtesy, but refer large requests to interlibrary loan/document delivery.
• Retrieves books for loan, package and ship via courier. 
• Supervises, trains, and mentors student employees.
• Works with student workers to reinforce adherence to university and departmental policies and to develop and improve customer service and research skill sets.
• Projects a helpful, supportive example to others to show we are a positive, responsive, service-oriented workplace.
• Reviews and stays current with university policies, technology and access services trends.
• Manages daily required tasks and look for areas of improvement that may require attention
• Maintains the physical space and collections of the library.
• Shelves library materials and maintain organization of stacks.
• Monitors physical space for problems and report maintenance issues to appropriate staff.

General Responsibilities

• Handles and monitors library materials, including re-shelving, processing new material, restocking, and ensuring that all materials can be located quickly and easily. 
• Evaluates condition of library materials and may perform repair and preservation of library materials, as needed.
• Assists faculty, students, and other patrons by answering phones and handling library-related issues, resolving non-routine problems related to library activities.
• Monitors library systems. Creates and updates basic records, maintains automated records, reviewing for completeness and accuracy.
• Collects and collates data, compiles statistics, uses compiled information to prepare unit reports
• May assist with cataloging new items, performing audits of outstanding items, and/or inter-library loan materials processing.
• May oversee library department desk and provide training and direction for students employees working the front desk.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.  

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED).

WORK EXPERIENCE

Required

• 2 years of library experience. 
• Experience with information systems and web-based applications, such as databases, online search and discovery tools, and cataloging/metadata applications.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Highly thorough and dependable.
• Understanding of common security protocols related to Internet use and protecting the information privacy of library users.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Ruth Lilly Medical Library
975 West Walnut Street
Indianapolis, Indiana  46202

This position will start in our current building but may move to the new library space in the Medical Education Building in approximately January 2025.  The person in this role may also be expected to share time in the current building and the new library space depending on staffing needs.  The new IU School of Medicine Library will be at 16th and Senate, Indianapolis, Indiana  46202.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Educational Resources & Tech

Job Family: Library Services

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information .

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

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