Circulation Desk Assistant

The California State University, United States

Updated: over 2 years ago
Location: Northridge, CALIFORNIA
Job Type: FullTime
Deadline: Open Until Filled; Closing Date: Open until filled
Campus:
Northridge
Job ID: 503542
Job Title:
Appointment Type:
Probationary
Time Base:
Full-Time
Date Posted:
October 1, 2021 		Closing Date:
Open until filled
Benefits Link:
CSUEU (Unit 2, 5, 7, 9)
Link to Apply Online:
https://www.csun.edu/careers
Campus Employment Homepage:
http://www-admn.csun.edu/ohrs/
Description:
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.
Major Duties
Under general supervision, and in the absence of the Circulation Desk Lead, the Circulation Desk Assistant is responsible for the smooth operation of the public services functions of the Circulation unit of the University Library. This incumbent oversees the Guest Services checkout desk, collects fines and fees, and resolves long overdue accounts.
• Processes Library ID cards, performs exit control, processes email renewal requests, and monitors renewal services.
• Retrieves automated requests and troubleshoots the Automated Storage and Retrieval System (AS/RS).
• Serves as one of the Principal Building Marshals and oversees the Circulation Services unit and the entire building nights and weekends, in rotation and coordination with other unit staff.
• Performs other duties as assigned.
*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/37uChBn
Qualifications
• Three (3) years of Library Assistant experience with High School or equivalent certification; OR two (2) years Library Assistant experience with equivalent to an Associate's Degree (60 units); OR one (1) year of Library Assistant experience with equivalent to a Bachelor's Degree (120 units) in job related field required.
Knowledge, Skills, & Abilities
• Full proficiency in all technical aspects of work assignments including a thorough knowledge of library policies and procedures and functional area policies and procedures and applicable work methods. General knowledge of library collection organization and classification scheme and ability to interpret bibliographic records. Working knowledge of institution's and library's policies and practices associated with the ethical use of and access to library and on-line resources.
• Basic knowledge of national standards and guidelines pertaining to libraries, including working knowledge of institution's standards pertaining to copyright and intellectual property protection and the ability to source and apply such policies and standards to avoid potential violations. General knowledge of library accounting and budget procedures, including the ability to perform arithmetic operations to track and monitor accounts and budgets.
• Full proficiency in the use of automated library system(s) and subsystem(s) (i.e. Ex Libris Alma and Primo-Circulation Module; Microsoft Office, including Word, Excel and Outlook; Dematic AS/RS Management Software; SOLAR Student Module and Absence Reporting Module). Ability and specialized skills to: interpret library unit's policies and procedures and apply them accurately in performing work functions, as well as the ability to evaluate procedures and recommend changes.
• Ability to fully utilize standard and non-standard features of various on-line resources and standard desktop software packages, such as word processing and spreadsheets, to perform technical work or assist patrons; effectively communicate and interpretation skills to be able to assist in resolving patron problems and complaints, assess patron information needs, and orient and guide patrons in use of library resources.
• Effectively provide lead work direction and training to student workers and an understanding of employment and payroll procedures related to student workers; and demonstrated ability to compile and present information in an organized manner. Demonstrated problem solving and research skills to address standard and non-standard work problems.
Pay, Benefits, & Work Schedule
• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification: 2887 - Library Services Spec II
• The anticipated HIRING RANGE: $3246 -$3800, dependent upon qualifications and experience. The salary range for this classification is: $3246 -$5983 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends.
• REG: This is a Regular position with a one-year probationary period.
General Information
• Applications received through October 14, 2021 will be considered in the initial review and review of applications will continue until position is filled.
• This position is a sensitive position as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.

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