Chief Data Officer

Updated: almost 3 years ago
Location: California City, CALIFORNIA
Job Type: FullTime

Chancellor's Office

Job ID: 1013183

Job Title:
Chief Data Officer

Time Base:

Date Posted:
September 29, 2017

Closing Date:
Open until filled

Link to Apply Online:

Campus Employment Homepage:


Chancellor's Office Statement
Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Chief Data Officer. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.

Commensurate with qualifications and experience.

Position Information
The California State University, Office of the Chancellor, is seeking a Chief Data Officer to act as senior executive responsible for leading the expansion of the CSU's systemwide data/information strategy and implementation, providing vision, strategic direction, leadership, and oversight of four data access management departments within ITS: Systemwide Business Intelligence and Data Warehousing /Big Data Solutions (BI/DW), the CO and Systemwide Identity Access Management (IAM) program, CO Data Center Services (DCS), and CO Access Services (AS). The position oversees the integrated strategy, planning, operations, and administration for these four areas to ensure effective collaboration, resource optimization, program quality, efficient service delivery to CSU Campus users, Chancellor's Office users, and external partners.This expansion includes building the Big Data strategy with the first implementation being a Data Lake, expanding the data collection to include internal and external Student and Academic data, defining new master data management opportunities, organizing the support services, and specifying the infrastructure architectures and implementations that will best serve the CSU. The CDO's role combines accountability and responsibility for information protection and privacy, information governance, data quality and data life cycle management, along with the effective exploitation of data assets to create business value. The CDO has the total overview of what is going on within the organization related to data and represents this as a strategic business asset at the Senior Management Level, responsible for defining strategy that will spur a data-driven culture in support of the CSU becoming an information-centric organization

Under the general direction of the Chief Information Officer (CIO), Information Technology Services, the Chief Data Officer will:
-Oversee; provide leadership, and accountability for all Data and Business Intelligence department resources, including stewardship of a multi-million dollar budget across the four department areas.
-Defining the overall strategic big data priorities within the organization.
-Work closely with organizational, academic, and institutional leadership to ensure data and access to data resources are continually improved. Increase data value by making it readily available, easily found, and easily re-usable for new applications. Oversee enterprise entity repository, data catalog, and data identifiers. Improve linkages and integration between database silos and data store silos making information/data easier to find on-line, and making it easier for analysts and policy makers to quickly access and transform into new formats and knowledge.
-Create partnerships with external industry, academics, other educational and state government partners to promote and champion use of agency data and data services. Identify and bridge common interests of data owners. Build trust relationships with stakeholders, including institutional research and assessment experts, analytics teams and functional teams, data stewards, and IT data operators and data stewards.
-Set strategic direction and program goals for the CO and system-wide Identity and Access Management (IAM) program. Set the technical direction, and oversee implementation of program goals. Serve as the high-level strategic, functional and technical expert between the Chancellor's Office, CSU campuses, and external agencies on behalf of the program's objectives. Develop systemwide IAM university policies and practices. Oversee development of data and technical standards required to support the creation, maintenance, and proper use of student, employee, and other constituent unit records.
-Oversee and lead the development of CO technology standards, technical operational standards and practices, and oversight of the technical operational plan. Oversee development of Data Center and Access Services performance metrics. Lead on-going activities to build and strengthen continuity and delivery of services, as well as set direction for the development and implementation of new CO infrastructure services. Interface with campus leadership, campus support staff for remote Data Center Services, and other systemwide technical working groups.
Additionally, work in close collaboration with the CIO, Chancellor's Office, ITS technical staff, to provide planning across a variety of technical domains towards the on-going development of an integrated data architecture, technical architecture, and the development of ITS strategies, goals, and objectives, and use of data services, which include:
-Provide technical expertise and leadership for technology planning.
-Lead efforts to identify technology needs and the development of detailed requirements.
-Identify and establish strong relationships with information technology management and CO staff to evaluate technical and administrative needs, identify innovative, best practices, and facilitate information sharing.
-Evaluate functionality, impact, and interoperability of technology.
-Develop detailed technical architecture design, plans, and other documentation to assist integration across a variety of technical domains (e.g., desktop computing, technical infrastructure, academic and administrative applications).
-Develop technical forums, committees, and teams to support and provide input to planning efforts.
-Develop tools and processes to support technical planning.

Finally, assist with vendor selection, cost/benefit analyses, and the development of financial models for CO technology initiatives, which include:
-Assist in the definition of requirements for proposals, pilots, and other technical projects including the development of detailed technical specifications, standards, and performance metrics.
-Research technology vendors and assist in the development of Requests for Proposal (RFPs).
-Track, evaluate, and document the effectiveness of pilot programs and assist interpretation of program results in meeting technology needs.
-Prepare and evaluate vendor proposals, Statements of Work (SOWs), technical plans, and cost/budget estimates.
-Work with the CIO, systemwide working groups, steering committees, and information technology staff to develop financial models and cost/benefit analyses.

This position requires:
-A Bachelor's degree in Computer Science, or equivalent combination of education and related professional experience.
-Ten to twelve years of experience architecting and integrating technology projects.
-Ten to twelve years of progressive IT management experience.
-Ten to twelve years of experience leading/managing large-scale complex technology implementations requiring coordination across multi-organizational teams.
-Significant experience in a Higher Ed IT environment in a leadership/management role.
-Ten years of direct supervisory experience.

-Ability to identify strategic objectives, set direction, and lead the development and implementation of technology strategy and policy.
-Ability to lead staff and maintain lines of communication, especially during times of change and increasing complexity.
-Ability to identify and involve key players and stakeholders in decision-making and problem solving.
-Ability to oversee and manage budgets, develop financial analyses, develop cost/benefit analyses, and allocate resources.
-Ability to coordinate and negotiate activities among multiple technology vendors, consultants, and constituencies within the Chancellor's Office in order to facilitate decision-making and building consensus.

-Strong written communication skills, including the ability to communicate strategic plans and direct initiatives.
-Strong oral communication and interpersonal skills, including the ability to communicate strategic and tactical plans.
-Ability to identify and disseminate information needed by the appropriate parties.
-Ability to communicate technical concepts to a non-technical audience.
-Ability to present and facilitate discussions of large and often diverse audiences.

-Ability to develop detailed project plans including tasks, timelines, dependencies, milestones, and deliverables.
-Exceptional attention to detail and strong organizational skills.
-Ability to track and document requirements and other information between multiple parties.
-Ability to coordinate, allocate, and manage multi-team resources and projects.
-Ability to schedule and prioritize self and staff to meet project deadlines.
-Ability to define, organize, and manage multiple projects concurrently.
-Ability to develop, adopt, and implement technical standards, as well as integrate industry standards.

-Ability to effectively analyze both qualitative and quantitative information, and identify inconsistencies.
-Ability to lead others in developing solutions that combine information and ideas in new, unprecedented ways.
-Ability to direct others in applying technical judgment to standard and non-standard applications and systems.
-Ability to direct others in proactively identifying and understanding problems from a broad, interactive perspective, using available sources to research technical problems.
-Ability to interpret and apply CSU Chancellor's Office policies and procedures.
-Ability to understand problems from a broad perspective and anticipate the impact of administrative issues and solutions.
-Ability to trouble-shoot administrative and technical issues and respond to inquiries and requests.
-Ability to define strategic initiatives and oversee the development of long-term plans and proposals.

-In-depth expertise in physical and logical technical architectural design and technology integration.
-In-depth knowledge of database design, development, data normalization, data optimization, and data management, especially with Microsoft SQL Server databases and Oracle databases.
-Programming and development in Microsoft C#, Java, HTML, JQuery, and T-SQL.
-Comprehensive experience with federated identity access management practices, industry standards, and protocols (e.g. SAML), as well as design, architecture, and management of directory products such as LDAP and Active Directory.
-Thorough knowledge of operating systems, virtual infrastructure, networking, and storage, servers, and experience with user devices, workstations, and pc operating systems.
-Thorough knowledge of security protocols, devices, and infrastructure and data security design.

Application Period
Resumes will be accepted until October 13, 2017 or until job posting is removed.

How To Apply
To apply for this position, click on the link at the top of the screen.

Equal Employment Opportunity
The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States.

Mandated Reporter Per CANRA
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Conflict of Interest
The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

The Chancellor's Office policy requires that the successful candidate complete a full background check (including a criminal records check) prior to assuming this position.

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