Chief Clinical Officer - Adult Hospitals

Details

Posted: 01-May-24

Location: Ann Arbor, Michigan

Salary: Open

Categories:

Staff/Administrative

Internal Number: 248252

The Chief Clinical Officer for Adult Hospitals (CCO) reports to the Executive Director of University of Michigan Medical Group and Senior Associate Dean for Clinical Affairs , and partners with the Chief Operating Officer for Adult Hospitals (COO) and the Chief Nursing Officer for Adult Hospitals (CNO) for overall performance and management of the Adult Hospitals including University Hospital, the Frankel Cardiovascular Center, and the D.  Dan and Betty Kahn Pavilion. This physician will be appointed by the Executive Director of University of Michigan Medical Group and Senior Associate Dean for Clinical Affairs and will have a secondary reporting relationship to the Chief Medical Officer (CMO).

The primary responsibility for this senior level management position is to provide clinical operational leadership related to all clinical processes, systems and practices focused on improving safety, quality, timeliness, financial stewardship and people in Adult Hospitals, including oversight (in partnership with the CNO UH/CVC) of the Adult Hospitals MPLAN Program. The CCO Adult Hospitals will coordinate these activities with the overall UMHS safety and quality priorities. The CCO Adult Hospitals will guide management of patient placement and physician leadership for patient flow and process improvement.

A cover letter is required for consideration for this position and should be attached as the first page of your CV. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

 

Organizational Relationships

• Has a direct reporting relationship to the Executive Director of University of Michigan Medical Group and Senior Associate Dean for Clinical Affairs and a secondary reporting relationship to the University of Michigan Health System Chief Medical Officer.
• Acts as liaison with Adult Hospitals physician leaders to identify, resolve and appropriately communicate safety, quality and care delivery issues.
• Partners with the COO Adult Hospitals and the CNO Adult Hospitals, and collaborates with the Department Chairs, Service Chiefs, Administrators, and other UMHS leadership to effectively execute the UMHS and Adult Hospitals strategic priorities.
• In partnership with the CNO Adult Hospitals, provides functional and administrative oversight of MPLAN units and collaborates with the Senior Director and Medical Director for Care Management in evaluating and improving the Care Management Program.

Characteristic Duties and Responsibilities

Fundamental responsibilities

• Provide leadership and foster opportunities for professional growth and development for medical directors.
• Fulfills duties assigned by the UMMG Executive Director and CMO.
• Acts as the CMO in the absence of the UMHS CMO as requested.
• Attends key leadership meetings for Adult Hospitals.
• In close collaboration with the CNO Adult Hospitals and COO Adult Hospitals, guides management of patient flow, including developing systems to facilitate appropriate acceptance, improve intra-hospital transfers, adjudicate between services, and manage high occupancy for best patient-care outcomes.

Program & Clinical Management

• Provides leadership with the CNO Adult Hospitals in all programmatic improvements and capacity expansions.
• Resolves clinical and operational problems of assigned areas consulting with administrators, nursing leaders, service chiefs and patient care staff utilizing an interest-based problem-solving approach.
• In partnership with the CNO Adult Hospitals, actively leads quality and patient care initiatives and improvements that support organizational priorities.
• In partnership with ACCO's provide direct and indirect supervision of the MPLAN medical directors to accomplish designated outcomes in patient care, safety and quality.
• Actively represents and leads physician focus on safety, quality, patient experience, financial stewardship and people through:
  • Hospital operations
  • Patient flow
  • Unit-based workflows
  • Capital planning
  • Practitioner compliance with operational procedures, rules and regulations (e.g. coding, documentation)
  • In circumstances where a consensus decision cannot be reached the Chief Clinical Officer retains reserve power to be the final arbiter and decision maker for clinical operational decisions within Adult Hospitals.

Financial Management

• Provides input on physician workforce planning, allocation of space, and fiscal and material resources.
• Shares decision-making and accountability with CNO Adult Hospitals on determining priorities for capital and operational budgets of assigned clinical/programmatic areas.
• Participates on planning teams to determine and implement improvements in hospital facilities, including construction or renovation of structures and purchase of major equipment.

Performance Improvement

• Utilizes a data-based approach and facilitates innovation and creativity in the development of new initiatives to support ongoing performance improvement and organizational change
• Actively participates as a member of the Adult Hospitals executive team in strategic planning, policy formulation, programmatic development, facility planning, problem-solving, quality and cost improvement initiatives and the implementation of patient and family-centered care.
• Actively engages and supports team building and effective teamwork within departmental and institutional teams.

Essential Functions

• Works with the CMO, the Office of Patient Experience and the CNO and COO to improve the quality of the patient experience in Adult Hospitals.
• Serves as a key member of the Office of Clinical Affairs leadership team.
• Directs and leads multiple complex work streams.
• Works collaboratively in a team environment, continually addressing ongoing and new issues, while also exercising appropriate autonomy when needed to meet job requirements.
• Works alongside the CNO Adult Hospitals and other allied health professions across domains with management, staff and clinicians, requiring the development of rapport and the maintenance of professional relationships. Internal contacts include all levels of management and staff.
• Actively participates in training and seminars related to relevant professional and/or leadership development opportunities.

Licensure/Certification:

• Eligible for a faculty appointment in the University of Michigan Medical School
• Active Medical Staff Member
• Board-certified

Experience:

• Progressively responsible experience in leadership and management of health care delivery and a history of successful execution of initiatives.
• Progressively responsible administrative experience in programmatic strategic planning, implementation and evaluation within a complex academic medical environment.

Skills/Abilities:

• Excellent oral and written communication and interpersonal skills, as demonstrated by the ability to work effectively with nursing partners, individuals and/or teams across disciplines.
• Demonstrated skill in change management
• Credible, assertive, self-motivated practicing physician
• Confident, ability to convey vision
• Skilled at data management and analytics
• Skilled in management principles, practices and methods

Performance Evaluation  

To be determined, based on identification of the CCO's assessment metrics.

Compensation  

To be determined, based on candidate's qualifications and appropriate benchmarks.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.

 

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About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.
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