Certified Medical Assistant(CMA) -Spine Services Clinic

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

 Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:  

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Duke's Spine Center Clinic 1B1C seeks to hire Certified Medical Assistants  who will embrace our mission of Advancing Health Together.

***This position offers Commitment Bonus of $5000 

Department Summary:

The Duke Spine Center - Clinic 1B/1C is North Carolina’s most comprehensive, interdisciplinary care center for people with back pain, neck pain and spine abnormalities. Our team of neurosurgeons, orthopedic spine surgeons, physiatrists, physical therapists behavioral health counselors, and other medical staff provide patients with a wide range of surgical and nonsurgical options, as well as access to state-of-the-art medical equipment and nationally-recognized clinical trials.

Work Hours & Shifts:

Full-time

Monday-Friday

8AM-5PM

Address:

40 Duke Medicine Cir Clinic 1G, Durham, NC 27710

Job Summary:

  The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. 

Administrative Duties:

• Answer telephones 
• Greet patients 
• Update and file patient medical records 
• Fill out insurance forms 
• Handle correspondence 
• Schedule appointments 
• Arrange for hospital admissions 
• Arrange for laboratory services 
• Handle billing and bookkeeping 

Clinical Duties:

• Assist medical and nursing staff in a variety of tasks including: 
• Taking medical histories and recording vital signs 
• Explaining treatment procedures to patients 
• Preparing patients for examinations and procedures 
• Assisting the physician during the examination and procedures 
• Collect and prepare laboratory specimens 
• Perform basic laboratory tests on the premises 
• Dispose of contaminated supplies Sterilize medical instruments 
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record 
• Prepare and administer medications as directed by a physician 
• Authorize drug refills as directed Telephone prescriptions to a pharmacy 
• Draw blood 
• Prepare patients for x-rays, tests and procedures 
• Take electrocardiograms Remove sutures/ staples 
• Change sterile and non-sterile dressings 

Minimum Qualifications:

Education 

• High School Diploma, GED or equivalent is required 
• Graduation from the following (depending on CMA Level) is strongly preferred 

• CMA I - An accredited Medical Assistant program 
• CMA II or CMA III - A Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) 

Experience 

• The following years of experience are required based on the CMA level (Note: 1 year of experience will be provided for an Associate degree in Medical Assisting): 

• CMA I - no experience required 
• CMA II - Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting 
• CMA III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting 

Degrees, Licensures, Certifications 

• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA is required 
• BLS Certification is required 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.