CEHHS Academic Advisor- Undergraduate

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Summary

• Are you a detail-oriented professional who is comfortable with technology?
• Are you a creative, self-starter who works well with a diverse team?
• Do you have a background in K-12, higher education, social work, counseling or a related field and are looking to make an impact in supporting college students?
  

As a valued member of the Office of Student Success (OSS) team, you will be providing academic advising to prospective and current students of the College of Education, Health and Human Services (CEHHS) at the University of Michigan-Dearborn. The OSS offers a student-centered environment where you will give excellent professional consultation/advice via in-person and virtual meetings with both individual students and group settings. Providing a necessary component to student success, you will guide students through course planning, policy/procedure navigation, and academic and/or degree exploration, among other functions. Currently, the OSS team is working a hybrid schedule, working three days in office and two days remotely each week.    

Why Work at Michigan?

Why work at the University of Michigan-Dearborn?

University of Michigan-Dearborn was founded in 1959 and is today a top-ranked university with more than 8,000 students pursuing more than 100 undergraduate and graduate degrees across four colleges. UM-Dearborn is a practice-based university dedicated to opening the door to accessible higher education for all students while equipping them with applied knowledge and skills to excel and innovate in their chosen fields and make lasting impact in their communities, Michigan and the world. We strive to provide a pathway to an affordable and accessible education, which is the first and most crucial step to creating successful and engaged citizens. .  

In addition to a career filled with purpose and opportunity, UM-Dearborn offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

• Generous time off for vacation, holidays and sick time, as well as paid maternity leave and parental leave.
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

Responsibilities*

70% Direct Service to Students

• Assist students in identifying majors that align with their future career goals.
• Advise prospective and current CEHHS students on degree requirements including course planning, course sequencing, and university graduation requirements. 
• Create and/or revise long and short-term course/requirements plans for students utilizing the Student Educational Planner in DegreeWorks.
• Provide referrals to student success resources when needed, such as Financial Aid, counseling and student support services, Student Life, etc.
• Assist students in interpreting campus and college policies and procedures when appropriate.
• Utilize the Salesforce CRM to respond to student inquiries and maintain detailed notes from advising appointments. 
• Proactively reach out to students struggling academically and respond to faculty alerts in order to improve student success and retention.
• Conduct undergraduate student orientations via one-on-one and group opportunities.

20% Administrative Duties

• Work with CEHHS OSS team to implement a strategic plan as it relates to the University's mission and vision.
• Collaborate with the CEHHS OSS team to monitor registration issues and barriers experienced by students to make recommendations to Department Chairs.
  

10% Outreach

• Collaborate with team members to plan and implement developmental and co-curricular activities and events.

***Other duties as assigned

Required Qualifications*

• Bachelor's degree
• Minimum 2 years professional experience in academic advising, higher education, or related field 
• Excellent interpersonal skills
• Detail-oriented
• Ability to work independently and collaboratively as part of a dynamic and efficient team
• Comfortable learning and using new and existing technologies to support job responsibilities
  

Desired Qualifications*

• Experience with Salesforce, BANNER, DegreeWorks, and Google Suite

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Intermediate Advisor salary range: $43,000 - $46,000

Associate Advisor salary range: $39,000 - $42,000

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.