CBEY Online Education Associate

27-Jun-2022

Environment School - Cntr for Business and Envrnmt at Yale

74348BR

University Job Title

Program Manager 1

Bargaining Unit

None - Not included in the union (Yale Union Group)

If Fixed Duration, Period

2 years from date of hire

If Fixed Duration, is continuation possible?

No

Other Fixed Duration Date

30-Jun-2024

Compensation Grade

Administration & Operations

Compensation Grade Profile

Manager; Program Leader (24)

Wage Ranges

Click here to see our Wage Ranges

Work Location

Central Campus

Worksite Address

195 Prospect Street
New Haven, CT 06511

Work Week

Standard (M-F equal number of hours per day)

Searchable Job Family

Communications/Editing/Teaching

Total # of hours to be worked:

37.5

Position Focus:

The Associate supports the delivery of a world class online program for working professionals to accelerate the deployment of clean energy (https://cbey.yale.edu/certificate). Your role is (i) to create a flawless, enriching, and nurturing experience for participants, (ii) to foster the network engagement with a bias towards action, and (iii) to support a cohesive and empathetic approach to team management with the Online Programs Delivery Manager (OPDM), including faculty, administrative staff, and teaching assistants.

Program delivery and operations: Manage the online courses delivery process in collaboration with the OPDM, faculty, teaching assistants, and others to create and promote a rewarding and enriching experience for a diverse group of about 120-160 clean energy professionals. Serve as the first point of contact for professional online cohorts in clean energy. Take charge of outbound communications to the cohorts, including weekly and special announcements as well as the promotion of special events and/or news, in the CBEY voice, i.e., informed but whimsical. Publish existing course material on a weekly basis using the existing delivery processes created and documented by CBEY, including clarifying of course material (lecture, assignment, answer explanations). Perform quality control and testing of online modules before and after publishing (e.g., links, quizzes, solutions to assignments etc.). Monitor online forums and make sure participants have a rich experience and interact in a respectful manner, collaborating with other staff and teaching assistants to promote engagement and discussion. Plan and deliver live sessions with faculty and/or guest experts recruited to participate on a weekly basis, as well as support and/or organize the delivery of other online events for the cohorts (careers, content, socials, etc.). Support the design, coordination and facilitation of special events, like one annual one-week long in-person program for cohorts of 120-160 participants (public health permitting) and/or an online orientation week.

Curriculum redesign: Work closely with CBEY staff and faculty to update content and exercises, ensure cohesion between courses, outline critical skills and knowledge outcomes, and develop metrics.

Content production management: Participate in faculty and expert outreach, including coordination of curriculum development activities and video production with faculty members and guest experts, with Yale Departments, including hands-on work with the team’s producers. Produce course pages in our online learning management platform.

Program administration: Coordinate with staff from YSE and SOM to support the administrative side of this effort such as recruiting, participants admissions, matriculation, alumni affairs, and other services.

Essential Duties

1.  Oversees the advancement and growth of the program. Gives direction and leadership supporting the philosophy, mission, strategy, and annual goals and objectives. Assumes primary accountability for disseminating and publishing all program information to create public awareness and support of the program.2.  Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans.3.  Identifies, solicits, and cultivates community partnerships and collaborations to assist in the development and growth of the program. Develops the metrics to identify and measure the success of the program. Responsible for measurements of grant success and related evaluation.4.  Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications. Develops and manages the program’s operating budget.5.  Develops the administrative infrastructure of the program. Manages human resource and administrative functions of the program, including staffing and hiring, supervision, performance development, counseling and discipline, if warranted. Oversees and manages information systems, facilities, and space needs.6.  Investigates, identifies, implements, and oversees the maintenance of systems to gather, track, and report information to support the initiatives of the program. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals, and objectives.7.  Initiates, designs, and manages the compilation of program communications; identifying outreach potential, and promoting philanthropic and collaborative support of the program. Contributes to the development and assists in the management of content on the program’s website and monitors all changes and additions to the editorial content.8.  Performs other duties as assigned.

Required Education and Experience

Minimum requirement of Bachelor’s Degree in a related field and four years of related experience or an equivalent combination of education and experience.

Required Skill/Ability 1:

Significant experience with professional communications to a diverse group of individuals, including web-authoring

Required Skill/Ability 2:

Ability to grasp quantitative and qualitative information in the clean energy sector and translate it into digestible information for a diverse audience

Required Skill/Ability 3:

Significant experience coordinating work across departments and units, and across functions

Required Skill/Ability 4:

Experience and comfort managing live events with groups of working professionals

Required Skill/Ability 5:

Ability to calmly manage occasionally large influx of queries related to the fulfilment of academic requirements

Preferred Education, Experience and Skills:

MESc or MEM from the Yale School of the Environment or MBA from the Yale School of Management. Experience with environmental studies and online learning at Yale. Conference planning and coordination

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

Thank you for your interest in employment at Yale University. Please also note that the university has a COVID-19 vaccination and booster requirement for all students, staff & faculty which is described in the COVID-19 Vaccine Program. As you search our open positions, you will see that all postings list their on-site addresses which gives more detail on the on-campus work location of the role.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

W.L. Harkness Hall, 3rd Floor, Room 303

100 Wall Street, New Haven CT 06511

203-432-0849

[email protected]<mailto:[email protected]>

Note

Yale University is a tobacco-free campus