Catalyst Operations Specialist

Eastern Washington University, United States

Updated: 9 days ago
Location: Spokane, WASHINGTON
Deadline: 21 Apr 2024

Posting Details
Posting Details


Working Title Catalyst Operations Specialist
Posting Number 2024028CP

Position Information


Classification Title Program Specialist 3
Classification Code 107J
RCW Exemption Criteria No Exemption
EWU Position Number C99015
CUPA Code
FLSA Non-Exempt
Bargaining Unit BU 1
% Full Time 100
Salary / Wage Range CS - 53
Salary Information
$56,352 – $75,840 Where the hired candidate will begin within this range is dependent on education, experience, and skills.
Anticipated Start Date As soon as possible
Term of Appointment 12 months per year
Location Catalyst Building in Spokane
County Spokane
Project Description
Project Duration
Background Check Yes - Both
Responsible HR User Kenlyn Mackey
Responsible HR User Email address [email protected]

Position Details


Job Summary
Eastern Washington University is currently recruiting for a Catalyst Operations Specialist located in our beautiful, new Catalyst building in Downtown Spokane. The Operations Specialist position will report directly to the Executive Director for Catalyst Strategies out of the President’s Office. This position will be located in the Catalyst building at 601 W. Riverside Avenue and is primarily responsible for overseeing and managing EWU operations in the building.
  • As the operations specialist for the Catalyst building, this position works with EWU staff, faculty and students, as well as community partners, to design, plan and develop events and activities at the Catalyst building.
  • This position acts as the primary operations liaison between Eastern Washington University, the property management company (Emerald Initiatives), safety and security units and other tenants in the Catalyst building. This position will ensure that necessary university services are available and accessible to EWU faculty, staff and students at the Catalyst building; this may include space allocation, room scheduling, transportation, parking and mail room services, among others. Problem-solving skills, clear communication and the ability to work with a variety of stakeholders in an independent manner is essential.
  • In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 13 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/ .
  • Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.
About Eastern Washington University
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.
Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction , a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a ’22-’23 College of Distinction (CoD).
Money magazine recently named EWU as one of its Best Colleges in America 2023 .
Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.
Diversity Statement
EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
Conditions of Employment
  • During the course of university employment this position will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
  • All new employees will comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
  • Upon hire employees will complete required DEI, Hazing, and Harassment and Title IX training. The online training is located at https://inside.ewu.edu/hr/training/orientation/ or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on our Human Resources site at: https://inside.ewu.edu/hr/training/
  • This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement:
    https://in.ewu.edu/hr/wp-content/uploads/sites/40/2021/07/WFSE-EWU-CBA-Barg.-Units-1-and-2-2021-2023-FINAL.pdf
Physical Demands
If you would like to obtain a copy of the Essential Functions Analysis form, which describes the physical and mental demands of the position, please contact Kenlyn Mackey at [email protected]
Pre-Placement Physical
Hearing Test
Medical Monitoring Post Hire
Protective Equipment
Required Qualifications
  • Bachelor’s degree
  • Two (2) years professional experience with demonstrated progressive responsibility in organizational operations and project management.
  • Two (2) years professional experience with demonstrated abilities to assist in the development and establishment of new organizational initiatives, programs or activities.
  • Demonstrated competence using spreadsheets (such as MS Excel), information management software (such as MS Outlook) and enterprise resource planning systems (such as Banner).
  • Demonstrated ability to apply a culturally responsive and flexible approach that is supportive to the diverse needs, including universal accessibility, of our students, staff, faculty and the public.
Preferred Qualifications
  • Two (2) years professional experience with demonstrated abilities in the formulation of policies, procedures and standards for organizational initiatives.
  • Experience with organizational budget management or demonstrated knowledge of basic accounting principles.
  • Demonstrated experience using project management software in a professional setting.
Other Skills and Abilities
  • Ability to establish work priorities and coordinate the timely completion of  projects.
  • Ability to establish and maintain professional relationships when working with sensitive and challenging information and situations.
  • Excellent verbal and written communication skills.
  • Ability to work independently, exercise good judgement and work with minimal supervision.
Work Schedule Type Regular
Work Schedule
Typically, 8am-5pm Monday – Friday with occasional need for evening hours.
Posting Date 04/05/2024
Open Until Further Notice No
Closing Date 04/21/2024
Screening to Begin 04/22/2024
Special Instructions to Applicants
It is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.
  • Attach a detailed cover letter in which you explain how you meet each of the required qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter.
  • Attach a chronological resume including work history and major duties, education, and any specialized training or skills related to the position. Please list at least 3 professional references including: names, titles, organization name, phone numbers, email addresses, and connection to you (these can be identical to the references listed on the application).
  • Complete the online application form and respond to the online questions, if applicable.


    • Diversity Response – As an equal opportunity employer with a multicultural staff and student population, we are interested in how your qualifications prepare you to work with diverse faculty, staff, and student populations representing various cultures and backgrounds that may be different from your own. You will be asked to attach a diversity response as part of the online application process. Please describe how you will apply an approach that is supportive to the diverse needs, including universal access, of our students, faculty, staff, and the public
    Application Types Accepted Application

    Job Duties


    % of Time 60
    Responsibility / Duty
    Operations Management
    • Work with the Executive Director of Catalyst Strategies, relevant faculty, staff, students and community partners to define operational needs and opportunities at the Catalyst building.
    • Work with the Executive Director of Catalyst Strategies to develop, design, plan and implement programs, activities and events at the Catalyst building.
    • Work with faculty, staff, students and community partners to ensure that operations at the Catalyst building are in alignment with the Catalyst strategic vision and the university’s strategic plan.
    • Monitor and track potential conflicts related to space allocation and resource utilization and proactively attempt to resolve such potential conflicts before problems occur.
    • Recommend changes to Catalyst operations to the Executive Director of Catalyst Strategies that improve student, staff, faculty and/or community experiences at Catalyst and/or resolves known issues, challenges or problems occurring at the Catalyst building.
    • Assist the Executive Director of Catalyst Strategies in developing, establishing, reviewing and revising policies and procedures related to the operation of the Catalyst building.
    Essential Function Indicator Yes
    % of Time 20
    Responsibility / Duty
    Facilities Management
    • Assist the Executive Director of Catalyst Strategies in managing space allocation and resource utilization at the Catalyst building and serve as the point person for executing space allocation and resource utilization plans.
    • Serve as primary EWU liaison to the property management company for issues related to the needs of EWU faculty, staff and students at the Catalyst building.
    • Serve as the primary Catalyst liaison to the EWU Police Department to communicate safety needs and concerns and assist in formulating solutions to these needs.
    • Coordinate mail and package receiving for Spokane-based faculty and staff.
    • Coordinate the scheduling of tours of the Catalyst building for prospective students and community groups / members with the EWU Visitor’s Center.
    • Supervise process for keys, office equipment, and hours of operation to students, faculty, and staff.
    • Manage protocols related to equipment/furniture inventory, damages, damage billing, and lost keys.
    Essential Function Indicator Yes
    % of Time 15
    Responsibility / Duty
    Operations Assessment
    • Assess and monitor utilization of spaces and resources in Catalyst.
    • Work with faculty, staff and community partners to track participation at Catalyst-based activities, events and programs.
    • Evaluate student and faculty concerns and propose possible solutions to the Executive Director for Catalyst Strategies.
    Essential Function Indicator Yes
    % of Time 5
    Responsibility / Duty
    Leadership
    • Develop positive and productive relationships with faculty, staff, students and community partners who utilize the Catalyst building.
    • Represent the Executive Director of Catalyst Strategies at university and community events as determined through consultation with the Executive Director of Catalyst Strategies.
    • Attend high profile Catalyst events and activities as determined through consultation with the Executive Director of Catalyst Strategies.
    • Serve on University Committees as assigned or approved by the Executive Director of Catalyst Strategies.
    • Provide communication and response for emergency situations.
    • Other duties as assigned by the Executive Director of Catalyst Strategies.
    Essential Function Indicator Yes

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