Cashier II

Compensation:

$16.95 - $21.18

Compensation Type:

Hourly

Employment Type:

Regular

Scheduled Weekly Hours:

20

Grade:

NE05

Department:

Administrative Operations

Position Summary

Provides front-line cashiering and customer service to students, faculty and staff. Must be committed to serving a diverse college community. Actively participates in and contributes to continuous quality improvement.

Duties & Responsibilities

• Accepts and processes cash, check, and credit card transactions in person and over the phone.
• Accepts and processes deposits from different departments of the college; verifies transaction coding; posts and reconciles accounting transactions.
• Receipts all incoming funds from student payments and daily deposits from different offices of the college; inputs transactions accurately in the college’s integrated system.
• Cashes personal checks for staff and students; processes petty cash requests.
• Prepares daily cash reports and balances the cash drawer and BANNER entries; reconciles cash, check, and credit card receipts daily; investigates and resolves any out-of-balance problems.
• Initiates stop-payment on checks by gathering all pertinent information from the student.
• Analyzes and researches student accounts, identifies problems, and provides answers and guidance to the student.
• Answers student questions regarding charges, fees, deadlines and financial aid disbursement dates and refunds; provides accurate information to students following appropriate guidelines and regulations applicable to student accounts; directs students to proper offices.
• Assists students with online services, setting up payment plans, refunds, and payment profiles.
• Enrolls students on payment plans.
• Assists the Cashier’s Office with general office tasks.
• Maintains confidentiality of college and student records.
• Performs related duties as assigned.

  Preferred Qualifications:

• Bilingual (English/Spanish).
• Experience in a higher education environment.
• Banner experience

• Work Hours

• 8 am to 5 pm Monday – Friday. Weekend and evening work may be required occasionally.

• Physical Demands

• The work is typically performed while sitting at a desk or table. The employee occasionally lifts light and heavy objects.
• The work is typically performed in an office.

Minimum Qualifications:

• High school diploma or GED.
• One (1) year and six (6) months general office work, cashiering and/or customer service experience including Six (6) months cashiering experience.
• Background check required.

Additional Comments to Applicants:

Applications are disqualified in the first level of review if they do not meet all Minimum Qualifications listed in this job posting. (Years of experience are calculated based upon numbers of hours worked per week. Example: 2 years of experience working 20 hours per week equals 1 year of experience.) Relevant experience pertains to Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities described in this job posting. ASSUMPTIONS ARE NOT MADE at any level of SFCC’s Hiring Process if information presented in the application material does not clearly address the Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities. Number of pages of application material will not negatively/positively affect your application, however, LACK OF DETAIL may.

Diversity Statement:

As Santa Fe Community College (SFCC) neighbors ancient Pueblo lands, and is a Sanctuary campus in a Sanctuary city, SFCC is committed to attracting and retaining highly qualified and richly diverse faculty and staff. Our students need a community to teach and support them and that represents their diversity. SFCC strives to make our campus a place of safety, inclusion and equity where all individuals from all diverse backgrounds feel welcomed, nurtured and valued. At the heart of SFCC’s mission – Empower Students, Strengthen Community. Empoderar a los Estudiantes, Fortalecer a la Comunidad – is a commitment and promise that higher education and opportunity should be open to everyone in our community and to fostering a climate where students can be who they want to be. A place where all within our community belong. A place where you are seen, a place where you are valued, a place where you are respected, a place where you are appreciated. Come join our community!

EEO Statement:

As an EEO employer, Santa Fe Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Santa Fe Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.