CASH RECONCILIATION COORDINATOR

One year of experience in patient accounting, customer service, or a related office environment OR Equivalent education/experience.

KNOWLEDGE SKILLS AND ABILITY

• 10-key by touch.

• Ability to check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

• Ability to classify, record, and summarize numerical and financial data to compile and keep financial records, using excel spreadsheets.

• Ability to use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

• Consistent exercise of discretion and judgment.

• Ability to complete detail-oriented work in a timely manner.

• Ability to concentrate on a task over a period of time without being unduly distracted.

• Ability to maintain confidentiality and handle sensitive information with solid judgment and discretion.

• Ability to prioritize workload and meet production standards.

• Ability to read and understand written sentences and paragraphs in work related documents.

• Ability to work well with a variety of people and be a team player.

• Excellent oral and written communication skills, with the ability to convey a positive and professional image, and to interact effectively with diverse personalities and backgrounds.

• Excellent typing/keyboarding skills with a high degree of accuracy to input data, process information and extract information in various report and presentation formats.

• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Strong customer service and relationship management skills.

WHAT YOU’LL BE DOING:
• Maintain a comprehensive cash reconciliation process, which includes balancing the daily bank deposits against what has been processed in the Resolute billing system. Recommend changes or improvements to the existing cash reconciliation process where appropriate.

• Coordinate with Payment Posters to make sure they are performing their portion of the cash reconciliation process correctly and in a timely manner. Follow up with the Payment Posters on any discrepancies and monitors them to resolution.

• Coordinate the posting of any correcting entries that can be done internally to fix posting errors. Follow up with appropriate outside parties if corrections must be made by UW Physicians Network Clinic staff or other hospital clinic staff. Track any needed corrections to completion.

• Alert management immediately to any suspected theft. Alert management to any repeated patterns of errors that could be suspect or that could point to opportunities for additional training.

• Routinely audit the UWNC clinics and hospital ambulatory clinics to ensure they are using proper cash-handling procedures, and alert management to any suggested changes.

• Perform other duties, as assigned.