Case Worker - Part-Time - Grant Funded

City Colleges of Chicago (CCC), the largest community college system in Illinois, is made up of seven  colleges and five satellite sites, providing more than 70,000 students each year access to a quality,  affordable education.

Malcolm X College is currently seeking a part time Case Worker in  the Institutional Effectiveness  department. Reporting to the Director - Grants Administration, the Case Manager interacts directly with students to assist them through their career planning process as they pursue their goals in finding meaningful employment in their perspective fields. This position is responsible for interviewing, evaluating, enrolling students into CCC educational programs, and maintaining case files for each student and monitoring their progress.

ESSENTIAL DUTIES:

• Conducts intake interviews to evaluate students’ vocational or educational potential and general eligibility for CCC programs in accordance with grantor’s guidelines.
• Obtains background information on potential students for the purpose of providing referrals to the appropriate community agencies.
• Advises currently enrolled students regarding educational and personal adjustment issues. Assists students with goal maintenance and individualized career planning.
• Assists program participants with completion of academic forms and applications.
• Retains a compilation of statistics, written reports and correspondence within student files. Prepares monthly mandatory reports for management review.
• Attends monthly staff meetings and may serve as liaison to community and state agencies for the purpose of receiving appropriate students services and maintaining good public relations.
• Markets the program and recruits students for the program.
• Disseminates information and answers questions in regards to the educational program.
• Adheres to CCC Customer Service Excellence standards.
• Performs other duties as assigned.

QUALIFICATIONS:

• Bachelor’s Degree in Education, Social Work, Psychology, or a related area required.
• A minimum of three year’s previous work experience in providing educational services; or an equivalent combination of training and experience.
• Must be self-directed, innovative and able to assess current operations in an effort to develop practical action programs to improve the functioning of the department.
• Must maintain an effective liaison among agencies, staff, administrators and the community to promote overall responsiveness to the program.
• Excellent verbal and written skills required with the ability to communicate persuasively with tact and diplomacy.

Malcolm X College has been named a 2024 Most Promising Places to Work in Community Colleges award winner! NISOD joins Diverse: Issues in Higher Education in recognizing Malcolm X College’s best-in-class student and staff recruitment and retention practices, inclusive learning and working environments, and meaningful community service and engagement opportunities.

We are an equal opportunity and affirmative action employer.
Thank you for your interest in City Colleges!
This position is represented by the Local 1600 union.
Additional Information