Case Manager/Navigator

Psych-ZSFG-Adult-AHP

Full Time

77187BR

Job Summary

The Case Manager/Navigator position is part of the Behavioral Health Services team at the 1930 Market Street Service Center and is responsible for providing case management and navigation services to individuals and groups who are 2S/LGBTQ+ adults with severe mental illness (SMI) and/or substance use disorder (SUD). This position is part of a larger multidisciplinary behavioral health services team that includes psychiatrists, nurses, social workers, therapists, substance use counselors, case managers and psychologists. 

This position provides case management services to individuals living with co-occurring diagnoses of mental health issues, substance use issues, and medical issues, within a Harm Reduction philosophy, Motivational Interviewing, among other interventions. This position works under the clinical supervision of a licensed clinician and in conjunction with other teammates. This position will involve providing case management services consisting mainly of field work, home visits, outreach and navigation of clients—and successful linkage--to community services, assessing clients’ service needs and assisting clients with appropriate referrals (e.g., behavioral health services, substance use treatment, housing, vocational and other health services) to reduce barriers to treatment. The position will also involve providing peer/supportive counseling to clients in the program. Additionally, the Case Manager/Navigator will assist clients in creating and meeting treatment plan goals and reduce barriers to care. 

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The UCSF Alliance Health Project (AHP) is a community-based LGBTQ+ and HIV-focused clinic located at 1930 Market Street in San Francisco. We provide psychotherapy, substance-use counseling, case management, support groups, psychiatry, sexual health services, clinical traineeship, and provider education and training. Our multi-disciplinary staff are a client-centered, collaborative, Harm Reduction-oriented team. We have continued to grow as a community-based clinic by anticipating and addressing the changing needs of our LGBTQ+ and HIV community members for more than 35 years. Our process of continuous improvement of service to our community includes a strong focus on cultural humility and anti-racist service provision.

Required Qualifications

•    Bachelor’s degree in a related field of Social Work, Counseling, Psychology and minimum of 1 year professional experience or equivalent combination of experience/training and knowledges and abilities essential to the successful performance of the duties assigned to the position.
•    At least 6 months of experience in providing case management services in professional/clinical setting
•    At least 6 months of experience working within a multidisciplinary team.

Preferred Qualifications

•    Lived experience as a consumer of behavioral health services
•    Fluent in Spanish, with written and verbal proficiency and past professional experience utilizing Spanish in clinical work.
•    1 year of professional experience providing case management services to Black/African American and Persons of Color (BIPOC) clients
•    Demonstrated commitment to Antiracism, Cultural Humility and Social Justice practices in clinical work
•    Experience working within Harm Reduction treatment models, utilizing Motivational Interviewing interventions
•    Certified, and/or registered, as Certified Addictions Treatment Counselor (CATC) or other addiction-related certification/registration through the California Association of DUI Treatment Programs (CADTP) or California Consortium of Addiction Programs and Professionals (CCAPP)
•    Familiar with Avatar, ARIES, Epic and CBHS SF Mental Health and Drug Medi-Cal systems of care,
•    Understanding of psychosocial issues facing the LGBTQ and HIV-affected communities.
•    Experience working within Harm Reduction treatment models, utilizing Motivational Interviewing interventions
•    Familiar with community-based case management services, linkage and/or intensive case management services.
•    Knowledge of local SF based community resources for linkages to services
•    Ability to work independently in non-office based and community settings in case management work.
•    Excellent communication and interpersonal skills.
•    Demonstrated excellence in reliability and attendance.

License/Certification

•    Within 1 year of employment, successful completion of San Francisco Department of Public Health Involuntary Hold 5150 certification training and maintaining continuous certification. 

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

009341 SOCIAL WORK ASC

Job Category

Social Work and Psychology

Bargaining Unit

University Professional and Technical Employees - Health Care Professionals Unit (UPTE-HX)

Location

Market Street (SF)

Additional Shift Details

Monday –Friday 8:30a to 5:00p ;May work one night a week 12:30-9:00pm.