Career Services Data and Technology Specialist

Position Title:
Career Services Data and Technology Specialist

Job Group:
Professional & Scientific

Required Minimum Qualifications:
Bachelor’s degree and 5 years of related experience

Preferred Qualifications:
• Experience in career services, human resources, or employment recruiting
• Experience with managing large-scale projects with multiple competing timelines and priorities
• Experience with training, ongoing development, and indirect management of a project team of professional staff
• Experience with establishing and continuously refining consistent operational procedures for a large project group
• Experience with the evaluation, selection, configuration, implementation, and ongoing maintenance of software and/or technical solutions
• Experience with large-scale data collection, manipulation, and reporting
• Master’s degree or higher in relevant field

Job Description:

Summary

Career Services at Iowa State University seeks qualified applicants for a Data Analyst III to lead the management of career services technology platforms and career outcomes data. This person will serve as lead decision maker, in consultation with Career Services (CS) college units, on the evaluation, selection, configuration, implementation, and maintenance of career technology systems. CyHire, Iowa State University’s career services management system, will be the primary focus of the role; however, the role will also oversee educational tools such as Big Interview and GoinGlobal. CyHire ensures Iowa State University’s compliance with federal equal opportunity obligations and houses university-wide career outcomes data, internship and full-time job postings, career fair events, employer engagement opportunities, and more.

Iowa State University’s career services operate under a model of decentralized offices, managed and funded at the college level, connected by a shared recruiting technology system (CyHire). This position will officially report to the Director of Engineering Career Services but will regularly interface with all CS college units. As an inter-office leader, the role will train staff, develop policies, document and oversee the completion of standardized processes, and host regular user group meetings to ensure efficient and accurate technology operations across the university.

The Data Analyst III will also manage the day-to-day operation of the platforms by testing and communicating updates; overseeing student records in adherence to FERPA regulations; coordinating regular system maintenance; and interfacing with Information Technology Services (ITS), Registrar, and Senior Vice President & Provost (SVPP) offices to ensure our technologies are fully integrated with campus systems. Finally, the Data Analyst III will coordinate processes for the collection, manipulation, analysis, and reporting of students’ post-graduation career outcomes. Familiarity with data tools (e.g., Excel VBA/Macro, Tableau, formulas, pivot tables, charts) is critical to identify trends, “tell the story” of the data to multiple constituents (e.g., prospective students, current students, employers, faculty, staff, administrators), and help inform decisions at the college and university levels.

The successful candidate will possess excellent project management, organization, and communication skills.  The individual will also have an ability to multitask, work independently and as a team member, and apply a high level of attention to details. Finally, the candidate will possess the ability to build and maintain professional relationships with employers, students, faculty, and staff across units.

This is a 3-year fixed term position, with expectation for renewal based on availability of funding. This position is eligible for Iowa State University’s WorkFlex program and has the possibility to work remote up to 60% of the time during much of the year.

Level Guidelines
• Senior-level position possessing high-level professional and/or technical skills working independently under minimal supervision to support ISU’s mission and department or work unit goals
• Applies senior-level professional knowledge and expertise to work requiring greater latitude
• Solves moderately complex problems and regularly exercises judgment to determine appropriate action
• Regularly exercises judgment to resolve problems and determine appropriate action on a broad set of issue and problems. May provide recommendations regarding problems/issues outside the bounds of defined procedures and practices
• Responds to complicated inquiries, provides training, and provides direction to lower-level staff
• May provide supervision for one to two other staff (i.e., leads a small work team)
• May lead projects for which well-defined practices and procedures may not exist
• Provides guidance to students

Appointment Type:
Regular with Term Appointment (Fixed Term)

Proposed End Date or Length of Term:

April 30, 2027

Number of Months Employed Per Year:
12 Month Work Period

Time Type:
Full time

Pay Grade:
PS810

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.
Why Choose ISU?
Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• This job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.

Original Posting Date:
March 29, 2024

Posting Close Date:
April 11, 2024

Job Requisition Number:
R14300