CAPS Case Manager/Counselor

Job no: #514169

Work type: Non-instructional Faculty (Coach/Counselor/Librarian)

Location: Sonoma

Categories: Temporary, Full Time, Counselor (Non-instructional Faculty), Unit 3 CFA – California Faculty Association

Department of Counseling and Psychological Services

(Counselor: Non-instructional Faculty) [Case Manager/Counselor]

Starting August 2022

Guided by our core values, Sonoma State University offers an exceptional educational experience that fosters intellectual, cognitive, social, and personal growth. As the only member of the Council of Public Liberal Arts Colleges in California, we are uniquely positioned to foster ethical exploration, civic engagement, social responsibility, and global awareness combined with a solid foundation in an academic discipline. We have a strong commitment to graduating students who have the ability to think critically and communicate effectively in an ever-changing world. The unique campus culture fosters our Seawolf Commitment to integrity, respect, excellence, and responsibility and is integrated into all campus life. We nurture inclusive excellence through a celebration of the rich diversity of our local communities and our interconnected global economy. Members of the University community are expected to work effectively with faculty, staff, and students from diverse ethnic, cultural, and socioeconomic backgrounds. We are fully committed to the rights of students, staff and faculty with disabilities in accordance with applicable state and federal laws. SSU is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence in teaching, scholarship, and service.

Sonoma State University’s beautiful 274-acre campus is located in Sonoma County wine country, an hour north of San Francisco. The campus offers the ideal setting for teaching and learning and access to a community of rich cultural, environmental, and recreational opportunities. Founded in 1960, Sonoma State University is one of the 23 campuses of the California State University System.  As members of the largest public higher educational system in the nation, we provide accessible, high quality education to more than 9,000 students. Sonoma State University is proud to be a Hispanic Serving Institution committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff reflecting the ethnic and cultural diversity of the region and state.

Counseling & Psychological Services is a department within the Division of Student Affairs. The Division of Student Affairs is comprised of a number of independent yet interconnected departments responsible for helping students build an SSU presence that complements their academic experience. Focusing on leadership, personal responsibility, self-advocacy, and lifelong learning, the Division engages students by developing the personal and professional skills needed to be successful in life. The purpose of the Division of Student Affairs at Sonoma State University is to provide programs, services, and initiatives that ensure student success, promote a sense of belonging, and foster holistic student development.  The Division has been recognized by Diverse: Issues in Higher Education magazine as "One of the most promising places to work in Student Affairs" for two consecutive years. The purpose of Counseling & Psychological Services is to serve the mental health needs of the campus community through offering counseling, consultation, training, and outreach. We strive to acknowledge, accept, and support the perspectives of a diverse campus population. This includes, but is not limited to race/ethnicity, gender, age, sexual orientation, ability, religious/spiritual affiliation, socio-economic status, and immigration status. In counseling, our goal is to empower clients and to promote personal growth, effective communication, positive self-esteem, satisfying relationships, decision-making skills, and the clarification of personal values. We value our clients’ strengths, resources, and ability to change. We are further committed to the on-going evaluation of our services in pursuit of this purpose.

Under the general supervision of the Director of Counseling and Psychological Services, the selected candidate will provide case management, clinical and outreach services to SSU students in a highly collaborative and busy University Counseling center that values teamwork, flexibility and adaptability. The case manager/counselor will have primary responsibility for facilitating, coordinating, tracking, and documenting referrals to campus and community services.  Duties will include building and maintaining an accessible database of current community resources and referral processes, serving as a liaison between CAPS and community providers/facilities, assisting with facilitating students' acquisition of appropriate health insurance and students' optimal use of these plans to access mental health care services in the community, preparing and maintaining concise case records, reports, and other documentation in Titanium (EHR), providing case management support services for students, coordinating services for students with severe and/or chronic conditions, liaising with psychiatric hospitalizations that involve clients under the care of CAPS, including aiding in the transition back to campus (and assisting with referrals) post-hospitalization, assisting with post-hospitalization case management of non-CAPS clients, collaborating with CAPS and Student Health teams, aiding staff in finding appropriate resources and referrals for clients as needed, providing data and reports as requested, creating and documenting procedures for case manager role within CAPS and maintaining documented business procedures for coordinated care.

The case manager/counselor will also provide direct clinical services to Sonoma State students including: triage; diagnostic assessment and evaluation; brief, evidence-based individual, couples, and group psychotherapy; crisis and emergency intervention; workshops, presentations, other outreach activities and consultative and psychoeducational services to students, staff and faculty. The case manager/counselor will oversee the Mental Health Ambassador student internship including leading the recruitment process, planning and delivering training, coordinating tabling, classroom presentations and other outreach, mentoring students for professional development purposes, tracking hours and activities, evaluating performance, preparing letters of recommendation, and coordinating events.  Other administrative tasks may be assigned including work related to grant funding and reporting, development of relationships with University and outside partners, contributions to communications such as the monthly newsletter and Instagram posts, student informational interviews, committee work, coverage of front desk reception, and data collection, analysis and reporting. The therapist may be responsible for clinical supervision of pre-licensed trainees and may provide lead direction to administrative staff.

This is a full-time academic year appointment ending May, 2023. While the position is classified as temporary, the expectation is that it will be renewed annually contingent on performance, departmental needs, and budgetary constraints.

Required Qualifications:

-Master’s or doctoral degree in clinical or counseling psychology or applied (clinical) social work, or a closely related field.

-Licensed Psychologist, Licensed MFT, LCSW, or LPCC in the State of California or reasonable expectation of ability to obtain licensure within six months of hire.

-Ability to be successfully credentialed by verification of training, experience, and licensure status

-At least one year of professional experience with case management

-Training and experience providing psychological counseling and knowledge of developmental issues in university populations.

-Demonstrated ability, experience and comfort in assessing, intervening and treating individuals with severe mental health issues and/or those considered at "high risk" of harm to self or others.

-Skill and ability to identify, articulate and implement a treatment plan within a short-term therapy model.

-Strong generalist clinical skills in treating individuals with a wide range of presenting issues.

-Demonstrated commitment to diversity, equity and inclusion. 

-Demonstrated commitment to cultural humility and culturally sensitive care and effectiveness in providing services to students across a wide range of individual differences including, but not limited to, experiences related to: race, ethnicity, national origin, documentation status, religious and spiritual beliefs, gender, sexuality, physical and mental abilities, size and appearance, age, parenting status, and socio-economic status.

-Ability to make prognostic indications for short-term therapeutic work with students, understand when and how to refer to other treatment facilities, complete appropriate follow through, and effectively process termination.

-Availability evenings and/or weekends for outreach events and for rare after-hours emergency coverage.

-Excellent interpersonal skills and ability to build effective relationships with team members, administration, other departments on campuses, and outside partners.

-Excellent communication skills, including a demonstrated ability to conduct effective oral presentations, facilitate the open exchange of ideas, and write professional, clear, concise clinical notes, documents, psychoeducational materials and reports.

-Interest in case consultation and ability to encourage peers to explore alternative interpretations and approaches as well as issues of transference and counter-transference.

-Ability to take-in and apply feedback from peers as appropriate.

-Knowledge of applicable laws and ethics of their respective field of practice.

-Competent in use of DSM-V and/or DSM-V TR.

-Strong planning and organizational skills.

-Ability to take initiative with projects and to self-direct work.

-Excellent time management skills and dedication to contributing to the priorities of the department and University as a whole.

-Demonstrated ability to work collaboratively, cooperatively, and with flexibility as a member of the CAPS team and to contribute to a positive work environment.

Preferred Qualifications:

-Clinical experience in a college setting and experience in developing and providing outreach and education services to meet the mental health needs of college institutions

-Knowledge, experience and passion for working with Black/African American, Latinx or LGBTQ identified clients.

-Bilingual/multilingual Spanish speaker.

-Knowledge and experience with Titanium or other electronic scheduling and record-keeping system.

-Passion for, and diverse experience in, providing outreach, programs, workshops, and trainings.

-Previous experience as clinical supervisor.

-Graduation from an APA accredited doctoral program.

-Current licensure in California. 

The salary for this position is: $62,976.

• Cover Letter*
• Curriculum Vitae*

Official transcripts will be required at the time of hire. Sonoma State University hires only individuals lawfully authorized to work in the United States. All offers of employment are contingent upon presentation of documents demonstrating the appointee’s identity and eligibility to work, in accordance with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU.

Applications received by June 10, 2022 will be given full consideration. The position will remain open until filled.

Search Committee Chair: Ryan Henne

Email:  [email protected]

Questions concerning the application process may be directed to:

Academic Personnel Department

[email protected]

The ADA Coordinator is also available ([email protected] ) to assist individuals with disabilities in need of accommodation during the hiring process.

The university is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

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