Campus Group Tour Guide (Spring)

OU Admissions & Recruitment works to bring in the next generation of Sooners. Our team operates from Norman as well as across the state, nation, and world. We provide support to incoming domestic and international freshman and transfer students as they navigate the college application and decision process. Additionally, we partner with parents, counselors, and communities in providing resources to students interested in higher education. Our goal is to build a vibrant, inclusive community on campus by recruiting students with various backgrounds, educational experiences, and involvement. 

We’re currently looking for several new student employees in our office to serve as Campus Group Tour Guides for the 2024 Spring/Summer Term.

Responsibilities:

Campus Group Tour Guides are responsible for a variety of duties within the Office of Admissions & Recruitment. Roles will be relatively consistent across the summer.

Work Schedule:  

• Part-time (Between 3-12 hours per week)
• Schedule is Tuesday, Wednesday, Thursday from 9:00am - 12:00pm based on when the group tours are offered. Additional times are possible upon request of groups. Students MUST be able to work Tuesday, Wednesday, and Thursday. 

 Tour Guide Roles Will Include the Following:  

• Giving 90-minute walking campus tours throughout the week to various groups of prospective student groups.
• Providing unsurpassed customer service to all campus visitors, faculty, staff, and partners at the University of Oklahoma.
• Maintaining an inclusive welcoming environment for everyone visiting campus.
• Facilitating various conversations and presentations with prospective students and guests.
• Being knowledgeable and informed regarding several functions of OU, including: college admissions process, all academic programs, leadership and involvement opportunities on campus, campus living, freshman year experiences, the transition to college, etc.
• Managing and completing daily Tour Office tasks and making sure students receive materials and information for the day.
• Communicating additionally to prospective students through email, phone calls, etc.
• Adhering to all University of Oklahoma campus policies and adhere to the OU Student Code of Conduct (ou.edu/studentlife/studenthandbook).
• Completing other duties and responsibilities as assigned. 

Application: 

Applications will be open January 15 - April 15.

 After your online application is completed and reviewed, interviews will be conducted. If you are selected for an interview, you will be contacted by the hiring committee with a time to sign-up for an interview. Candidates will be notified  about the position and will then need to complete paperwork through OU HR to attend the first meeting. The white slip must be sent or give to the supervisor, Dorion Billups and/or Katie Rogers.

Training: 

Group tour guides selected can begin training to give a tour on Monday, April 22. Training will take place between Monday, April 22 - Monday, May 20. The first summer group tour offered will be on Tuesday, May 21. Group tour guides will shadow and be given a script for the tour.

If you have any questions about the Campus Group Tour Guide position or would like more information about the Office of Admissions & Recruitment, please contact OU Tours at [email protected] .

The University of Oklahoma is an Equal Opportunity Institution, www.ou.edu/eoo. For accommodations on the basis of disability, please contact (405) 325 – 6113.

Required Attachments (No Self-Identifying Photos):

• Resume
• Cover Letter
• Class Schedule

Required Education: Must be currently enrolled in Spring 2024 and will be enrolled in Fall 2024 term as a full-time student at the University of Oklahoma. Hiring contingent upon verification of current student status.

• Must attach Spring 2024 and Summer (if applicable) class schedule 
• Applicants for Tour Guides must either be a rising Sophomore, Junior, or Senior standing to apply and work for this position. 

Skills:

• Applicants should be comfortable speaking in front of groups of various sizes (large and small) and be able to engage in conversations with people of various backgrounds. 
• Applicants should have a desire to work with a diverse group of fellow students in a team environment.
• Applicants should be flexible to adapt in various situations and be able to quickly think on their feet. 
• Applicants need to be highly motivated, organized, timely, welcoming, and familiar with the OU campus and resources.
• Applicants should be in good academic standing with the University of Oklahoma. 
• Each applicant will be subject to background checks and Student Misconduct check per the Minors on Campus Policy. Guides will not be hired until completed.

Certifications: None

Advertised Physical Requirements:

• Must be able to crouch, pull, push, reach, stand, engage in repetitive motions, grasp, walk, feel, touch, speak, hear and see. 
• Must be able to lift/carry a minimum of 30lbs.
• Must be able to spend extended hours indoors and outdoors for work.

Department Preferences:

• Employment is for April/May to July/August of 2024 Academic Year based on group need availability.

• Applicants should be willing to work several shifts per week over the summer and be extremely available to host visiting groups over the course of every day each week.

Supervision: 

The supervisors for this position are Dorion Billups, Director of Diversity Enrichment Programs and Katie Rogers, Senior Assistant Director of Campus Experience. If you have any questions about the Campus Tour Guide position or would like more information about the Office of Admissions & Recruitment, please contact OU Tours at [email protected] .

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.