Job Description
The Opportunity
Embry-Riddle Aeronautical University - Worldwide announces an exciting opportunity at the Camp Humphreys, South Korea Campus location. The Campus Director is responsible for the operation of one or more Worldwide Campus locations, and supports satellite campus offices around the South Korean peninsula. Reporting to an Associate Executive Director of Campus Operations at Worldwide Headquarters, the Campus Director is responsible for administrative management and may supervise an Associate Campus Director and/or an Assistant Campus Director. This position works closely with the Worldwide Directors of Enrollment Development in the setting of campus enrollment goals and in the oversight of the student enrollment life cycle, from prospective student to graduate.
Job Responsibilities Include:
Students
- Assists students with course registration and other requirements as needed
- Provides academic support as needed
- Assists students in the monitoring of degree maps
- Supports student persistence/affinity through advisement
Advises to multiple modalities in the best interest of the student and INDOPACOM Education Services Agreement deliverables - Resolves student issues or refers them to appropriate colleges or departments for resolution
- Collaborates with Worldwide headquarters in new-student orientation
Administration
- Maintains a schedule of classes at the campus in collaboration with Worldwide headquarters
- Provides timely and accurate data and reports as required
- Ensures timely imaging of student records
- Supports electronic documentation and work flow with imaging system
- Conducts veterans certification
- Coordinates with state government agencies in licensing and compliance issues in coordination with Worldwide headquarters
- At military installations, coordinates with the educational services office and productively interacts with ESO’s
- Provides updates to headquarters on substantive changes for accrediting bodies
Marketing and Enrollment Management
- Regularly monitors progress to enrollment goals and works with Directors of Enrollment Management to maintain strategies
- Collaborates with the Enrollment Development Directors in the planning and execution of local marketing, industry relations, and community relations
- Conducts prospecting and communication management within the CRM system
- Collaborates with the Enrollment Development Directors in planning and execution of local marketing, industry relations, and community relations
- Attends local events to establish community contacts, promote Worldwide programs, and recruit students
- Engages in Business Development Activities (e.g., corporate educational partnerships) to enhance campus and Worldwide revenue streams
Budget
- In collaboration with Worldwide headquarters, develops, monitors, and controls the fiscal year budgets of the campus
- Ensures the safeguarding of all University assets, including physical property, materials, and funds
- Maintains the reconciliation and follow-up of student accounts receivable
- Ensures the proper use and control of the Manager’s Operating Fund
Qualifications
Required Qualifications:
- Bachelor's degree
- (1-3) years of work related experience
Required Skills, Knowledge and Abilities:
- Ability and willingness to work independently and operate effectively in a geographically dispersed environment
- Prior experience in management and supervision
- Ability to work cooperatively with students, staff, and faculty, both face-to-face and at a distance
- Excellent verbal and written communication skills
- Excellent organizational skills
- Ability to maintain a positive and professional image and maintain composure under pressure
- Analytical skills with an in-depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.
- Must currently reside in South Korea, with access to U.S. military installations and POV with military drivers’ license.
- Candidates with two or more years in South Korea preferred.
Preferred Skills, Knowledge and Abilities:
- Experience in higher education administration, marketing, and/or customer service.