César E. Chávez Center for Higher Education (CECCHE) Retention Coordinator

Updated: 5 months ago
Location: Pomona, CALIFORNIA
Job Type: FullTime
Deadline: 23 Jan 2023
Job ID: 521490
Job Title:
Appointment Type:
Time Base:
Date Posted:
January 9, 2023
Closing Date:
January 23, 2023
Benefits Link:
Academic Support (Unit 4)
Link to Apply Online:
Campus Employment Homepage:

Type of Appointment: Full-Time, Probationary

Collective Bargaining Unit: Academic Professionals of California (APC) - Unit 4 

Job Classification: Student Services Professional IV 

Classification Salary Range: $5,732 - $8,176 per month

Anticipated Hiring Range: $5,732 - $6,547 per month

Work Hours: Monday – Friday, 8am – 5pm, unless notified otherwise

Recruitment Closing Date: January 23, 2023



Cultural retention centers on college campuses make a powerful difference in student learning and retention and fosters an environment that promotes leadership development, critical thinking, a sense of belonging, cultural identity, and academic growth—all components for engagement in the learning process.


This role will work with the Equity, Diversity and Retention Initiatives department in building and leading a standalone cultural retention center model and office rooted in student success (critical learning and intersectional identity development, transformative justice, culturally relevant approaches to career readiness, coalition building, and social change).




Student Retention & Support   

  • Provide personalized one-to-one strength-based academic coaching to African American undergraduate scholars to help students achieve their educational and career goals (i.e., identifying institutional obstacles, clarifying student’s goals, and building a commitment to graduation) 
  • Increase student scholars’ navigational capital by facilitating referrals to appropriate campus offices (i.e., Bronco Advising Center, Dean of Students Office, Financial Aid, Counseling & Psychological Services) and provide follow-up and advocacy to enhance their university experience as needed 
  • Utilize CPP Connect (institutional student academic information system) to schedule coaching sessions, assess student academic progress, celebrate academic milestones, and align interest to career exploration (i.e., internships, registered campus organizations, etc.)  
  • Work with the Broncos Care Center (Case Management Team) to refer and support students facing academic and personal challenges. 
  • Collaborate with campus partners (i.e., campus research opportunities, study aboard, leadership development) to develop pathways for scholars’ participation in high-impact programs 


Program Development, Marketing & Assessment   

  • Collaborate with campus partners to design and implement programs and initiatives that support the academic success of African American undergraduate student scholars 
  • Responsible for the development and production of marketing materials including but not limited to newsletter, promotional materials website, and social media platforms; identifies center cultural archives 
  • Identify and operationalize short- and long-term goals that align with institutional and divisional priorities to increase the persistence, retention, and graduation of Latinx/Chicano/a undergraduate student scholars 
  • Develop an assessment process that articulates the impact of the programs, services, events aimed to increase persistence, retention, and graduation of Latinx/Chicano/a undergraduate student scholars 


Program & Resource Coordination

  • Knowledge and adherence of State, CPP, Division and departmental policies and procedures that impact operational activities and services 
  • Develops and nurtures a welcoming, brave, and safe space, while also creating a sense of community and belonging through center’s management.  
  • Oversees day-to-day operation inclusive of student staff, part-time staff, and center.  
  • Recruits, trains, and evaluates student staff and part-time staff with a developmental approach.  
  • Projections, expends, and monitors State, Foundation, and Philanthropic funds in collaboration Dean of Students cluster Budget Analyst; responsible for reconciling monthly purchasing procurement card statements  


Department Liaison 

  • Identify, build, and maintain relationships with affinity African American groups, including recognized student organizations and interest groups to enhance student experience and promote partnerships 
  • Represent the department and/or unit through services on campus, community, and professional development identified by incumbent and agreed upon with lead/supervisor 



  • Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
  • Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience.
  • A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
  • A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
  • Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. 
  • Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student‑related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.



  • Experience working with the Latinx/Chicano/a student community
  • Master’s degree preferably in student affairs, higher education administration, college student personnel, social work, counseling, or a related field.
  • The ideal candidate will be experienced, creative, compassionate, and a proven leader who has solid operational knowledge of and demonstrated, documented success in leading and managing the major elements of this portfolio through an anti-racist, student ready, and culturally relevant retention framework.
  • Highly desirable qualities include knowledge of and dedication towards best practices, as well as demonstrated leadership ability in working with a range of professional staff, faculty, parents and supporters, senior administrative colleagues, other campus constituents and external organizations.



COVID-19 Vaccination

CSU requires faculty, staff, and students who physically access campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose, or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. See policy at https://calstate.policystat.com/policy/11030468/latest .


Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California.   The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/ . 


Background Check

Cal Poly Pomona will make a conditional offer of employment, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any criminal conviction history, considering such factors as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2017-17.pdf .  



Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .


Child Abuse/Neglect Reporting Act (CANRA)

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ .



Cal Poly Pomona is a smoke and tobacco-free campus.  See policy at  https://calstate.policystat.com/policy/6591951/latest/ . 


Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml .


Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml .



Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf  and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf .


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