BYU Athletics Corporate Sponsorship Team - Partner Service Coordinator - 130961

BYU Athletics Corporate Sponsorship Team - Partner Service Coordinator

Job Summary

The Partner Services Coordinator will support the Sponsorship Fulfillment Manager in all aspects of fulfillment including the coordination of advertising/sponsorship packages, building and maintaining relationships with clients, all aspects of premier customer service, partnership marketing, conceptual sales/fulfillment and other duties as assigned. This role will include the overseeing of one of the exclusive corporate sponsorship hosting spaces, ensuring positive interactions with clients on game day as well as coordinating social media sponsorship campaigns. 

Why You Should Join Our Team

Be an integral part of BYU history and our rich tradition of winning. Now officially a member of the Big 12 Conference, never has there been a better opportunity for BYU to tell its story on the biggest stages, and you can be a part of that. We need someone who understands BYU's distinctive mission and vision, with the gospel of Jesus Christ as its essential foundation. We need someone who cares deeply about the individual successes and challenges of our student-athletes. We need someone who strives for excellence in all they do, and who can thrive in a dynamic, challenging, and incredibly rewarding environment. 

Great benefits including:

-Paid individual cell phone plan
-Free or discounted tickets to BYU athletic events 
-Industry leading medical, dental, and supplemental life insurance plans
-Retirement plans, including a 401(k) with an employer match and an 8% employer-funded retirement contribution, fully vested from your first day
-Tuition benefits for you and your family
-A magnificent campus work environment, fantastic food options, and devotionals and forums with leaders from campus and around the world

Duties/Expectations:  

1. Advertising/Sponsorship Contracted Asset Fulfillment

• Implements all sales commitments made to partners throughout the sales cycle.
• Creates regular detailed reports on status updates for sales leaders and partners
• Manages distribution of merchandise, tickets, autographed items, and other related hospitality items as assigned
• Manages fulfillment needs for one or more of the following distribution channels: print, signage, digital, social media, radio, TV, etc.
• Manages trade and/or cash agreements and oversight of corporate requirements concerning tracking and usage
• Organizes and hosts special events and functions for partner high-level executives
• Inventory management (i.e., ad space across all platforms including print, signage, digital, social media, radio, TV, etc.), including:
• Prepares and presents seasonal recaps of contracted assets with sellers

2. Customer Service and Client Relationship Building

• Cultivates relationships with current and prospective sponsors
• Resolves activation issues with partner
• Entertains existing and new sponsors during hospitality and athletic events
• Supports the sales teams in managing and handling their accounts and contacts
• Coordinates with BYU Broadcasting on radio productions

3. Partnership Marketing

• Collaborates with BYU Athletic marketing in development and implementation of strategic marketing initiatives intended to increase partner exposure on campus and within the community

4.   Customer Relationship Management Database Administration

• Apprises sales staff and media crews of CRM system needs and requirements
• Provides reports and information about all property sales data from the CRM as needed
• Maintains functionality of the Customer Relationship Management database including verifying data, running reports, and measuring assets

5. Other Duties as Assigned

What Qualifies You to Apply?

Required:

Bachelor's Degree and two (2) years experience in a professional setting in customer service, sales, and/or marketing, OR experience competing/participating in a collegiate sports program OR equivalent combination of education and work experience

Preferred: 

Demonstrated track record of success in a sports marketing environment supporting a sales group is strongly preferred . A history of success in a media, entertainment or sports organization would be strongly preferred

Employee Class: Administrative
Work Location: Provo Campus
Environment: Periodic exposure to unfavorable conditions. Need to be in variable temperatures or wet environments, etc.
Physical Exam Required: N
Physical Exam Details: 
Desired Start Date: As soon as possible
Job Close Date: 04/26/2024
Pay Level: 51
Approximate Starting Salary: Depends on qualifications
Documents Required at time of Application:
Required: Cover Letter, Resume
Optional: Letter of Recommendation 1
Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.
Brigham Young University is an equal opportunity employer, including disability and protected veteran status.
Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!