Business Services Coordinator

Updated: over 2 years ago
Location: Charlotte, NORTH CAROLINA
Job Type: FullTime
Deadline: ;

Position Information
Vacancy Open to All Candidates
Employment Type Permanent - Full-time
If time-limited, note appointment end date
Hours per week 40
Months per year 12
Position Number 007803
NC Salary Grade Equivalency GN07
Classification Title Business Services Coordinator - Journey
Working Title Business Services Coordinator
Salary Range $40,045 - $44,784
Anticipate Hiring Range $40,045 - $42,545
FLSA Status Non Exempt
Division Academic Affairs
Department International Programs (Adm)
Work Unit International Programs
Work Schedule
8:00 am – 5:00 pm; Monday – Friday with occasional evening and weekend hours required, as necessary.
Primary Purpose of Position
The primary purpose of the position is to provide financial, personnel, and administrative support for the Office of International Programs and its constituent offices. The Business Services Coordinator position has financial responsibility for the Office of Education Abroad and the International Student/Scholar Office. The incumbent in this position is a P-Card holder and a 49er Mart Requestor for International Programs and provides back up coverage for the duties of the OIP Senior Accounting Technician. This position will assist the OIP Business Manager with personnel functions and with general administrative projects as assigned. The position will use and provide backup for numerous University system which have strong financial controls and which require a strict separation of roles, including Credit Card Processing and Deposit Systems, University Purchasing Card, 49er Mart, EPAF, and NinerTalent
Minimum Education/Experience
Required Minimum Qualifications:
 
Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
 
University Preferred Qualifications:
 
Four year degree in a related business function and one year of experience in accounts reconciliation, business processing, office management, or human resources; or an equivalent combination of training and experience. 
Essential Job Duties
Primary duties: 
I. Financial Program Monitoring and Management 
a. Exercise day-to-day financial responsibility for the Office of Education Abroad and the Office of International Student/Scholar Office, with responsibility for ensuring accuracy and validity of transactions and maintaining accurate records of those transactions. 
b. Reconcile all transactions for the Office Of Education Abroad and International Student and Scholar Office to the University financial system of record (Banner) on a monthly basis. 
c. Prepare monthly budget reports for the Directors of the Office of Education Abroad and International Student and Scholar Office. 
d. Serve as a University Purchasing Card holder and as a 49er Mart Requestor for International Programs, with primary responsibility for Office of Education Abroad and International Student and Scholar Office and back-up coverage for International Programs Administration, ELTI and OIEE
e. Assist the OIP Business Manager with personnel functions as assigned, including serving as the SHRA and EHRA personnel coordinator, maintaining accurate Kronos employee time records as required by the payroll department, serving as the back-up NinerTalent administrator for the Office of International Programs, and serving as the student and temporary personnel coordinator. 
f. Assist the OIP Business Manager with general administrative projects and special projects as assigned. 
g. Compile annual data and provide information for budgeting and end of cycle reporting as requested by the OIP Business Officer. 
 
2. Business and Records Administration 
a. Maintain accurate knowledge of the system restrictions and regulations governing all university fund types used by the Office of International Programs, including general funds (state allocated and receipt-based), unrestricted trust funds, restricted trust funds (primarily scholarships), grants, and agency funds. 
b. Maintain accurate knowledge of the regulations and procedures associated with the Credit Card Processing Systems (i.e., PCI-DSS), Purchasing Card, 49er Mart, ePAF, Web Time Entry, Kronos and international wires. 
c. Maintain advanced-level knowledge of spreadsheet software (MS Excel) and Banner Finance Module, and intermediate level knowledge of general office productivity software. 
d. Serve as a departmental resource on business procedures and interpreting financial and budget policies by attending information and training sessions as needed 
to remain knowledgeable in all relevant University financial, personnel, and administrative areas. 
 
3. Information Processing and Decision Making 
a. Employ effective problem solving skills in financial, personnel, and administrative areas. 
b. Proactively seeks out solutions to potential and perceived issues and brings these issues to the attention of the OIP Business Manager 
c. Effectively develops and implements resolutions to simple to moderately complex 
problems and communicates moderate to high complexity and assists with development and implementation of resolutions as instructed. 
 
4. Communications 
a. Effectively communicates with OIP staff, other University departments, and outside parties to gather and disseminate relevant information. 
b. Explains complex financial, administrative, and personnel issues in a way that is understandable and accessible. 
c. Competently employs various communication approaches, including email, verbal discussion, and official memoranda. 
d. Maintains confidentiality and discretion in the disclosure of sensitive financial and personnel information. 
 
5. Planning and Organizing Work/Supervision 
a. Provide guidance and training to unit-level administrative assistants to ensure proper understanding of financial and administrative procedures. 
b. Review financial documents submitted by unit-level administrative assistants to ensure that they are completed properly.
Other Work Responsibilities
Other duties as assigned.
Departmental Preferred Experience, Skills, Training/Education
  • Bachelor’s degree in business, public administration, or a related field. 
  • One-two years of experience in an administrative and financial accounting support role in a college/university setting (experience in UNC system schools is preferred). 
  • Knowledge of or related experiences with UNC Charlotte travel policies and procedures, including experience with international travel. 
  • Intermediate to advanced knowledge of Banner Finance. 
  • Intermediate to advanced knowledge of office productivity software (MS Office Suite). 
  • Overseas work or study experience and/or experience working with international populations.
Necessary Licenses or Certifications
Work Location CHHS Building, Main Campus
Posting date 10/20/2021
Closing date 11/02/2021
Proposed Hire Date 11/15/2021
Contact Information
Special Notes to Applicants
Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. 
* Do not write ‘see resume’ on your application when completing the job duties section.
If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
* Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
Please submit a resume and cover letter with your application. 
* These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education and professional experience. 


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