Business Services Coordinator

University of North Carolina at Chapel Hill, United States

Updated: 11 days ago
Location: Chapel Hill, NORTH CAROLINA
Job Type: FullTime
Deadline: 22 Apr 2024

Posting Information
Posting Information


Department University Library-550501
Career Area Administrative/Clerical Support
Is this an internal only recruitment? No
Posting Open Date 04/17/2024
Application Deadline 04/22/2024
Position Type Permanent Staff (SHRA)
Position Title Business Services Coordinator - Advanced
Salary Grade Equivalent GN09
Working Title Business Services Coordinator
Position Number 20056921
Vacancy ID P018954
Full-time/Part-time Permanent/Time-Limited Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week 40
Work Schedule
Monday-Friday, 8am-5pm
Work Location Chapel Hill, NC
Position Location North Carolina, US
Hiring Range $50,220 - $55,800
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .

Position Summary Information


Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
At the University Libraries , you are part of a welcoming, inclusive, open library community that advances research, teaching, healing and creativity on campus and far beyond. Here, we strive to create an environment of respect and collaboration, where vision and innovation can flourish.
Primary Purpose of Organizational Unit
The University Libraries aspires to set the standard for public university research libraries in the digital age. 
As one of the premier libraries in the South, we are an essential partner in the research, education, clinical care, and public service missions of UNC-Chapel Hill. The library system includes 10 on-campus Libraries, with nearly 10 million volumes, rich archival collections, and a growing investment in digital collections.
The University Libraries serves campus and broader communities that reflect the socioeconomic, ethnic, and religious diversity of the state of North Carolina, and we maintain a welcoming, inclusive, and open educational and workplace climate for all. We strive to create an environment of respect and collaboration where vision and innovation can flourish. Learn more about our Strategic Framework including our pillars, values, and priorities by visiting https://library.unc.edu/about/strategic-framework/.
Position Summary
The Business Services Coordinator will coordinate the business functions and administrative workflow of the Library Administrative Services division. This includes:
* Assisting with setting deadlines and ensuring timely completion of all deliverables, including improving processes related to departmental workflows.
* Improving customer service provision through stakeholder engagement and communication. 
* Assisting with the receiving of commodities and supplies.
* Engaging in communication and stakeholder engagement by coordinating communication for administrative services work requests and projects and coordinating and triaging workflow for the team.
* Assisting Head of Library Facilities/Interim Associate University Librarian for Administrative Services with fiscal year forecasting as necessary.
* Assisting with monitoring and reconciling Facilities work orders and expenditures.
Minimum Education and Experience Requirements
Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Required Qualifications, Competencies, and Experience
* Demonstrated experiences with business process practices.
* Demonstrated experience with state procurement and purchasing processes.
* Demonstrated experience with facilities and space planning projects.
* Demonstrated ability in organizational workflow.
* Commitment to excellent customer service. 
* Ability to communicate detailed information and instructions in written and oral form to stakeholders and audiences.
* Demonstrated proficiency with Microsoft Office suite of tools. 
* Ability to analyze complex and sensitive situations independently and solve problems.
* Attention to detail and commitment to accuracy.
* Experience creating welcoming and inclusive learning and research environments.
* Ability to work effectively and collaboratively with diverse user communities, including students, faculty, researchers, colleagues, and community members.
Preferred Qualifications, Competencies, and Experience
* Prior experience in higher education, libraries, or cultural institutions, or interest in the mission of an academic library.
* Prior experience with mail, shipping, or receiving.
Required Licenses/Certifications
Special Physical/Mental Requirements
Ability to move boxes or equipment (up to approx. 30 pounds) with or without accommodations.
Campus Security Authority Responsibilities
Not Applicable.
Position/Schedule Requirements
Special Instructions
Quick Link https://unc.peopleadmin.com/postings/278447

Contact Information


Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to [email protected]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

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