Business Operations Specialist

88902BR

Campus: Tempe

Business Operations Specialist

Job Description

The W. P. Carey School of Business, Undergraduate Programs Office is currently seeking an organized, detailed individual who is self-motivated and understands how to meet support service needs and perform business operations functions within a highly productive, service-oriented environment. This individual will work in collaboration with various departments within the Undergraduate Programs Office to accomplish job duties while performing varied advanced business operations and administrative work. This ideal candidate must be able to work independently, maintain confidentiality, and utilize sound judgment, while possessing keen attention to detail and exhibiting a high degree of adaptability. 

Days and Schedule: Monday-Friday 8:00 AM to 5:00 PM. Some evenings and weekends will be required. 

Job Family

Business Operations

Department Name

WPC UPO Administration

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$45,000; to commensurate with education and experience

Essential Duties

• Answers phones, greets visitors, and directs questions to appropriate offices for resolution
• Executes a variety of office administrative and business operations support activities on behalf of the Undergraduate Programs office such as composing correspondence on own initiative, interpreting and explaining established university and unit policies and procedures in response to inquiries from a variety of sources, and summarizing reports and information to facilitate review by the administrative staff
• Investigates, evaluates, and resolves problems within scope of position
• Maintains and updates databases and spreadsheets; pulls reports; prepares special and recurring reports containing specialized or sensitive information 
• Provides office operations support such as scheduling and coordinating meetings and special events with faculty, staff, students as well as external constituents, facilitation reservation requests, receiving and directing incoming mail, and responding to inquiries
• Works within established budgets to make approved purchases for the Undergraduate Programs office, and handles disbursement for payment processing using the University’s various financial systems 
• Assists with coordination and processing of new staff hires within the department
• Assists with and maintains records of office coordination including moves, signage, phones, and keys
• Implements new policies, procedures and practices impacted by decisions made by the Dean at meetings and/or conferences
• Provides backup systems support throughout the department, including but not limited to, class scheduling, course evaluations, website monitoring, etc.
• Assists with student support events such as Camp Carey, Convocation, etc.
• Other general administrative and operational duties, as assigned

Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND three (3) years of related experience; OR, Seven (7) years of related experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience in providing administrative and business operations support
• Evidence of managing tasks and juggling priorities; taking initiative and contributing new ideas and innovation.
• Experience in handling confidential files
• Experience with budgetary decision-making and implementation
• Experience working with students in a higher education/university environment
• Experience in interpreting and implementing administrative and academic practices and principles
• Experience in establishing, developing, and maintaining strong working relationships
• Demonstrated ability to work with technology such as PeopleSoft, Microsoft Office applications, Outlook, Canvas, DocuSign or Adobe Sign, Google documents or Dropbox
• Demonstrated use of effective verbal and written communication skills
• Ability to work independently exercising analytical skills and decision making in an environment subject to minimal direction/supervision
• Experience using organization, detailed-oriented skills while prioritizing multiple tasks in a fast-paced, service-focused, team based environment
• Evidence of a Bachelor's degree in business-related degree preferred

Working Environment

Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting, standing, walking. Visual acuity and manual dexterity associated with daily use of desktop computer; bending, stooping, reaching, lifting and pushing objects of varying weights up to 50 pounds. Ability to clearly communicate  to perform essential duties. May include exposure to external environment/climate conditions including walking on uneven surfaces, climbing and high temperatures.

Department Statement

The W. P. Carey School of Business at Arizona State University is one of the largest business schools in the United States with more than 15,000 students and 100,000 alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes diversity and encourages global thinking. The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country. Learn more at wpcarey.asu.edu .

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.