Business Operations Manager

Updated: 17 days ago
Location: Stanford, CALIFORNIA


The DPS Business and Finance manager will be a department resource as an expert in university and department financial and payroll/Human Resource policies and procedures, financial and HR systems, and the annual accounting and budget cycle.  The ideal candidate will provide exceptional customer service, is proactive and a dependable self-starter with strong interpersonal and communication skills.  

Under general guidance of the Director of Public Safety, manage the annual department budget and finances.

Oversee  and support the day to day operations of the DPS front office, including supervision and coordination of assigned front office personnel.  Oversee DPS front office operations including answering incoming calls, handling walk-in clients and email requests for support.


Minimum Education and Experience Required:


  • Bachelor’s degree and three years of relevant experience in administrative and financial management, or combination of education and relevant experience.

Minimum Knowledge, Skills and Abilities Required 


  • Demonstrated supervisory skills including conflict resolution.
  • Ability to effectively manage concurrent requests with competing deadlines.
  • Advanced proficiency in business applications such as Microsoft Office suite (particularly Excel), Google Sheets, Oracle Business Intelligence, etc.
  • Advanced analytical skills in relation to complex financial functions; budgeting and forecasting scenarios; reconciliations and related analysis; short-range and long-range planning and analysis; performing root cause analysis, drawing conclusions, and proposing solutions. 
  • Excellent planning and organizational skills.
  • Advanced professional communication skills, including the ability to prepare materials for and clearly and effectively communicate information to internal and external clients.
  • Manage and maintain sensitive and confidential information, ensuring it is handled securely and in compliance with the organization's policies and procedures.
  • Demonstrated experience with fund accounting principles; knowledge of GAAP. 
  • Knowledge of payroll and human resources processes and procedures in a unionized environment.
  • Ability to interpret complex policies and procedures.
  • Ability to absorb and synthesize information from a wide variety of sources in order to draw meaningful conclusions and make appropriate recommendations.
  • Serve as a mentor and resource for other personnel including training and reviewing the work of other staff as needed.

Physical Requirements:

  • Regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. Occasionally lift/carry/push/pull objects that weigh up to 10 pounds.
  • Rarely sort/file paperwork or parts, lift/carry/push/pull objects that weigh 11-20 pounds.

Working Conditions:
  • Occasionally work evenings and weekends; routine extended working hours during peak cycles.
Work Standards:
  • Interpersonal Skills:  Demonstrates the ability to collaborate effectively with colleagues, clients and external organizations.
  • Promote Culture of Safety:  Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable Department and University policies and procedures, including but not limited to the personnel policies and other policies found in the General Orders and the University’s Administrative Guide.  

Special Requirements


  • Desire to learn, accept and promote the Core Values and R.O.O.T.S. philosophy of the Department of Public Safety.
  • Must be able and willing to work large-scale special events as well as unplanned critical incidents on short notice. 

The expected pay range for this position is $112,000 to $185,000 per annum. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards ) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.


Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

Discovery and fun. Stroll through historic sculptures, trails, and museums.

Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. 

* Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

* Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.



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