Perform general office duties including answering telephone and filing.
Accept and apply payments for student tuition and fees, using Ivy Tech’s online system.
Balance cash drawer on a daily basis.
Review system generated reports daily.
Review returned payments and contact students to discuss an alternate form of payment.
Review account balances to answer student questions.
Answer questions related to payment plans and refunds.
Coordinate with Accounts Payable to process vendor invoices.
Issue invoices for third parties, such as school partners and room renters.
Review stale refund checks and contact student for updated address or refund preference.
Accurately code student accounts.
Perform other duties as assigned.
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