Business Intelligence Analyst

98700BR

Campus: Tempe

Business Intelligence Analyst

Job Description

Arizona State University (ASU), a leading innovator in Higher Education, is looking for a Business Intelligence Analyst (BI Analyst) within the Enterprise Technology (ET) Data Analysis and Visualization team that is ready to dive into an exhilarating role that puts you at the heart of student success. This role will be primarily focused on supporting an Interactive Degree Planner (IDP) application as part of a trio of Credit Mobility products that will provide student learners with the ability to visualize, sequence, and personalize their educational journey like never before. That’s not all, you’ll also play a pivotal role in shaping the future of education by curating enriched data and datasets. Your work will fuel downstream report development, dashboards, and analyses, using a variety of querying techniques.
You’ll be the bridge connecting stakeholders across all levels of the organization. Your comprehensive knowledge base will be instrumental in fostering collaboration and driving our mission forward through your dedication to supporting the development of enterprise applications, providing data insights to translate business needs, and pioneering innovative technical solutions for stakeholders across ASU.

Job Family

Information Technology

Department Name

Data Analysis & Visualization

Full-Time/Part-Time

Full-Time

VP Code

ASU Enterprise Technology

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$66,000 - $75,000 per year; DOE

Close Date

21-February- 2024

Essential Duties

• Gathers student related data requirements through interviews, meetings, surveys, process analysis, and review of existing documentation.
• Works closely and cooperatively with development teams on IDP product design and implementation to make recommendations enhancing product support and usability.
• Follows best practices for data visualization and uses storytelling to effectively convey information about student degree audit data, assisting with informed decision-making.
• Creates dashboards and reports to support but not limited to functional and operational stakeholder needs as it relates to the ASU Credit Mobility products.
• Collaborates with developers and architects to transform business requirements into technical solutions, including creating datasets within ASU’s data warehouse.
• Utilizes university Business Intelligence (BI) tools (Analytics Websites, Alteryx, Report Builder, Tableau, etc.) to retrieve, evaluate, perform testing/quality assurance, and/or analyze data within a data warehouse or source system.
• Establishes best practices for student data reporting within an application development team by maintaining documentation, knowledge sharing (documentation, presenting, etc.), and maintaining healthy partnerships.
• Assists with requirements for integrating new data sources into the data warehouse as needed.
• Assists with creating and delivering IDP end-user training and documentation.
• Manages multiple stakeholders to set expectations, hold collaborators accountable to timelines, and communicate transparently.
• Willingness to learn new technologies and stay up-to-date with industry trends to improve BI capabilities.
• Performs research analysis to understand current performance, analyze trends, and assists in making recommendations for future project performances.
• Participates in system administration functions including, but not limited to: data validation processes, duplicate resolution processes, system change requests, and system integration/user acceptance testing to ensure ongoing integrity and security of data consistent with university policies and procedures.
  

Minimum Qualifications

Bachelor’s degree in a business, information technology or closely related field and two (2) years’ experience in data modeling or database design using SQL or similar language, BI tool use and administration as well as user training/documentation development experience OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience working with diverse populations and cultures
• Experience in delivering data-driven insights to facilitate application development
• Experience using data to identify trends, patterns, and insights
• Experience in computing and data analysis, including querying and working with databases
• Experience with business intelligence and data tools like Tableau, Alteryx, and Excel
• Strong proficiency in SQL for complex querying, data extraction, and data manipulation
• Comfort learning new technologies, and agility working with ambiguity
• Experience in collecting, organizing, synthesizing and analyzing requirements; summarizing findings; developing conclusions and recommendations
• Experience communicating complex, conceptual, and technical concepts to a variety of audiences presented both in writing and orally
• Excellent storytelling skills with the ability to convert complex findings into a compelling narrative
• Familiarly with ETL processes
• Familiarity with AWS products and tools, including S3 and Redshift
• Experience with higher education data and degree planning
• Experience in accurately and reliably interpreting data for determining appropriate action
• Experience in using problem-solving and metadata skills
• Exhibiting professionalism and expertise in every interaction and engaging in professional development to meet expectations for service excellence
• Strong consulting skills with a proven track record of driving change through influence
• Ability to help foster a safe psychological space for all teammates where everyone can thrive
• Evidence of being passionate about higher education and the ASU Charter
  

Working Environment

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work. Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds. Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Ability to clearly communicate to perform essential functions. Drives University vehicle and/or cart to campus site.

Department Statement

Enterprise Technology (ET) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University.  We are a values-driven organization.  Our commitments are reflected in all of the work we do in pursuit of operational excellence, the experience and delight of our community, and our strategic and innovation initiatives. Applicants must be eligible to work in the United States.

Join the team that sparks human-centered innovation

ET is a rapidly reconfigurable and entrepreneurial organization at ASU that prioritizes and executes to meet the needs of our community of learners, faculty, researchers and staff. Our work emphasizes autonomy, flexibility and distributed decision-making to leverage the strengths of individuals. Together, we embrace a culture that nurtures, engages and embraces diverse voices with a shared lens of positive community impact and expanded opportunities for collaboration.

Why join us?

Mission oriented. Everything we do is to advance ASU’s charter -- measuring who we include and how they succeed. We are staunch champions of learner success and put people first.

Flexibility. Our hybrid work environment prioritizes personal autonomy and trust around how work gets done. Staff touch base in person a few times per week with freedom to decide how, when and where.

Scale of impact. Our work changes the world. With 180k+ learners, faculty, researchers and staff, working with ET means you have the capacity to improve many lives and entire communities.

World-class, low cost education. Our professional development is built in! ET encourages staff to seek additional certificates and degrees via ASU’s top ranked programs with major tuition breaks.

Exposure to industry giants. ET partners with Amazon, Apple, Cox, Verizon, Salesforce, Alteryx and a diversity of technology companies to enhance our innovations and deepen their impact

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.