Business Implementation Associate Director

100,000. That’s how many patients participate in our clinical trials at any given time. Global Clinical Operations (GCO) touches patients’ lives every day acting as a link between science and medicine. Envision the impact you could have! #GCO

In partnership with the Implementation and Strategic Initiatives Director in the SSO S&O, responsible to lead value-based special projects that strengthen the functional health and core competencies of SSO in line with short, medium, and long-term strategies. May represent SSO in cross-functional teams/projects and matrix leads a network of SMEs across SSO to pull through the voice of SSO associates into special projects and new system implementation, where required.

Your responsibilities include, but are not limited to:
1. Drive and own technology platforms that allow automation of workflows, sharing best practices, and business adoption of ideas and information within SSO in collaboration with the Implementation and Strategic Initiatives Director.
2. Leads teams for the Implementation and Strategic Initiatives Director to synthesize best practice and knowledge sharing takeaways across SSO.
3. Represents SSO as a strategic partner for the GCO Training CoE on the sharing of best practice and business adoption of system enhancements, ideas, and information sharing within SSO and across GCO. Drives and owns platform(s) within SSO that allows best practicing sharing and adoption, as appropriate.
4. Leads assigned value-based special projects, uses network of SSO SMEs to pull through SSO strategy and the voice of the customer/SSO associate in gap analyses, process redesign, roll out of new processes, new system implementation, and significant system changes/enhancements.
5. Represents SSO on initiatives to enhance existing systems or in new system implementation and drives strategies for SSO user engagement and system adoption.
6. Embeds a risk management approach to proactively anticipate and avoid problems resulting from the creation and rollout of new processes and tools within SSO.
7. Collaborates with the Strategic Initiatives and Implementation Lead, Identifies and evaluates external (e.g. TransCelerate, CenterWatch) and internal operating trends and practices to adopt best-in-class approach to continuously evolve SSO as best-in-class in the industry.
8. Align with other SSO Project Managers on organizational processes and recommendations to ensure optimum performance, assessment of opportunities, and interaction with other relevant functions.

The ideal location for this role is East Hanover (or any other primary Novartis work site including Indianapolis, IN or Forth Worth, TX), but employees with an existing Distant Working Arrangement (DWA) or remote designation who have been impacted through restructuring will be considered for a DWA. Please note that this role would not provide relocation as a result. All home office expenses and any travel/lodging to a primary work site for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. If you are an Internal Novartis Associate who has already applied to ( #369949BR), your application will be considered in this same pool and you are not required to reapply. Please log in to your BrassRing profile for your status on the position.

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

What you’ll bring to the role:
• Advanced degree or combination Bachelor’s Degree with equivalent experience
• Minimum of 5 years working in global strategy, innovation or clinical operations role. Specific experience in clinical trials is preferred.
• Strong conflict resolution skills, decision making strength, communication and writing skills
• Demonstrated leadership in innovation of pharmaceutical development process and in technical approaches
• Ability to influence and lead others within a matrix environment
• Comprehensive project management abilities
• Understanding of drug development process; demonstrated success in planning and driving cross functional projects
• Organizational awareness, including considerable experience working cross-functionally and in global teams.

#GCO

Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

US Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

The pay range for this position at commencement of employment is expected to be between $144,000 - $216,000 annually; however, while salary ranges are effective from 1/1/23 through 12/31/23, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.