Business and Operations Manager

William and Mary, United States

Updated: 2 months ago
Location: Williamsburg, VIRGINIA
Job Type: FullTime
Deadline: 14 Mar 2024

Position Information
Position Information


Position Number 00965W
Position Title Business and Operations Manager
Employment Category Full Time Professional
Location William & Mary
Department 451000 James Monroe's Highland - Operations
Unit Mission Statement
William & Mary’s Highland is open to the public for historic site visits 362 days per year. The business and operations work units provide physical, fiscal, operational, and personnel support to the central mission of instructing the public on the history of the property and its people, including but not limited to James Monroe. The supporting units manage business operations for Highland, maintain the buildings and grounds, oversee rental properties and the facilities rentals, and the operation of the on-site museum shop.
Position Summary
The Business and Operations Manager oversees and manages business operations, assists in strategic planning, and manages the budgeting, financial projections, and financial reporting of William & Mary’s Highland. The position oversees the museum shop, facility operations, bookkeeping and accounts payable functions. The position supervises contracting for goods and services and oversees contracting for private events.
Core responsibilities include:
Manages facility operations (buildings, grounds staff and housekeeping), the physical maintenance and stewardship of the site including safety and security, and the daily business operations of the museum shop, the department’s financial activities, and procurement and human resources functions.
Responsible for implementing the operational and financial strategy, this includes managing the budget, conducting financial reporting and projections, calculating variances and adjusting operational strategy to keep Highland within budgetary parameters.
Conditions of Employment
This position may require additional hours beyond the typical work week to include weekends and evenings.
This is a restricted position subject to the availability of funding.
Essential Designation Yes
FLSA Exempt
Position Restricted? Yes, the appointment is limited due to funding availability
Position Term 12 month - Continuing
Required Qualifications
EDUCATION:
Bachelor’s degree in Business, Finance, or related field, or the equivalent combination of education and experience.
COMPETENCIES:
Knowledge of supervisory principles with the the ability to manage and or lead staff.
Knowledge of business support functions and facilities management.
Familiarity with general policies and procedures governing procurement and human resource practices. A strong working knowledge of General Accepted Accounting Principles (GAAP)and general knowledge of accounting functions such as accounts payable, budget analysis, and bookkeeping functions.
Must possess strong quantitative, budgeting, and analytical skills, the demonstrated ability to calculate variances of expenditures, revenues and to guide business practices to maintain budget compliance. Ability to prepare multi-year financial projections and fiscal year budgets as well as a variety of financial reports.
Demonstrated ability to analyze, develop, and implement systems in order to make the business place effective and efficient. Ability to work independently, maintain an organized work environment and manage multiple projects with changing priorities, while exercising sound judgment with minimal supervision.
Strong interpersonal, oral and written communication skills with the proven ability to interact with all levels of internal and external contacts with tact and diplomacy. and the ability to resolve problems effectively.
Proficiency with Microsoft Office Suite, including Word, Excel, and bookkeeping software (e.g. Quicken, Quickbooks).
EXPERIENCE:
Demonstrated experience with facility operations including operating procedures, infrastructure, and physical stewardship, and with managing contractor projects for repairs or maintenance.
Prior experience working in a accounting function or managing a budget.
Prior experience with complex spreadsheets. Previous experience overseeing several small departments or leading multiple business functions.
Preferred Qualifications
COMPETENCIES:
Knowledge of the Banner system.
EXPERIENCE:
Demonstrated experience managing business operations for a museum, historic site, or not-for-profit institution is highly preferred.
Previous experience performing HR related functions to include hiring, interviewing, and training is highly desirable.
Prior experience supervising a diverse team is a plus.
Is the position remote work eligible? Not eligible
Remote Work Disclaimer
Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor’s ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.
Advertised Pay Range
Advertised Pay Range Statement
University Salary Range U11
Benefits Summary Statement
William & Mary offers our employees a full array of benefits including retirement, health insurance with options for expanded dental and vision along with group and optional life insurance with coverage for spouse and children, flexible spending accounts, and an EAP (Employee Assistance Program).
Our employees enjoy additional university benefits such as educational assistance, professional development, wellness benefits, and a robust holiday schedule. All employees have access to fitness facilities on campus. Staff members also have access to the university libraries, and much more. To learn more, go to: https://www.wm.edu/offices/uhr/benefits/index.php?type=none
Job Open Date 02/15/2024
Review Begin Date 02/29/2024
Job Close Date 03/14/2024
Open Until Filled No
Special Application Instructions
Background Check Statement
William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.
EEO Statement
William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The university is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.

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