Business Analyst/Report Writer

Position Details

Position Information

Recruitment/Posting Title	Business Analyst/Report Writer
Job Category	Staff & Executive - Information Technology
Department	Dir Financial Aid
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Business Analyst/Report Writer for University Enrollment Services. Under the supervision of the Assistant Director of Information Technology, the incumbent will join a growing team responsible for business process analysis to continuously improve enterprise admissions applications utilized by University Enrollment Services-UES and external department staff and faculty such as the Student Information System-SIS and Customer Relationship Management-CRM system. The position requires gaining an understanding of the technical architecture, data dictionary, and integrations between the enterprise systems. Among the key duties of this position are the following: Tasks include interfacing with business end- users to understand their challenges, translating the challenges into business requirements, implementing enhancements to the systems, executing test plans to ensure solutions meet the business need, and using analytics to identify trends. Data activities include creating reports for end users to consume via self-service portals, trend analysis using SQL queries, and assisting with data loads as needed (e.g. archival, end of cycle reconciliation). The incumbent works closely with OIT and UES Admissions to implement changes to systems and escalate issues as appropriate to ensure excellent service to our staff and students.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement
FLSA	Exempt
Grade	06
Position Salary
Annual Minimum Salary	76702.000
Annual Mid Range Salary	97086.500
Annual Maximum Salary	117471.000
Standard Hours	37.50
Union Description	Admin Assembly (MPSC)
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview .
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor’s Degree A minimum of 1-3 years of experience working with and supporting complex, enterprise-wide systems, including CRM and SIS platforms.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Ability to write SQL queries and have some experience creating accurate reports using a BI or other reporting tool. Proficiency in using O365 applications to assist with documentation (OneNote/Word), data analysis (Excel), and process workflow design (Visio).
Preferred Qualifications	Salesforce certification(s). Experience with SQL Server and Oracle products. Basic understanding of Enterprise Content Management systems (ECM) such as ImageNow/Perceptive Content. Working knowledge of scripting and/or light coding. 1-3 years of experience working in an enrollment management office .
Equipment Utilized	The department utilizes software including but not limited to mainframe systems, O365, Salesforce, Tableau, Perceptive Content, SQL Server, and Oracle Cloud/Database.
Physical Demands and Work Environment
Special Conditions

Posting Details

Posting Number	24ST0484
Posting Open Date	02/28/2024
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Busch (RU-New Brunswick)
City	Piscataway
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees , Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement